29 Steinmattschleif, 3920 Zermatt, Switzerland
#229 of 494 hotels in Zermatt
Guests' ChoiceBased on 96 apartment reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
7.6
Facilities
8.8
Staff
8.2
Value for money
8.1
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 4, 2025
Ariana
SwitzerlandTo get the gorgeous views, there are quite a few very steep, uneven hills to hike up to reach the chalet—a challenge with luggage or limited mobility!
Gorgeous view, very comfortable, well appointed apartment with basics stocked in kitchen—thank you!
Stayed in August 2025
Reviewed: July 9, 2025
Muhammad
Saudi Arabiatop of mountain - you have to be muscular to carry even smaller bags steep uphill for 400m
nice & clean all facilities provided excellent staff support
Stayed in July 2025
Reviewed: June 12, 2025
Anthony
AustraliaThe long steep walk to get there. Should be more info to say how steep the path is. Wouldn't recommend for older people or those with knee issues. Definitely only take minimal luggage. Couldn't drag big bags. Shower screen was broken off the runners.
The view of the Matterhorn.
Stayed in May 2025
Reviewed: May 6, 2025
Mohd
MalaysiaThe way to reach the front door.better to have a porter to help carrying bags.
The view
Stayed in May 2025
Reviewed: April 25, 2025
Panachakorn
ThailandNothing
Everything actually, every room has well cleaned, the kitchen is very comfy has cooking oil, salt pepper, cup of coffee, microwave, the induction cooktops is work well, the needed accessories. The real one is the same as the picture in the booking everyroom. The view from the room is incredible as I expected. You can see the matterhorn very cleary. If I have come to Zermatt again I would definitely book this apartment again. This it the most beautiful room in my trip at Switzerland for 10 days. But I recommend to not bring a big luggage because the road is has a slope, recommend to use a backpack bag that you can carry on the back.
Stayed in April 2025
Reviewed: April 14, 2025
Chyau
TaiwanThe view was spectacular! Worth spending every moment just chilling in the balcony! The kitchen was also well-equipped; An early Easter surprise was also appreciated
Stayed in April 2025
Reviewed: March 12, 2025
Alexander
MexicoThe views
Space and views
Stayed in March 2025
Reviewed: February 10, 2025
Lei
ChinaBut you have to climb a bit to the apartment.
The apartment had excellent view of Matterhorn, the Kitchen is very nice, and rooms are comfortable.
Stayed in February 2025
Reviewed: December 8, 2024
Greatgt
ThailandQuite hard to reach the apartment
The view from the apartments was very stunning
Stayed in November 2024
Reviewed: November 20, 2024
Leah
SwitzerlandBathroom shower has molds and the bed sheets had hair strands
The view
Stayed in November 2024
Reviewed: October 13, 2024
Allison
AustraliaThe bathroom is small and basic
The view is absolutely epic
Stayed in October 2024
Reviewed: August 18, 2024
Mihai
RomaniaThe way to the location is quite long and difficult up the mountain, but the view it's worth it.
The view to Mattethorn is sensational. You can see the mountain right from the couch or the bed. The apartment has everything it needs but it is a bit old. If your purpose is to see the Matterhorn than is propably one of the best places in Zermatt.
Stayed in August 2024
Reviewed: July 7, 2024
Deepshi
United StatesThe apartment is on a huge slope, so if you have luggage it'd be hard to go up!
Stayed in April 2024
Reviewed: June 28, 2024
Yiyi
SwedenA bit of walk and climbing from the train station, but the nice view worth it.
Very nice view of Matterhorn. We saw the sunrise of Matterhorn from the bedroom. Good equipped kitchen, has everything to prepare a easy dinner for the whole family. Detailed information from the owner about how to reach the apartment before arriving.
Stayed in June 2024
Reviewed: June 19, 2024
Ming
MalaysiaThe property needs some efforts to get to and it’ll be difficult if you’re with old people and big luggage
The view from the room is really epic and you can see the Matterhorn without hassle when there’s a nice weather
Stayed in June 2024
Reviewed: May 8, 2024
Nattapong
ThailandLocation
Great view of Matterhorn
Stayed in April 2024
Reviewed: May 2, 2024
Ng
SingaporeSteep & uneven road.
Beautiful Apartment with most amazing view. However, the apartment is up at the hill, travelers expect to climb up a steep & uneven road. Other than this, the apartment is good
Stayed in April 2024
Reviewed: April 29, 2024
Reid
United KingdomBeautiful apartment with unbelievable views of matterhorn mountain, comfortable bed very warm and cosy. Highly recommended!
Stayed in April 2024
Reviewed: April 20, 2024
Jariya
ThailandHow to get there.
View
Stayed in April 2024
Reviewed: March 11, 2024
Chong
Germanyhave to walk a steep road before reaching especially bringing along luggages; super tiring
the kitchen equipments
Stayed in February 2024
Reviewed: February 26, 2024
Francesco
IrelandThe house was not the one of the pictures
Stayed in February 2024
Reviewed: February 4, 2024
Monica
United StatesWe took a taxi as far up the road as possible. We expected the climb to apt to be harder than it was actually. There was a fresh snow that morning and roads had been scooped as best possible. But the snow was lovely and great for skiing!
Stayed in January 2024
Reviewed: January 15, 2024
Analiza
PhilippinesThis flat is literally on the top of the hill. Better for backpackers, not advisable if you have an elderly person. I think it is much better to put some lights outside your property because we arrived late it was so dark outside. And one thing we did not like during our stay, your staff or your cleaner was very rude. She shouted us.! After we locked the door, we went down to take some photos outside. And she said that was a private property.
The scenery was amazing! The flat is nice and clean and very spacious. Everything you need in the kitchen was available, the heater inside the flat was good, you can not feel too much cold outside.
Stayed in January 2024
Reviewed: January 13, 2024
Alee11
United KingdomWhen we got there the apartment was very hot, but after turning the radiators down and opening the windows, this was easily resolved.
The photos really don't do this apartment justice. What an incredible apartment with probably the best view you will ever wake up to!
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content