All door lock was broken no lift waiting for too long to get check inn n more things

Stayed in July 2025

When I arrived, there was no one I could get the key from. There were no special instructions sent. The description says that there is a automated check-in. There was a machine, but it was broken. When I called the telephone number listed on booking.com, it went into mailbox. I was quite upset and didn’t know what to do. Eventually someone appeared out of the basement with my key.

Stayed in June 2025

It didn’t have air conditioning and the temperature was over 90f which made for a very hot room. There was also a bit of a strange smell in the room.

Close to where I needed to be. Good facilities. Clean.

Stayed in June 2025

The apartment we arrived at was in a terrible state, everything was dirty, the kitchen was broken. We called the administration and asked them to change our room. The new apartment they gave us was of course super, the guy in the administration was very polite.

Nothing

Stayed in May 2025

The duvet smells a cigarrete

Stayed in March 2025

Not clean I found dirty towels in the wardrobe I had skin infection because floor was dirty The man to whom i did the Check in was rude and aggressive, he grabbed my wallet to take money und was aggressive when i couldnt understand how the door opens, even if he doesnt speak nor good english nor good german. Table and ridows were dirty.

Nice viel, quiet

Stayed in March 2025

The accommodation was the glaze n cherry on the top for me this time in Zurich. The greed in this ppl is unbelievable! After I booked i wanted to prolong my stay n they were notified right away, but they sent me a person who doesn't speak English so we couldn't understand each other. Lied to me that it's full so I can't prolong, BUT, there it was on booking.. WAY more expensive, of course I didn't have to take it but it was the only solid thing for new year's eve. Not to mention everything is on the verge of falling apart, n I ended up on the streets ON NEW YEAR EVE cause the card stopped working n they didn't want to fix it!! NOTE* they charge +50 for checking after 23h how crazyyy, That can be a night somewhere else! 1h away on foot, 15/20min by tram

It's like an ugly chick with lots of makeup... Would stay again if not better choice

Stayed in January 2025

The cigarette smoke from the lobby seeps inside the room. The first night was horrible. It was as if we were sleeping with someone smoking inside the room. We were coughing a lot from the smell of the cigarette smoke.I had to open the window slightly to let fresh air in. The experience was a deal-breaker.

Clean, bed is comfortable, nearby restaurants and trams stops and accessible. Very good communication from the accommodation management.

Stayed in January 2025

Elevator not usable, room not very cozy to spend time beyond sleeping, little attention to details (e.g. generally clean but some stains on surfaces, no hangers in wardrobe)

Good communication with hosts, easy access to the room, good quality/price ratio, comfortable beds

Stayed in October 2024

The overall facilities are simple and could be nice, but we found several things broken from the start (apartment door handle, balcony door latch, missing light bulbs, missing cutlery, missing coffee maker, missing lamp on the bedside table, the automatic check-in machine was broken...). Of course, we only solved the coffee machine they brought us. The handle was not fixed. We bought the light for the room .....

Spending time on our little balcony is something we really enjoy.

Stayed in August 2024

Room has no fan or AC ,location was off from central a bit

Stayed in September 2024

1) Since it is summer time it was too hot atmosphere inside room. No fan/AC inside. Bit difficult to sustain. 2) Continuous cigarette smoke stink was present in the stair case corridor. The moment you keep door open it was entering in room 3) Wi-Fi speed was average. 4) bathroom door handle was broken in one of the room

Location was good, Near from HBF, Neat and clean Staff was co-operative

Stayed in August 2024

Not clean and broken furnitures

Bed

Stayed in June 2024

THE APPARTMENT NEEDS A TEA KEATLLE!! IT WILL BE MORE COMFORTABLE, IF OWNERS WOULD ADD 2 PILLOWS AND LIGHTING NEAR BEDS.

GOOD LOCATION.

Stayed in June 2024

Bathroom needs some clothes hooks,night tables on both sides of bed with reading lights would be useful,closet had only one clothes hanger,kettle did not work.

Place was nicely renovated,beds were comfortable, everything was clean.Location was close to public transport.

Stayed in June 2024

The sliding door of the entrance wardrobe was unable to open as it was broken. The kitchen hood was nearly to fall as there were some screws missing and the kitchenware was very limited (only a couple of forks, a small spoon, a couple of dishes, and a casserole were available). I missed having a pan and some more forks, spoons... Finally, some of the apartamento facilities that were announced in the booking app were missing. For example, there was no electric Kettle, no iron, no hairdryer.

Everything was clean. The room was quite comfortable and has an excellent private bathroom, perfect for alone travellers or couples. Although there is no person on-site to attend you as there is no reception area, in case of any issue you can contact the supervisor in the booking app.

Stayed in April 2024

Chaos signing in. Kitchen very poorly equipped. Not at all as describes. Hallways stunk of smoke.

Had some english tv channels the balcony

Stayed in May 2024

Quite worn down

For us a perfect location at a reasonable price.

Stayed in March 2024

No lift for luggage conveyance

Clean and tidy

Stayed in February 2024

During my recent stay, I encountered several significant issues that impacted the quality of my experience. Firstly, the bathroom faucet was not in working condition, which caused inconvenience and discomfort. Additionally, there was no remote control for the TV in the room. More concerning, however, was that the bed, which was supposed to accommodate two adults, was surprisingly small and uncomfortable. This seriously affected the quality of our sleep and overall well-being during our stay. While I understand that unforeseen issues can arise in any accommodation, I believe it is important to report and address these concerns adequately. I hope this feedback will be beneficial to both the hotel management and future guests, and I expect that these issues will be resolved in the future.

Stayed in November 2023

They have a machine that gives keys. It costs extra to use this machine upon late arrival.

Nothing really. I'm happy they didn't control when I go to the loo. Otherwise they might've tried to charge for each toilet flush.

Stayed in October 2023

Smoky smell in the stairs

Value for money, location and size of the room

Stayed in September 2023

Strong smoke odour.

Good location. Good tram service to city centre. Apartment with basic facilities. The care taker was friendly and was very helpful.

Stayed in July 2023

Getting the key was an over an hour after arrival was the worst part. On the website, it was not clear that they were studio apartments instead of a two bedroom apartment. And my third issue was the lack of parking. The gentleman that issued me the keys was kind enough to allow me to double park behind his vehicle. But aside from these issues, it was a nice place to stay.

We waited for over an hour for the keys, but after everything was good.

Stayed in May 2023