Reviews of Hotel Klausenpass
Klausenstrasse 91, 6465 Unterschächen, Switzerland
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat place for hikes, Eiskaffee, good meals.
Not cheap but we knew that.
Thank you very much!
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe views were unforgettable and worth the trauma of driving up the dangerous mountain road! I don’t think the staff could have done anymore to make us comfortable. Professional s all around!
After an amazing dinner, the breakfast left a lot to be desired. Few bread selections, no scrambled eggs and a rather small selection of deli meat and cheeses. We were surprised given the spectacular dinner the night before.
Thank you for your lovely words about our team and the views — we’re so glad you enjoyed your stay. We’re sorry the breakfast didn’t match the high bar set by dinner, and we truly appreciate your feedback. We’ll work on making mornings just as memorable as evenings.
Thank you for your lovely words about our team and the views — we’re so glad you enjoyed your stay. We’re sorry the breakfast didn’t match the high bar set by dinner, and we truly appreciate your feedback. We’ll work on making mornings just… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe location was spectacular and the evening dinner was fantastic
Thank you for your great review!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewSuch a hiker-friendly place! The staff was super-nice and dinner excellent. The place looks beautiful and new.
Thank you very much!
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewAmazing location for us and really good food given that you had nowhere else to go, so that was a bonus.
Seemed to have been double charged on two consecutive days.
Thank you very much for your review. We are sorry to hear that you had problems with the payment. May we ask you to contact us directly so that we can discuss and resolve the matter together? Unfortunately, we have not heard back from you yet. If the payment has still been charged twice, we would appreciate it if you could contact us directly. Best regards
Thank you very much for your review. We are sorry to hear that you had problems with the payment. May we ask you to contact us directly so that we can discuss and resolve the matter together? Unfortunately, we have not heard back from you… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewGreat location good food
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 September 2024 · Stayed in September 2024
Verified reviewThe views are second to none and the hotel was modern, clean and exceptionally well run. Super popular for car and bike meets/stops too.
Nothing i can think of. The hotel was clean, modern and the staff were friendly and super helpful. Other than perhaps being a little limited in other facilities (sauna perhaps) I felt the hotel provided excellent value for money so it exceeded my expectation.
Dear Mark, Thank you for your great review. We are pleased to hear that you enjoyed your stay that much! We hope to welcome you another time soon. Best regards, your Hotel Klausenpass Team
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewThe staff were extremely in complicated situations, the view was amazing and everything was to our satisfaction
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Dear Daniel, Thank you very much for the great review. We are very pleased to hear that you enjoyed your stay despite the circumstances. We look forward to welcoming you again soon (maybe without snow this time :)). Best regards and safe travels, your Hotel Klausenpass Team
Dear Daniel, Thank you very much for the great review. We are very pleased to hear that you enjoyed your stay despite the circumstances. We look forward to welcoming you again soon (maybe without snow this time :)). Best regards and s… Show more
Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewGreat location and friendly staff. Food was superb
Dear Andrew, Thank you very much for your great review. We are pleased to hear that you enjoyed your stay with us. We hope to welcome you another time at our Hotel. Best regards, your Hotel Klausenpass Team
Reviewed: 28 August 2024 · Stayed in August 2024
Verified reviewReviewed: 11 August 2024 · Stayed in July 2024
Verified reviewFantastic hotel, stunning location and great service
Dear Andrew, Thank you for the great review. We hope to welcome you soon again! Best regards, your Hotel Klausenpass Team
Reviewed: 1 August 2024 · Stayed in August 2024
Verified reviewReviewed: 4 July 2024 · Stayed in July 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewIt was very clean with large bathrooms and high ceilings in the rooms.
I paid for a room with a mountain view only to find a very low window with a view of a dirt wall.
Dear Shelby, Thank you very much for your stay with us and your review. We are very sorry that we were unable to meet your expectations and are making every effort to ensure that the room descriptions on booking.com can be adjusted. Nevertheless, we look forward to welcoming you again soon. Kind regards, your Hotel Klausenpass-Team
Dear Shelby, Thank you very much for your stay with us and your review. We are very sorry that we were unable to meet your expectations and are making every effort to ensure that the room descriptions on booking.com can be adjusted. Nev… Show more
Reviewed: 18 June 2024 · Stayed in June 2024
Verified reviewWe wanted to hike a waterfall in the area and this hotel was a good location for that. The views were great, the room was large and bed was comfortable. The hotel has been updated and it has a top-notch bathroom. It would have been nice to have nightstands and there was only one chair & a little footstool thing but there is a narrow shelf running behind the bed and we used it for water bottles, glasses, etc at night. The breakfast was very fresh and good with plenty of selection. All the staff were very friendly and helpful. The location is remote and it's a twisty windy road to get to towns on either end but we were prepared for that and it's a perfect location to enjoy Klausen Pass.
The price is a bit high but we chose to stay because of the location.
Dear Donna, Thank you very much for you great review and your stay with us. We are pleased to hear that you enjoyed your stay that much. We are open to constructive criticism and always try to optimize ourselves. Best regards, your Hotel Klausenpass Team
Dear Donna, Thank you very much for you great review and your stay with us. We are pleased to hear that you enjoyed your stay that much. We are open to constructive criticism and always try to optimize ourselves. Best regards, your Hotel… Show more
Reviewed: 24 September 2023 · Stayed in September 2023
Verified reviewReviewed: 19 September 2023 · Stayed in September 2023
Verified reviewI enjoyed my stay in the new hotel but miss the old one! The views remain the same however.
There was nothing to dislike
Reviewed: 31 August 2023 · Stayed in August 2023
Verified reviewVery nice and friendly staff
We booked a room with Mountain View but the view was straight into the mountain wall!
Reviewed: 28 August 2023 · Stayed in August 2023
Verified reviewReviewed: 28 August 2023 · Stayed in August 2023
Verified reviewElegance and luxury meet simplicity. The interior is built with many natural resources - lots of wood and stone. I like the provided slippers and the fact that there is no TV in the room. Prices seem fair for the location and amenities.
The reception needs a letter box to return the keys on checkout
Reviewed: 26 August 2023 · Stayed in August 2023
Verified review