Recensioni su Lausanne Palace 5 stelle

Dear Mrs. Chiara, We sincerely thank you for taking the time to share your impressions following your stay with us. It is a real pleasure to learn that you thoroughly enjoyed our spa area, as well as the quality of our facilities, the location, the cleanliness, and the welcome provided by our team. Your satisfaction with all these aspects represents a valuable motivation for our entire staff, dedicated daily to providing you with a memorable experience. We also take note of your comment regarding the pillows. Please be assured that this feedback will be passed on to the appropriate teams, as we continually strive to improve the comfort of our guests. We look forward to welcoming you back for your next stay. Sincerely, Ulrike Kuechle Oguey Public Relations Manager

Dear Mrs. Chiara, We sincerely thank you for taking the time to share your impressions following your stay with us. It is a real pleasure to learn that you thoroughly enjoyed our spa area, as well as the quality of our facilities, the locat… Mostra altro

Dear Ms. Silvia, We sincerely thank you for sharing your feedback following your stay with us. It's a pleasure to learn that the size of our establishment and the atmosphere of your room contributed to your pleasant experience. We are also very touched by your compliments regarding our team and the location, and we are delighted that the comfort and cleanliness perfectly met your expectations. We look forward to welcoming you again. with my best regards Ulrike Kuechle Oguey Public Relations Manager

Dear Ms. Silvia, We sincerely thank you for sharing your feedback following your stay with us. It's a pleasure to learn that the size of our establishment and the atmosphere of your room contributed to your pleasant experience. We are also … Mostra altro

Dear Ms. Victoria, Thank you for taking the time to share your impressions of your recent stay. We are delighted to know that the location of our hotel and the friendliness of our staff contributed positively to your experience. We take note of your comment regarding the accommodation. Please know that we are committed to continually improving our services and facilities to offer the best to our guests. We look forward to welcoming you back for an even more enjoyable stay. With my best regards Ulrike Kuechle Oguey, Public Relations Manager

Dear Ms. Victoria, Thank you for taking the time to share your impressions of your recent stay. We are delighted to know that the location of our hotel and the friendliness of our staff contributed positively to your experience. We take not… Mostra altro

Dear Lara, Thank you for sharing your impressions following your stay with us. We are delighted to learn that the location and ambiance of our establishment contributed positively to your experience. However, we are sorry to hear that the smell of smoke bothered you. We will take your comments seriously with the aim of continuously improving the environment for our future guests. We look forward to welcoming you again for an even more enjoyable experience. Best regards, Ulrike Kuechle Oguey Public Relations Manager

Dear Lara, Thank you for sharing your impressions following your stay with us. We are delighted to learn that the location and ambiance of our establishment contributed positively to your experience. However, we are sorry to hear that the s… Mostra altro

Dear Mr. Sebastiano, Thank you for your review. Your suggestion is valuable and helps us improve our facilities. We hope you had a pleasant stay and would be delighted to welcome you again soon. with my best regards Ulrike Kuechle Oguey public relations manager

Dear Mr. Sebastiano, Thank you for your review. Your suggestion is valuable and helps us improve our facilities. We hope you had a pleasant stay and would be delighted to welcome you again soon. with my best regards Ulrike Kuechle Oguey pub… Mostra altro

Dear Mirash, Thank you very much for your review. We are delighted to hear that your stay and end-of-year dinner were to your satisfaction. We are delighted that you intend to return next time and we look forward to welcoming you again. We are constantly striving to improve our services to make each visit memorable. Thank you again for your kind feedback and see you soon. with my best regards Ulrike Kuechle Oguey public relations manager

Dear Mirash, Thank you very much for your review. We are delighted to hear that your stay and end-of-year dinner were to your satisfaction. We are delighted that you intend to return next time and we look forward to welcoming you again. We … Mostra altro

Dear Mr. Luca Paonessa, We are delighted that you enjoyed our relaxing amenities. Regarding the outside noise, we understand the importance of a peaceful stay and we are working to mitigate these nuisances. We thank you for your understanding and hope to welcome you again for an even more serene experience. with my best regards Ulrike Kuechle Oguey public relations manager

Dear Mr. Luca Paonessa, We are delighted that you enjoyed our relaxing amenities. Regarding the outside noise, we understand the importance of a peaceful stay and we are working to mitigate these nuisances. We thank you for your understandi… Mostra altro

Dear Francesca, Thank you for taking the time to share your comments with us. We are pleased that overall you had a positive experience during your stay with us. We apologize for the inconvenience caused by the room not being done until the late afternoon and the problem with the minibar. Our team strives to provide excellent service and we will use your feedback to continually improve. We look forward to welcoming you again in the future. with my best regards Ulrike Kuechle Oguey public relations manager

Dear Francesca, Thank you for taking the time to share your comments with us. We are pleased that overall you had a positive experience during your stay with us. We apologize for the inconvenience caused by the room not being done until the… Mostra altro

Gentile Debora, La ringraziamo per aver condiviso la sua esperienza. Siamo felici che abbia apprezzato la posizione e la vista spettacolare sul lago. È sempre un piacere sapere che questi aspetti hanno contribuito a rendere il suo soggiorno speciale. Ci dispiace sapere che la colazione non ha soddisfatto completamente le sue aspettative e che l'offerta di dolci è stata limitata. La qualità dei prodotti è per noi una priorità, e ci impegniamo a migliorare continuamente il nostro servizio. In merito alla richiesta di personale che parli italiano, prenderemo in considerazione il suo suggerimento e faremo il possibile per migliorare in questo ambito. Speriamo di avere l'opportunità di accoglierla nuovamente e offrirle un'esperienza all’altezza delle sue aspettative. Cordiali saluti, Stefano Ciacciarelli Guest Experience Manager

Gentile Debora, La ringraziamo per aver condiviso la sua esperienza. Siamo felici che abbia apprezzato la posizione e la vista spettacolare sul lago. È sempre un piacere sapere che questi aspetti hanno contribuito a rendere il suo soggiorn… Mostra altro