Rue Tunnels 11, 2000 Neuchâtel, Switzerland
#2 of 14 hotels in Neuchâtel
Guests' ChoiceBased on 108 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
8.2
Facilities
9.1
Staff
9.3
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 1 September 2025
Melissa
United KingdomThe property has been affected by poor local planning so walking out to town requires traversing stairs and a busy road.
Such a beautiful property and the most wonderful staff. The room we had roared with the sound of the river after a rainstorm which was actually so relaxing. Delicious breakfast..
Stayed in August 2025
Reviewed: 28 July 2025
Pedro
BrazilThe quality of the breakfast does not match the quality of the hotel and the restaurant for dinner. Most of the AAA bed and breakfast have better options than this hotel, so I believe that a small improvement of the breakfast food options could go a long way.
The room is gorgeous, still decorated as back in time. Bed is comfortable, the view to a local gorge is delightful. The restaurant is top notch for dinner, with amazing food and service.
Stayed in July 2025
Reviewed: 12 July 2025
Olivier
SwitzerlandLimited view and no air conditioning (summer with 35 degrees).
Old property in the outskirt of Neuchatel, close to the center, but need to drive. Relatively quiet with a river nearby
Stayed in July 2025
Reviewed: 3 July 2025
Clare
United KingdomOn our arrival the hotel manager was very welcoming. Beautiful spacious room, comfy bed, good bathroom. The evening meal was delicious , could not fault it, well worth the expense, special mention to our Italian wine waiter ( apologies did not get his name) . Very soothing waterfall sounds at night. Breakfast was also delicious and plentyful. Lastly the gorgeous well behaved dogs in reception! X
Stayed in July 2025
Reviewed: 3 July 2025
Vicky
United KingdomThe hotel is wonderful. The location is a bit outside the town BUT there's a very regular bus service.
Beautiful building with great staff - friendly and helpful. Accommodated us for an earlier breakfast as we were leaving very early.
Stayed in June 2025
Reviewed: 12 June 2025
Adrian
RomaniaA bit far to the center but you can take the bus.
Good breakfast. The staff was very helpful. A special renovation and tasteful deco of the interiors.
Stayed in June 2025
Reviewed: 12 June 2025
Paul
United KingdomThe dinner menu was high end and we wanted something simple. Great burger bar in an easy walk though.
Oasis in the middle of a more industrial area. Lovely sound of water from the river beside. Very soothing at night Spacious room Friendly staff
Stayed in June 2025
Reviewed: 7 May 2025
Mirable
SwitzerlandStayed here on numerous occasions and I simply love this small boutique hotel. Staff is super friendly, I love the deco and location. Breakfast is just perfect. I will be back again :)
Stayed in April 2025
Reviewed: 15 April 2025
Hrayr
Canadathere's almost nothing I didn't like really, I guess one little recommendation I would do is to have some eggs cooked, because it was a bit of a challenge for me to boil my own egg just because I wasn't sure of the machine works, but this is not the fault of the owners, because it's all fresh eggs and you can cook as you like, but amazing food and everything else.
the place is an older home, so it's very nice, the owners are very nice. Breakfast is good, it's a beautiful place to stay, very close to central places.
Stayed in April 2025
Reviewed: 12 April 2025
Michael
IrelandTrain noise. But, not a deciding factor.
Beautiful location. Friendly staff.
Stayed in April 2025
Reviewed: 21 March 2025
Richard
United KingdomLocation with not many views
Very clean and tidy
Stayed in March 2025
Reviewed: 3 November 2024
Angela
United StatesNo elevator
Cozy and romantic for a weekend getaway. Beautiful setting in an historic 16th century building.
Stayed in November 2024
Reviewed: 28 October 2024
Petercol
United KingdomStairs as no lift for luggage. Location though in a gorge it was near an industrial area
Food and rooms.Staff were really pleasant and attentive
Stayed in October 2024
Reviewed: 14 September 2024
Heather
GermanyIt is a little distance from the city center, but there is a bus that you can ride for free and it comes every 20 minutes.
I don’t understand why this property isn’t a perfect 10?? So quaint, huge rooms, comfortable bed and lovely staff. And the trail behind the property and wheel are icing I the cake! One of the best places we have ever stayed!!
Stayed in August 2024
Reviewed: 5 September 2024
Filip
SwitzerlandBeautiful builing, room with a soul, great bathtub 🥰 And the waterfals and dungeons next to it are so amazing! Sound of falling waters gives great sleep.
Stayed in September 2024
Reviewed: 23 August 2024
Girard
SwitzerlandBeds were a bit on the hard side
Breakfast was great...perhaps a bit more fresh fruit would have been nice.
Stayed in August 2024
Reviewed: 4 August 2024
Maria
United KingdomRestaurant was expensive in our view but options in the town are a bit of a way off. The hotel is in the middle of an industrial estate.
Interesting building which has been beautifully restored. The room was clean and had a great modern shower room , but we thought the bed was too low. Our room was right by the water mill and we found sleeping difficult. We went to another room whilst in our stay and it did not seem so much of an issue at the front of the hotel. All staff were very kind and helpful. The evening meal was good and clearly a destination for locals. Free tickets supplied by the hotel for the bus into Neuchâtel was useful as it is at least 20 minutes uphill from the lake. There were also discount vouchers available for attractions in the area. Good , easy parking outside. Breakfast included which was a nice bonus.
Stayed in June 2024
Reviewed: 10 July 2024
Edit
HungarySome water in the room would be nice 😊
Atmosphere
Stayed in July 2024
Reviewed: 3 July 2024
Bianca
SwitzerlandThere is nothing I didn’t like.
Beautiful place, great large rooms, helpful flexible and exceptional staff .
Stayed in June 2024
Reviewed: 30 June 2024
Michael
United StatesIt was a bit difficult to get to via our GPS directions. Other than that, it was fantastic.
Everything about our stay was excellent.
Stayed in June 2024
Reviewed: 28 June 2024
Camelia
SwitzerlandCleanliness and great location
Stayed in June 2024
Reviewed: 7 June 2024
Angela
United StatesIt was a little difficult to find our way to the hotel, even with a GPS. Perhaps some additional directions for the last mile or two approaching the hotel.
The historic building, as well as the grounds, were stunning. The room was beautiful with lots of historic character, and it was big. We took advantage of the restaurant, which had stellar service and delicious food - a treat! The breakfast had a wonderful selection.
Stayed in May 2024
Reviewed: 2 May 2024
Uri
IsraelThe noise from the waterfall may disturb for some people, but truly, my wife is very sensitive for distraction at night , had a good sleep there ….
Very nice place to stay.The room was spacious, facing to the river ( the waterfall didn’t disturb us, but you can hear a little noise in the room). Chef restaurant was great! Costs but worth it.The old water mill is nearby and we had a nice walk there after the breakfast.Breakfast was good, very best croissant😉
Stayed in April 2024
Reviewed: 12 April 2024
Anne-lise
SwitzerlandThe location, the surroundings, the lack of elevator.
The staff was really nice and accomodating, the food amazing. (breakfast so so), the buidinh is grand.
Stayed in January 2024
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