Reviews of Hotel Marmotte 3 stars

I like the staff they are really helpful and welcoming us.

It is exactly as described. The staff were so lovely and friendly.

The pillows could be slightly firmer.

Great location, spotlessly clean and nice communal terrace.

It's very dated, but everything functions perfectly so no cause for complaints!!!

It was clean. I was disappointed with the pillows and bedding. It was very old and needed new pillows and the towels were RAGS. I should have photographed them. ☹️

There was no refrigerator in the room which I needed for my insulin. The door to the balcony could not be locked and I felt very insecure. No staff on duty from 18:00.

The location is good and stuff is very nice. Breakfast is good, has gluten free options

The hotel is old, bathroom needs renovation. Bad had mattresses with different firmness

We came to Saas Fee for the marmots and so couldn't help but stay in the Hotel Marmotte. Both the marmots and the hotel delivered! We had a cosy room with a stunning view of the mountains, which was highly enjoyed. Being vegetarian we are always on the lookout for good food options but didn't have to go far as the meatless burger on the hotel restaurant is stunning. We also got a complimentary coffee in the family's nearby coffee shop just for staying in their hotel. A rejuvenative place to stay with wonderful service and friendly staff.

The staff at Hotel Marmotte were incredibly friendly and kind, making us feel right at home from the moment we arrived. The hotel itself is very comfortable, located in a peaceful and scenic area of Saas Fee. We especially enjoyed the warm and welcoming atmosphere throughout the property. Dinner at the Essstube was a highlight – delicious food in a cozy setting.

There was absolutely nothing we didn’t like – everything exceeded our expectations.

It was cozy and spacious, the design was nice. I like that there were shelves to store things. The Marmot decor was super cute! The staff were very friendly and helpful, they helped me to find the Marmots and gave me carrots.

Some things were not comfortable- no bedside table was very annoying, and the table in the room was tiny, making it uncomfortable. Also had to put the kettle on the floor which was annoying. The breakfast was very small, the selection was very little I think. Like for cold cuts, you got handed 2 pieces of cheese and 2 pieces of meat. But maybe it’s because there were very few guests in the hotel, so I won’t be too hard on them. I went in the wrong season (May) and everything in town was closed which was really frustrating and definitely affected my experience. Getting to the hotel was a big hassle, it was a long walk from the station with the suitcase on cobbled streets and uphill. Luckily there was a free taxi provided the other way, which was nice.

Fabulously well-located, quite close to my conference venue and excellent value for money! The staff were super helpful, sending the 'car' to pick me up and dropping me back to the bus station.

Everything was great, including the sauna

The Hotel is cosy, original and run with care. The restaurant serves delicious food. We appreciate every aspect of it! We have stayed at Marmotte several times already and we will be back!

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