Pfalzgasse 1, City Centre, 8001 Zürich, Switzerland
#9 of 127 hotels in Zürich
Guests' ChoiceBased on 184 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.1
Staff
9.8
Value for money
8.7
Free WiFi
9.1
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End of dialog contentReviewed: 25 August 2025
Donna
United StatesHistoric Inn with delightful history. Beautifully restored. Very gracious and friendly staff eager to assist. Easy check in and out. Breakfast included with room was well worth it.
Stayed in August 2025
Reviewed: 23 August 2025
Grace
United StatesCentral location, amazing staff
Stayed in August 2025
Reviewed: 19 August 2025
Joseph
MaltaBreakfast was not that varied. Access for people with disabilities was not that good.
Location was very central. The staff were friendly and helpful. The restaurant food quality was excellent. The hotel had an old world boutique feel.
Stayed in August 2025
Reviewed: 17 August 2025
Stacy
United StatesFabulous location and great accommodations!
Stayed in August 2025
Reviewed: 12 August 2025
Kerri
United KingdomNothing - our stay was exactly what we wanted.
Great location in the old town, beautiful rooms and bathrooms, friendly and helpful staff, relaxed atmosphere, good breakfast selection. The hotel celebrated one of our groups birthday without being asked!
Stayed in August 2025
Reviewed: 1 August 2025
Mari
EstoniaSuper sweet and wonderfully decorated. The staff were just the best!
Stayed in August 2025
Reviewed: 23 July 2025
Robert
CanadaCircular stairs are a bit awkward. Lacks a lounge for conversation and reading. Would have liked a comfortable chair in the room.
Central location. Clean rooms with helpful and friendly staff.Rooms were made up daily.
Stayed in July 2025
Reviewed: 11 July 2025
Sharon
United KingdomStaff
Stayed in July 2025
Reviewed: 8 July 2025
Debra
United StatesPerfect location in Old Town. Walkable to everything. Their breakfast was wonderful. Staff very helpful.
Stayed in July 2025
Reviewed: 5 July 2025
Praveen
IndiaMatter of personal choice- no real lounge area and no bar in case of inclement weather or otherwise.
A boutique hotel, tucked away in narrow cobblestone streets, but with beautifully done up rooms. Excellent breakfast and a famous restaurant.
Stayed in July 2025
Reviewed: 3 July 2025
Benjamin
AustraliaNo complaints.
My favourite restaurant in town. The location is perfect. The price is fair. Good air conditioning for summer and excellent for dog owners. Lovely kind staff.
Stayed in July 2025
Reviewed: 26 June 2025
Donna
United StatesOld building w related challenges - but they do it well. Front desk and restaurant staff are awesome!!
Stayed in June 2025
Reviewed: 24 June 2025
Dr
South AfricaAll good
The view from our room was excellent; the food very good at all times; highly recommended.
Stayed in June 2025
Reviewed: 6 June 2025
Amy
United StatesNothing
The best part of this hotel was the customer service…. It was nothing short of superb. The front desk was super accommodating at check-in and when arranging a car service for us…. But Roman at the front desk went way above and beyond when I inadvertently left my cosmetic bag behind. He promptly and efficiently communicated with me through both phone and email, and tried to send the bag back to me. When security flagged it and returned it to him (my fault due to medications inside), he carefully laid all my items out and sent me a photo of them at my request. Due to Roman’s kindness and contentiousness, I will not hesitate to stay at this lovely little hotel again and highly recommend it to others.
Stayed in June 2025
Reviewed: 26 May 2025
Stefan
United KingdomCharming medieval building carefully renovated in the most central location imaginable in the old town of Zurich close to top shops and pedestrian areas. The ground floor and terrace houses an excellent traditional restaurant of the same name where the good and fine of Zurich lunch and dine on local fare and wine.
Stayed in May 2025
Reviewed: 14 May 2025
Ana
United Kingdomnothing
the best experience at a great price
Stayed in May 2025
Reviewed: 28 April 2025
Haluk
TurkeyNothing
Very cozy and proper very friendly.
Stayed in April 2025
Reviewed: 22 April 2025
Natalie
United StatesNothing.
Hotel Kindli is more than just an excellent location in Zürich’s old town! It’s a high value, boutique hotel, charming, with friendly staff, excellent breakfast, comfortable beds, plus TV & air conditioning, complimentary mini-bar, free coffee, fruit, chocolate and other cakes at reception all day. Each room has just what you need for a wonderful stay! All staff at hotel reception are friendly, helpful and fluent in many languages! Special thanks to Ramona, Oliver and Ramon who made our stay so wonderful. Do not miss Restaurant Kindli for an exceptional dinner! We had the most amazing black truffle seasonal dining experience with lobster, steak, pasta & risotto!! We will definitely be back again❤️
Stayed in April 2025
Reviewed: 6 April 2025
Seyedalborz
SpainLocation and staff are fantastic
Stayed in April 2025
Reviewed: 23 March 2025
Gianina
RomaniaGreat staff, super clean and elegant. Great breakfast
Stayed in March 2025
Reviewed: 13 January 2025
Consuelo
South AfricaWe find the heating is always too high in hotels in Switzerland so we open a window in order to sleep better. Getting to hotel entrance with a rental car up all the one-way lanes in the old city, and unloading & loading luggage on narrow much used lane not easy .
Very good comprehensive breakfast with everything very fresh. The bed was exceptionally comfortable. The bathroom is spacious with a nice sized bath tub (can be used as a shower) - we love a hot bath in the winter. We phoned beforehand asking to come in an hour earlier and it was no problem.
Stayed in December 2024
Reviewed: 9 January 2025
Matthew
United KingdomWould have preferred a proper chair at the desk in the room to work from.
Wonderful family-run atmosphere. Great restaurant and breakfast. Comfortable room. Ideal location in historic town centre. I left some shoe trees in the room and the team kindly posted them to me in the UK. Would definitely stay again!
Stayed in December 2024
Reviewed: 1 January 2025
Moshe
IsraelA little noisy low flor
Location and staff and breakfast
Stayed in January 2025
Reviewed: 23 December 2024
Linton
AustraliaThe location was perfect right in the middle of old town. Easy walk to great restaurants & shopping. Perfect spot for Christmas markets too.
Stayed in December 2024
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