The only problem is that the accommodation prices are high. I hope the hotel reviews its prices, but I believe that Zurich as a whole is overpriced for all services. The only problem I encountered was there is no air conditioning in the rooms, especially since I was there in August and the weather was hot. However, the hotel staff arranged for a portable air conditioner to solve the problem immediately. I also asked room service to clean the room, but it wasn't cleaned or the towels changed. I complained to the reception staff, and they partially resolved the issue and took care to the best of their ability.

This is my first time visiting Zurich, a beautiful country. The Locke am Platz Hotel is a respectable and very clean hotel. It has an elevator, and the room is spacious, comfortable, equipped with all you need, and safe. It has all the amenities you need. It also boasts a prime location, very close to Lake Zurich, Zurich's main commercial street and area, as well the tram station. It's also in a safe area. All services, including shops, a supermarket, cafes, and restaurants, are all within easy reach. All the staff are extremely kind and helpful, especially Mr. Milosh, whom I hope I spelled his name correctly. Overall, I was satisfied with my stay at the hotel.

Stayed in August 2025

The chamber maid was very strange. I usually went out after breakfast and came back late afternoon. One day the chambermaid hadn't done the room. Then she knocked on the door as I was having a rest, about 3.15pm. I was too tired to let her in to clean. Then in the morning, she knocked on my door just after I had breakfast, to begin the room and I wasn't yet ready to go out. I said I would leave in 15 mins., which I did. I came back, the bed was made, and the cups were not changed, the toilet roll had run out, there was a spare. No teabags were ever replaced. So for me, that was a strange experience - as if she didn't know what to do. Perhaps she was in training? It didn't spoil my stay, but this service didn't match the good aspects. I think it was probably a one-off and isn't normal for the hotel.

Very pleasant and helpful staff. Good location with shops and venue I needed to get to. Breakfast good, and staff very helpful at breakfast time, all kept tidy. Nice to have a little terrace with my room.

Stayed in August 2025

I just thought the room was a bit tiny

Small bedroom, but nice sitting area, split by a wall

Stayed in September 2025

N/A Although I do wish they had A/C They did provide a fan, but if temperature is hot there is no A/C.

Good location, likes the balcony, have attached restaurant and the staff is wonderful! Also have laundry room on second floor which is very helpful!

Stayed in August 2025

As mentioned, the room is a bit cluttered, everything is there, but it is a lot.... What I believe could be better is the side table next to the bed, very small and a lamp post in the middle of the small table, I also would like to have more general lightning in the bed area, for reading in bed the light is fine, but when curtains are closed, the area around the bed stays rather dark, maybe cosy but not always practical (i.a. packing or unpacking a suitcase).

I had been to the hotel before and I was very satisfied then, this time I am a bit more critical, not because the hotel is not very good anymore, it is, but.... this time I found the room a bit small (although the room was offered so I did not have to wait to check-in, I was very early, and I accepted this room). The room gives a very welcome feeling, it is warmly designed, but maybe a bit cluttered, however, the beds are absolutely wonderful, somehow firm and soft.... , the shower is great, nice water pressure for the rain shower, and a separate hand shower. As earlier, the staff is absolutely top, friendly and helpful (and efficient), in this case one of them promised to get back to me if they would also have a room available the night before, and he did! No room for that night, but a nice and helpful message.

Stayed in August 2025

The air conditioning was weak, compared to what you would expect.

I enjoyed the stay at this hotel. The property was clean, the staff was friendly, and it was in a very nice area. I was able to walk to just about all of locations and it was very close to Lake Zurich. I wish I had more time to enjoy a longer stay at this property and would stay again. The balcony was a nice touch.

Stayed in August 2025

Small room and bathroom, air-con not working properly, too expensive (but perhaps thats just Switzerland)

Great location, friendly staff.

Stayed in August 2025

Nothing

Everything

Stayed in May 2025

the staff is excellent and very friendly

Stayed in August 2025

The curtains gave it a dusty vibe and carpet always feels less clean in a room.

Modern and stylish

Stayed in May 2025

Nice size rooms and front desk staff very accommodating! Elevator and restaurant on site. PLEASE note that there is no central A/C in the Hotel. The rooms are hot if the temp is hot. Otherwise a nice place to stay , across the street from Train Station, cute coffee shop next door.

Stayed in August 2025

The room was too hot. There air conditioning was barely working so sleeping was a struggle as the temperature outside was in the 30’s. I would stay again during cooler months

Very friendly staff who were very welcoming. We arrived early morning,? To early for our room to be ready but we received a message as soon as it was ready. The breakfast was good and the staff cheery.

Stayed in August 2025

Nothing

We loved everything about the hotel especially the staff that welcomed us and looked after us whilst there Thankyou

Stayed in August 2025

For an "apartment" it was not well equipped, for example: - no cutlery, plates - no milk portions - no microwave These are standard in hotel apartments all over the world

as above

Stayed in August 2025

The bathroom was a bit damaged. The AC did not seem enough to cool the room in warm weather. The restaurant was closed (we had been informed before the arrival and given recommendations by staff).

We got an upgraded room with a nice balcony. The breakfast was a nice experience. The location was very good: close to the train station Enge, as well as the lake and the city centre.

Stayed in August 2025

-

It was in a good location, room was super clean and had a nice balcony, staff was friendly

Stayed in August 2025

Average breakfast and amenities. Poorer cousin to the Munich Schwann Locke especially considering the rate is much more.

Location

Stayed in August 2025

Time of access to hotel - see above box

Location was good. Didn’t have breakfast. We were not impressed with having to wait until 4 pm on the dot to have access to our room. This was very inconvenient and we don’t believe the room wasn’t ready until exactly that time. This was the worst and latest time of all our accommodation over six and a half weeks in Europe! So we wouldn’t recommend that aspect of hotel to anyone who may arrive earlier.

Stayed in July 2025

The toilet was a little bit smelly

Very nice staff

Stayed in August 2025

Easy to find. Very nice inside. Very good access to the old town and Lake Zürich.

Stayed in July 2025

The room itself was a bit on the small side, but the bed was very comfortable and the bathroom was spacious and modern.

We had a great stay at this hotel in Zurich. It was very clean and the location was incredibly convenient — just steps from public transit, which made getting around the city super easy. The staff were all very friendly and went out of their way to help us, especially when it came to giving clear instructions for getting to the airport and storing our luggage after check-out due to our late flight. Zurich itself was a highlight — the city is beautiful, and everyone we met was so welcoming and helpful. We also took a couple of train trips into the mountains, which were absolutely breathtaking.

Stayed in July 2025

-

The hotel and room truly exceeded my expectations! The price-quality ratio is really good. The hotel is beautiful and stylish, with lots of details in the interior. The room is clean, and the size is just right. The small balcony is perfect for a bit of fresh air. The hotel is within walking distance of the lake and the old city center. I would absolutely recommend this hotel to anyone visiting Zurich!

Stayed in July 2025

No air condyion. This should have been mentioned on web so customers aware before booking. Because no ac the room is stuffy. I was told to leave windows open which is unusual in a developed country. Without air-condition. The price is not worthy

Location. Staff

Stayed in July 2025

I just want to note the amazing staff of the hotel! I was there during my bday trip, and Thao & Nithiya were exceptionally kind to write me a personalized note with bday wishes! That was very sweet of you, ladies, thank you so much! ☺️ This sort of details tells you that the place cares about their guests.

Stayed in July 2025