It was unique experience Best off all the manager Alexandros He was very helpful and very kind

Stayed in August 2025

It is a bit on the expensive side, but I guess usual guests of this hotel do not really have any problems with the budget.

An unforgettable experience! The breakfast was outstanding, offering a wide variety of delicious options. Dinner exceeded all expectations – truly out of this world. The staff were incredibly friendly, professional, and always ready to help. The spa was spacious and relaxing, and the gym was modern, well-equipped, and accessible around the clock.

Stayed in August 2025

We stay here for skiing every year but this was our first time for summer. Just heavenly. Amazing staff, nothing too much trouble, fabulous service, beautiful room and spa.

Stayed in July 2025

Absolute Luxury. Amazing staff! Excellent location

Stayed in July 2025

Very good staff the complimentary pass to go to mountains trains buses

Stayed in July 2025

Great staff

Stayed in June 2025

Amazing restaurants within walking distance. A well organized team for organize ski tours. Excellent hotel staff. The chic lobby bar with a live music.

Stayed in February 2025

A bit overpriced: hotel and restaurants Tv not smart Room design a bit old Corridors could be redesigned to look warmer

Location great Ski rental shop good and useful Spa was great Restaurants excellent including breakfast Staff friendly Guest services were good

Stayed in January 2025

The service and concierge team

Stayed in February 2025

Everything!!

Stayed in January 2025

They should provide English breakfast tea in the room with other tea bags

Everything was perfect Concierge team very helpful

Stayed in December 2024

It is very old style hotel with history! The most attractive thing is good service! The stuff is very hospital, especially the SPA-stuff. In the Kempinski hotel you can also realize the spirit of oncoming Christmas! Thank you so much!

Stayed in December 2024

Only complaint was the quality of the blankets, they were not a breathable material and the rooms were very hot and dry so sleeping was not pleasant but that will not take away from my review of the hotel.

The amenities, the staff, excellent dining options.

Stayed in December 2024

Nothing

Fantastic the garden and the spa

Stayed in September 2024

Not central

Everything ! excellent service, what a luxury hotel should be. Top notch staff , always ready to assist with a smile.

Stayed in September 2024

The service of the staff is second to none. It is comparable to the St. Regis.

Stayed in August 2024

I am still waiting for them to offer me some sort of permanent residency. The place is earthly paradise. The Engadine is a gem, and the hotel complements it perfectly.

Everything.

Stayed in June 2024

Breakfast is magnificent! Live piano music, delicious variety of foods, choice of vast buffet or menu items.

Stayed in March 2024

A bit far from the center

Luxury

Stayed in August 2023

Unfortunately, the new/young employees in the breakfast are not at a level I would have expected. However, the management was very reactive and corrected the inconveniences immediately.

The SPA was the highlight for me and my teenagers. Especially the sauna and pool have been used daily. That's definitely a reason to come back again. Best Concierge service I ever experienced!

Stayed in August 2023

Excellent service, extremely helpful staff, great Italian restaurant

Stayed in August 2023

There was nothing that I didn't like.

I recently had the pleasure of staying at Grand Hotel des Bains Kempinski, and I cannot praise it enough! From the moment I walked through the doors, I knew I was in for something special. Every aspect of my stay was simply flawless, and I wholeheartedly rate this hotel a perfect 10 out of 10. It is definitely not the average price hotel and one would not expect so, staying in higher class hotels like Kempinksi. But in this particular hotel, every euro spent by the visitor is more than worth it The staff went above and beyond to make me feel welcomed and valued. Their warm smiles and attentive service made me feel like a VIP throughout my entire stay. They were quick to assist with any request, and their genuine care for guests was evident in every interaction. The room was immaculately clean, and the attention to detail was impeccable. The comfortable bed ensured a restful night's sleep, and the breathtaking views from the window added an extra touch of magic to my stay. The hotel's location couldn't have been better.Additionally, the peaceful atmosphere surrounding the hotel allowed me to unwind after a day of sightseeing. The entire ambiance of the hotel exuded luxury and sophistication. From the elegantly designed common areas to the carefully curated art and decor, every detail contributed to the hotel's overall splendor. The seamless check-in and check-out process was yet another testament to the hotel's efficiency and dedication to guest satisfaction. In conclusion, my stay was truly exceptional. I would highly recommend this hotel to anyone seeking a memorable and indulgent experience. I can confidently say that I will be returning to Kempinski on my future visits to St.Moritz. A perfect 10, without a doubt!

Stayed in July 2023

Nothing

We loved staying at the Kempinski. The spaciousness , welcoming staff, cleanliness , fantastic concierge , wonderful housekeeping, great breakfast and beautiful building made our stay there beautiful . Even the tiny details provided for our 15 month baby were adorable . Will definitely stay there again.

Stayed in July 2023

The spa is FANTASTIC.

Stayed in July 2023