9 Unterdorfstrasse, 3800 Matten, Switzerland
#5 of 14 hotels in Matten
Guests' ChoiceBased on 28 apartment reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
8.3
Value for money
7.8
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: June 23, 2025
Arun
GermanySpacious spartment
Stayed in June 2025
Reviewed: June 15, 2025
Imran
Saudi ArabiaNothing
Very pleasant experience Wide rooms Good location Nearby city center
Stayed in June 2025
Reviewed: May 26, 2025
Diane
United StatesWe were only there for one night so we were a little surprised that the host left notes stating that we needed to clean the floors, strip the beds, and take care of the trash by transporting it to a different location for disposal (which we didn't know where it was). We had no issue cleaning the kitchen after ourselves, but expecting people on vacation to clean the unit for her seemed like a bit much. We were also told to find public WIFI, which is difficult in the mountains. That being said, it was a lovely place.
Wonderful, clean chalet in the middle of the Swiss alps with breathtaking views. The apartment was large and offered all of the amenities that we needed for one night as we were travelling on our way to other parts of Switzerland. The wood burning stove was cozy and inviting. The area offered some shopping and a few restaurants. There was easy parking for our rental vehicle. It would have been great to stay there longer to enjoy the area.
Stayed in May 2025
Reviewed: May 2, 2025
Supbiju
SwitzerlandExcellent location. Very Spacious, well-maintained and clean apartment with all facilities. Responsive host.
Stayed in May 2025
Reviewed: April 24, 2025
Ajay
IndiaThe property is located at some distance from the train station (though bus connections are available). If you have senior citizens in your group, it may take some extra time commuting to the place.
This is a fantastic property just like an apartment with all the facilities. The rooms were very comfortable and the property had everything for a comfortable stay.
Stayed in April 2025
Reviewed: April 18, 2025
Prem
NepalWindow cotton.
Conservative Breakfast room. Location. Coffee machine. Wider sitting room.
Stayed in April 2025
Reviewed: September 13, 2024
Vladimir
United StatesVery clean
Stayed in September 2024
Reviewed: September 8, 2024
Jaime
United StatesLocation is great. Lots of nearby restaurants. Close to bus stops. The apartment is very spacious, with great views.
Stayed in September 2024
Reviewed: July 16, 2024
Katie
Hong KongGreat location and a lot of space.
Stayed in July 2024
Reviewed: July 2, 2024
Binju
United StatesAmazing views, beautiful house and location and very friendly management. Loved our stay.
Stayed in July 2024
Reviewed: June 29, 2024
Harish
United StatesExcellent location and amenities. Spacious apartment and very clean. Quick and responsive owners. Close to restaurants, train and bus
Stayed in June 2024
Reviewed: June 13, 2024
Pawan
IndiaNice , Cosy, Comfortable & Spacious Property, in a Centrally Located Place In Interlaken, Also the Host & Their staff ( Special Mention to Miss Gayatri) Who Helped & Guided us a lot, Since it was our First Trip to Switzerland. The view from the Glass room (adjoining the kitchen) opens up to the Hills Behind is simply Amazing , with people paragliding in the background. The property created happy memories for us & will definitely keep coming back to the same
Stayed in June 2024
Reviewed: February 20, 2024
Nataly
BelarusThe apartments were great, lots of space, everything very new and clean! The view from the balcony is amazing! We booked our accommodation a few hours before check-in, and there were no problems with it. There was parking, which was also important for us. Added this apartment to my favs!
Stayed in February 2024
Reviewed: September 3, 2025
Hamza
United KingdomOwner manners. No sympathy or support during unexpected emergency
None
Stayed in August 2025
Reviewed: July 15, 2025
Ali
KuwaitLong and spiral stairs Bathrooms No air conditioning
Location
Stayed in July 2025
Reviewed: October 26, 2024
Kim
United Stateshe stay was quite disappointing. Heating: The heating system was not working properly. After contacting the host, we were informed that it was set to 10°C. Although a staff member came by to adjust the temperature after we mentioned that a member of our group was unwell, it remained cold throughout the night, and two of the room heaters were broken. Kitchen: Some of the stove functions were not working, making cooking difficult. It was frustrating that essential kitchen equipment was not fully operational. Washing machine: The washing machine was out of order, which was inconvenient for an extended stay. Lost item assistance: After check-out, we realized that one of our group members had left their cell phone behind. However, by the time we noticed, we were already at the airport and boarding the plane. We requested the host to coordinate with our relative who lives in Switzerland to retrieve it and offered to cover any associated costs via card payment, but we received no response at all. Overall, the service and lack of responsiveness fell far below expectations, leaving us feeling quite inconvenienced.
only good thing is location
Stayed in October 2024
Reviewed: April 3, 2024
Sanjeev
GermanyFacilities were not up to the mark. There was no dustbin in the toilet, frayed, not soft towels. In the kitchen to the minimum sugar and salt should be provided, Hot water not sufficient for 10 people. The boiler should be automatic. The guests should not be responsible for the boiler to be functioning properly.
Location
Stayed in April 2024
Reviewed: May 24, 2025
Pritin
IndiaThere are no comments available for this review
Stayed in May 2025
Reviewed: February 9, 2025
Nathan
United StatesThere are no comments available for this review
Stayed in February 2025
Reviewed: February 5, 2025
Nurulhuda
MalaysiaThere are no comments available for this review
Stayed in January 2025
Reviewed: December 18, 2024
Lim
SingaporeThere are no comments available for this review
Stayed in December 2024
Reviewed: October 2, 2024
Vineet
IndiaThere are no comments available for this review
Stayed in October 2024
Reviewed: August 23, 2024
Orlando
CanadaThere are no comments available for this review
Stayed in August 2024
Reviewed: July 21, 2024
Darwish
United Arab EmiratesThere are no comments available for this review
Stayed in July 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content