The pillows could be slightly firmer.

It is exactly as described. The staff were so lovely and friendly.

Stayed in August 2025

It's very dated, but everything functions perfectly so no cause for complaints!!!

Great location, spotlessly clean and nice communal terrace.

Stayed in August 2025

We came to Saas Fee for the marmots and so couldn't help but stay in the Hotel Marmotte. Both the marmots and the hotel delivered! We had a cosy room with a stunning view of the mountains, which was highly enjoyed. Being vegetarian we are always on the lookout for good food options but didn't have to go far as the meatless burger on the hotel restaurant is stunning. We also got a complimentary coffee in the family's nearby coffee shop just for staying in their hotel. A rejuvenative place to stay with wonderful service and friendly staff.

Stayed in June 2025

Some things were not comfortable- no bedside table was very annoying, and the table in the room was tiny, making it uncomfortable. Also had to put the kettle on the floor which was annoying. The breakfast was very small, the selection was very little I think. Like for cold cuts, you got handed 2 pieces of cheese and 2 pieces of meat. But maybe it’s because there were very few guests in the hotel, so I won’t be too hard on them. I went in the wrong season (May) and everything in town was closed which was really frustrating and definitely affected my experience. Getting to the hotel was a big hassle, it was a long walk from the station with the suitcase on cobbled streets and uphill. Luckily there was a free taxi provided the other way, which was nice.

It was cozy and spacious, the design was nice. I like that there were shelves to store things. The Marmot decor was super cute! The staff were very friendly and helpful, they helped me to find the Marmots and gave me carrots.

Stayed in May 2025

Everything was great, including the sauna

Fabulously well-located, quite close to my conference venue and excellent value for money! The staff were super helpful, sending the 'car' to pick me up and dropping me back to the bus station.

Stayed in March 2025

Rooms very basic

Cheap and nice staff. Good sauna. Picked us up from car park.

Stayed in December 2024

Room a bit dated

Well located and high standard of cleanliness. Excellent restaurant on site.

Stayed in December 2024

Great location. Very clean and cosy. I would gladly come back!

Stayed in December 2024

Rooms lack charm - all furnitures and accessories are IKEA.

Spacious rooms, great balconies Good breakfast Location; patio in the front

Stayed in August 2024

Location was good with a quiet room. Staff were friendly and gave us extra tips for finding Marmots. Breakfast was great, very good spread of food.

Stayed in August 2024

No issues

Beautiful, clean hotel. Breakfast was delicious and after a long day of hiking we were so thankful for the on-site restaurant for dinner.

Stayed in July 2024

Shelf above the bed— kept hitting head on it

Great service and food

Stayed in July 2024

Rooms a little old-fashioned

Quiet mountain hotel, good location, nice view

Stayed in April 2024

The mattress was not the most comfortable, it was too soft. There was a wall clock whose ticking made me a bit nervous. If customers appreciate to have a clock in the room, I’d suggest to change the type.

The breakfast was very good, the hotel has a restaurant for dinner and the food is just delicious.

Stayed in March 2024

It was a bit cold in the room at night.

Extremely nice and informative staff

Stayed in March 2024

Paying extra for an omelette.

really good place to stay. Very central, with excellent restaurant. Most of the staff were absolutely lovely, cheerful and helpful. Breakfast was very nice, but disappointing to have to pay extra for an omelette. The skiraum near the Alpin Express was a great asset.

Stayed in February 2024

Nix

Been there multiple times, and will be back again!

Stayed in February 2024

Sadly this time the restaurant was not open.

I have stayed here before. It is a lovely, well run hotel, clean and very pleasant. It is ideally located for me to visit my son who works in Saas Fee

Stayed in November 2023

The double bed has 2 narrow and not very comfortable mattresses. It would be a big improvement to just have one and comfortable mattress... The room was a little cold. The decor needs some improvement to make it cosy.

The staff are very helpful and friendly.They picked us up from the parking lot with an electrical van to take all our ski equipment. Clean hotel with good views from the room. Big room. Nice breakfast.

Stayed in November 2023

Be careful when you reserve with booking as this hotel proposes double room but for single occupancy, can be confusing….

One of our favorite place ! This family run hotel is nearly perfect. So difficult to get such a nice establishment those days. With lovely staff and marvelous food…

Stayed in November 2023

Not enough sockets on the room, view to the wall of a nearby hotel and a bit noisy in the evening when there is someone near the entrance to the hotel.

Very nice stay and a restaurant downstairs. Friendly stuff. I absolutely loved bathroom design. Stroller fits in the elevator ;) Very nice spa zone which we unfortunately didn’t use.

Stayed in August 2023

Breakfast is more then simple :)

Dinner menu is amazing and also the stuff.

Stayed in September 2023

No complaints at all.

We stayed here for one night at the start of a hiking trip. The staff at reception were very friendly, the room was comfortable. We thought the breakfast was excellent, with a lot of choices. We particularly enjoyed the selection of unusual home-made jams, such as the one made from tomatoes that doubled up as jam and chutney. The location is perfect, within 5 minutes' walk of the village centre.

Stayed in July 2023

The shower was in the bath and the position was rather awkward, it also kept sliding down the pole so I had to use a hair tie to keep it up! It was also really difficult to lock the balcony door as it was very stiff; I wouldn’t have managed it on my own.

Great location in Saas Fee; minutes walk from everything but in a quiet area. Everyone in the hotel was really friendly. We ate in the restaurant one night and the food was excellent. Lovely room and lots of space on the balcony (view slightly blocked by cranes but this is not the hotel’s fault and thank goodness there was no construction noise). We had a great stay.

Stayed in August 2023