It was difficult to keep all of our devices charged. We found the number of outlets challenging for our needs (2 phones, Ipad, 2 watches) but we made it work.

The location was perfect for accessing trains and buses. The gals at the reception desk were so friendly and helpful. They loaned us umbrellas to use for the week and they really came in handy! The neighborhood was amazing with plenty of shops, restaurants and bakeries within easy walking distance.

Stayed in July 2025

The team at the hotel ensured to provide the facilities that we required during our stay. The apartment is very closely located to the Lucern train station making it an excellent choice.

Stayed in July 2025

Not a big negative, but an internal washing machine would have been great. Also only bathroom being off of the bedroom not ideal, but clearly communicated and not easily changed. Would still stay again in a heart beat.

Amazing location a couple of minutes from old town, the train station, shops, pier and bus station for easy access day trips. Very well equipped even more so than most Airbnbs we stay at.

Stayed in July 2025

A very old and uncomfortable sofa in living area that was so low to the ground that it was difficult to get on and of

Bright , clean and very spacious. Well equipped and located close to groceries, shopping restaurants and the train station. Attentive staff for easy check in and assistance during the stay.

Stayed in July 2025

A bit noisy next to the train station and since there was no air conditioning, we had to leave windows open

Spacious and great location. Beautiful apartment and very comfortable. Very convenient to all attractions.

Stayed in July 2025

Great location, close to train station, nice restaurants

Stayed in July 2025

No air conditioning like many places Had 2 fans but not really big enough for the size of the apartment

Great location next to train station, close to the lake and pier, shopping and restaurants Very spacious and clean Beds were very comfortable Staff were helpful

Stayed in July 2025

As the European summers is getting hotter, may I suggest that an extra cotton sheet is made available on the bed to use on hot nights. The quilt is too hot for any temperature over 25 degrees. Thanks

I liked the well-equipped kitchen which made it easy for me to cook my own meals. Very comfortable and close to station and river

Stayed in June 2025

Nothing

Lovely apartment in a brilliant location. So close to the train station, the harbour and the old town.

Stayed in June 2025

Nothing

Everything! Location was superb so close to everything but especially the railway station for day trips. It was just like going home after a day of sightseeing .

Stayed in June 2025

The property got very warm in the summer, even with the ventilation.

The staff were friendly and the location is very central.

Stayed in June 2025

Trade off with a busy location is it's very loud. Was hot and apartment didn't have any fans, just dehumidifiers

Very walkable location to everything. Staff was wonderful

Stayed in June 2025

The appartments does not have a washing machine. Otherwise it was perfect.

This apartment went above our expectations. The location could not have been better. Luzern train station is literally at the back door. There is a beautiful park across the road, and everything we wanted to do was either in walking distance or a short bus ride away. The apartment is very nicely furnished and very well equipped. We will definitely stay here again when we visit Luzern.

Stayed in June 2025

The shower is open at the end so absolutely floods the bathroom eery time, no way to avoid it. Bedroom is spacious but bedside tables are unaccountable tiny, too small to accommodate barely more than the lamp! Easily remedied.

Friendly and helpful staff from first welcome to final farewell.

Stayed in May 2025

Lower floor with backside view

Location

Stayed in May 2025

Weather was hot so we had the windows open at night and it was noisy outside, though fine with the windows closed.

Great location - close to trains, buses and the ferry, just minutes from the old town and in a nice area with lots of bars and restaurants and a green square, and close to supermarkets. Apartment was comfortable - an easy space to relax in.

Stayed in May 2025

Had to wait for hours unending...before the check-in happened

Ok ok

Stayed in April 2025

Nothing

The facilities provided in the apartment are so thoughtful and handy. We really appreciated the effort the owner and staff had put in. Staff are friendly, helpful and the location is just a short walking distance from the main station. The apartment is very close to the old town too. Hoping to be back again.

Stayed in March 2025

The singular bathroom being located in one bedroom makes it not ideal for families with multiple adults (e.g. grandparent or parents). We knew in advance and navigated this fine but a better layout would make this property a 10.0

Property was spacious and comfortable. Ideally located in Lucerne for exploration locally or by train/boat. We loved everything this city had to offer.

Stayed in January 2025

No free Netflix or any other pay TV, a bid disappointing , no Free to air TV either except CNN & BBC news

Location was great

Stayed in December 2024

The shower area is not enclosed.

Excellent location and very friendly and helpful staff

Stayed in December 2024

Bed and design of the apartment.

Stayed in December 2024

Everything was perfect although we did hear the floor squeaking from the people moving about in the apartment above us..not a problem though.

The apartment was spacious, very comfortable, well-equipped and beautifully decorated. We loved it all, made our stay in Luzern very special and memorable.

Stayed in October 2024

Nothing - we throughly enjoyed our stay at this apartment!

We picked up the keys to the apartment from a hotel (which manages the apartments) which was a short walk from the main train station. The top floor apartment was large and spotlessly clean with a bedroom, bathroom and separate lounge and kitchen. Super quiet with fantastic block out blinds ensured that we had a good sleep in the super-comfy bed. There was a small elevator to assist with getting suitcases up to the top floor. Pro Tip - there is a great pizza restaurant at the rear of the property that serves amazing pizza :)

Stayed in September 2024