Could do with better pillows, that's all!

So spacious and really clean. It has everything you'd need for a stay.

Stayed in July 2025

It would have been nice to have some initial toiletries in the bathroom to get us started. Also to have instructions for the washing machine in English. Happy Rentals sent the door code to me by email, which caught me out, as I expected it to be sent via booking.com or Whatsapp. They responded quickly however to our queries and were overall very helpful.

The apartment is a nice design, exceptionally well located in a secure building and within easy walking distance to the lake and all the amenities. The accommodation is very clean and comfortable, with all the facilities we needed as a family of three.

Stayed in June 2025

Nothing

Amazing location and value for money

Stayed in June 2025

Drain smelt after use, despite there being a washing machine there was no laundry tabs and we had to go get our own as well as handwash. If possible harder pillows like memory foam because the soft ones can be uncomfortable.

Great location, helpful team, we were able to do early check in, nice and clean and spacious, AC worked well. Nicely decorated, lots of storage space and kitchen utensils and cleaning items were provided. Cleanliness was amazing. Very safe too. Quiet not loud despite being in centre.

Stayed in June 2025

Nothing. It was perfect.

Everything!

Stayed in April 2025

the blue light from the light switches caused the rooms to not be completely dark at night

excellent location, clean, modern and spacious with everything you need

Stayed in April 2025

All good

Location, clean, modern.

Stayed in April 2025

Just minor things that could be improved: e.g. the illuminated light switches right next to the bed are not ideal when trying to sleep.

Perfect location and beautifully furnished. Smooth and friendly check-in service.

Stayed in December 2024

Nothing

Amazing!!!

Stayed in November 2024

The apartment was excellent and had everything we needed for a comfortable stay with our family. The communication was great, the location perfect, the surrounding quiet and everything felt new and clean. They even were able to provide a highchair which was much appreciated.

Stayed in October 2024

Nothing really. Spot on, if you want quality self-catering accomodation at a good price in an otherwise very expensive town. One small improvement would be more washing up liquid, dishwasher cubes and bathroom toileteries.

Comminucation with the accomodation was excellent, especially during stay. Apartment was spotless and very well appointed. Spacious and comfortable (very nice furnishings - all seemed to be brand-new) - very suitable for two couples. Kitchen and bathroom clean with all the mod-cons. Obvioulsy recently redecorated, to a high standard ... and well maintained. Excellent security. Location couldn't be better - right in the middle of Lugano amongst premier shopping brands, lovely resturants and bars .. and a few minutes from the lake. Walkable distance from the train station, but if one has big cases use the funicula which stops very close to the accomodation.

Stayed in September 2024

illuminated switches emanating a blue light didn't allow for full darkness at night.

Stayed in September 2024

The air conditioning was problematic. Difficult to use and one was malfunctioning. There weren’t enough drinking glasses (only two).

Amazing location, central to everything in town, close to the lake, train, shopping, and the lido. Modern and clean. Comfortable beds.

Stayed in August 2025

Poor communication on pin number. Had to ask for it to get into the apartment. It should have been communicated earlier and clearer. Had to ask for wifi code. Assuming I have text or phone capabilities to receive this information. Inflexible check in and check out times even though we were asking for only one hour. Few or no supplies for cleaning, dish tabs, dish soap, toiletries, laundry soap. Given the price we paid it is not too much to ask for the above.

Location, modern, clean.

Stayed in September 2024

There are no comments available for this review

Stayed in July 2025

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Stayed in June 2025

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Stayed in May 2025

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Stayed in May 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in January 2025

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in June 2024