9.4

Reviews of Montanas - Luxuswohnung mit Kamin - Nahe Caumasee & Talstation

35a Promenada, 7018 Flims, Switzerland

  • Olli

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    The apartment itself was good. Great to have a bathtub and both a baby chair and bed. Everything is quite fresh, such as the kitchen and bathrooms, which is nice.

    The location next to the busy main road and intersection makes the apartment very noisy and restless, even with the windows closed. The soundproofing is bad. In addition, the air quality inside the apartment is bad and hot despite having the air ventilation on max mode, and opening the windows is impossible due to the traffic noise. I don't recommend this apartment to someone who cares about peace and good air quality. These are major reasons not to enjoy the visit despite having a good apartment otherwise. The kitchen does not have a microwave oven, which is strange.

    Property response:

    Dear Olli, We are glad you mentioned the cleanliness, freshness, and well-maintained facilities of our apartment – these are standards we take great pride in. For the benefit of future guests, we would like to provide some factual clarifications. Our property holds an official Minergie® certification (Certificate No. GR-670, Canton of Graubünden) – a Swiss quality label awarded only after rigorous, independent testing for outstanding soundproofing, air quality, and energy efficiency. The apartment is fitted with certified triple-glazed windows and a regulated ventilation system, meaning it offers both the vibrancy of the very heart of Flims and the peace and quiet of a mountain retreat. The location is, in fact, one of our guests’ most praised features: restaurants, cafés, and shops are just steps away, and the bus stop is directly in front of the building, making ski lifts and hiking trails easily accessible without a car. Many guests have commented that they didn’t need to use their car at all during their stay. The kitchen is fully equipped beyond standard expectations – including raclette and fondue sets, a stand mixer, rolling pin, professional-grade sharp knives, frying pans, wok, baking moulds, infusion moulds, and more – everything for a perfect cooking experience. A microwave is intentionally not provided, as we prefer healthier cooking methods that preserve nutrients, especially for baby food, for which we provide safe alternatives. Unfortunately, during your stay, significant damage amounting to approximately CHF 1,000 was caused to the apartment. Multiple direct contact attempts, as well as official messages from Booking.com, went unanswered. Booking.com has even placed a damage incident notice on your guest profile, which you have not addressed. As a result, we have filed a formal criminal complaint with the Public Prosecutor’s Office. The matter is now with the authorities. We remain committed to providing our guests with an exceptional stay in a central-yet-quiet apartment, fully equipped for comfort and enjoyment – as reflected in our consistently high ratings and positive reviews. Kind regards, Kevin

    Dear Olli, We are glad you mentioned the cleanliness, freshness, and well-maintained facilities of our apartment – these are standards we take great pride in. For the benefit of future guests, we would like to provide some factual clarific… Show more

    Montanas - Luxuswohnung mit Kamin - Nahe Caumasee & Talstation
    11 August 2025
  • Shadman

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    Amazing apartment

  • Shiri

    Reviewed: 26 December 2024 · Stayed in December 2024

    Verified review
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  • Nadine

    Reviewed: 14 December 2024 · Stayed in December 2024

    Verified review

    The location was perfect for a ski weekend, 10 minutes walk to the ski lift station. And the appartment is absolutely beautiful.

  • Andy

    Reviewed: 3 March 2024 · Stayed in March 2024

    Verified review

    Excellent new, well equipped, apartment ideally located by the bus stop. Ski lifts and main village only 2 stops away. Kevin was a first class host, very responsive and helpful. Highly recommend.

    Property response:

    Dear Andy, I am delighted with your outstanding feedback and perfect scores across all categories. It’s wonderful to know you enjoyed the comfort, equipment, and central location of the apartment, as well as the convenience of the bus stop right outside and the ski lifts just minutes away. It was a true pleasure hosting you, and I truly appreciate your kind words about my responsiveness and service. I look forward to welcoming you back to Flims for another exceptional stay. Kind regards, Kevin

    Dear Andy, I am delighted with your outstanding feedback and perfect scores across all categories. It’s wonderful to know you enjoyed the comfort, equipment, and central location of the apartment, as well as the convenience of the bus stop… Show more

    Montanas - Luxuswohnung mit Kamin - Nahe Caumasee & Talstation
    11 August 2025
  • Darko

    Reviewed: 21 January 2024 · Stayed in January 2024

    Verified review
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  • Vitali

    Reviewed: 24 December 2023 · Stayed in December 2023

    Verified review

    The modern and luxury apartment , where everything is thought out to the smallest detail

    Everything was ok.

    Property response:

    Dear Vitali, thank you very much for your stay. We are delighted that your expectations were exceeded. Best regards Kevin

    Montanas - Luxuswohnung mit Kamin - Nahe Caumasee & Talstation
    31 January 2024
  • Jorrit

    Reviewed: 19 June 2023 · Stayed in June 2023

    Verified review

    Great quality within the apartment, amazing and helpful host, and great location to explore the Caumasee.

    Property response:

    Dear Jorrit, thank you very much for your positive review. We are glad that you had a relaxing stay with us and felt comfortable. Please come back anytime. We are looking forward to seeing you. Beste Grüße Kevin

    Montanas - Luxuswohnung mit Kamin - Nahe Caumasee & Talstation
    21 August 2023
  • Adina

    Reviewed: 8 January 2023 · Stayed in January 2023

    Verified review

    We had an amazing stay at the property. Check-In and communication with the host was extremely easy. The interior of the apartment is very tasteful, modern, clean and comfortable. The hosts made a great effort in providing all possible things and appliances one might need during a stay, from an extra sofa blanket to a Raclette Set or other kitchen tools, enough cutlery and glasses and even batteries or plasters in case needed, and these are just some examples. We really felt welcomed and well taken care of! The bus stop to Flims is only a few meters away and some great restaurants within walking distance, even with children. We can only highly recommend the apartment! Thank you Sylvia and Kevin!

    Property response:

    Dear Adina, we are glad that you had a pleasant stay with us in Flims. Very nice that you enjoyed your stay to the fullest. Thank you very much for the nice feedback. We want our guests to feel like at home. That is why we provide all kinds of things and facilities. All the best and see you soon, Kevin

    Dear Adina, we are glad that you had a pleasant stay with us in Flims. Very nice that you enjoyed your stay to the fullest. Thank you very much for the nice feedback. We want our guests to feel like at home. That is why we provide all kin… Show more

    Montanas - Luxuswohnung mit Kamin - Nahe Caumasee & Talstation
    23 January 2023
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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