Reviews of Hotel Jakob 3 stars
Hauptplatz 11, 8640 Rapperswil-Jona, Switzerland
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in May 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewEverything really. Great location, staff. Room was spacious and clean. Restaurant superb!!
Nil
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewExtra early breakfast on the day of the Sri Chinmoy marathon swim on 3.8.25 was a great and very appreciated surprise. Thanks a lot for this to the whole team!
Church bells in the night.
Dear Laura We are delighted that you enjoyed the early breakfast on the day of the Sri Chinmoy Marathon Swim. We do our best to ensure that our guests have a pleasant start to the day, even on special occasions, so our team is all the more pleased to receive your kind words! The central location of our hotel right in the old town – with the church right next door – naturally creates a very special atmosphere. We are very sorry if the nightly chimes disturbed your sleep. Hope to see you next year again The Jakob Team
Dear Laura We are delighted that you enjoyed the early breakfast on the day of the Sri Chinmoy Marathon Swim. We do our best to ensure that our guests have a pleasant start to the day, even on special occasions, so our team is all the more … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewDear Linda We are pleased to hear that you enjoyed your stay at Hotel Jakob and that the staff were very friendly. Positive feedback like yours motivates us a lot. The Jakob - Team
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewSmall, but pleasant room. Bathroom almost as big as the bedroom! The staff showed the right amount of unobtrusive friendliness
I know my wife would not have liked the obscured class in the bathroom. She still has the feeling of being exposed!
Dear Morgan Thank you very much for your feedback. We are delighted that you enjoyed your stay with us. We renovated the bathrooms in January and the modern touches have been well received everywhere. Our staff are very pleased that you felt you were in good hands with us. The Jakob Team
Dear Morgan Thank you very much for your feedback. We are delighted that you enjoyed your stay with us. We renovated the bathrooms in January and the modern touches have been well received everywhere. Our staff are very pleased that you … Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewI stayed in a single room which was small but perfectly adequate for a one night stay. The breakfast was included in the price and really quite good - with lots of choice and good quality. The staff were very friendly and allowed me to leave my luggage till lunch time so that I could take a trip out of town to Bauma to travel on the Zurich Oberland steam train. The hotel is right in the centre of the old town and only a short walk from the station.
The room rate was higher than equivalent hotels I had stayed in in other Swiss towns.
Dear Tony We remember you very well, you told us about your trip on the steam train. It's amazing that you traveled so far to experience it here in Switzerland. Thank you very much for your kind, detailed words. It gives other guests a good insight about our hotel and it's great to hear that you enjoyed your stay with us. All the best from the Jakob Team
Dear Tony We remember you very well, you told us about your trip on the steam train. It's amazing that you traveled so far to experience it here in Switzerland. Thank you very much for your kind, detailed words. It gives other guests a… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewLocation was excellent Staff was wonderful
Our bedroom had a slant making it difficult to sleep
Hello Patricia Thank you very much for your feedback! We are very pleased that you found the location of the hotel and our staff wonderful. However, we regret that the slope in the bedroom made it difficult for you to sleep. We take your comment seriously and will look into how we can further improve the comfort in the rooms. We hope to be able to welcome you again! The Team from Hotel Jakob
Hello Patricia Thank you very much for your feedback! We are very pleased that you found the location of the hotel and our staff wonderful. However, we regret that the slope in the bedroom made it difficult for you to sleep. We take your c… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe location is perfect, the room is clean.
Stairs are deep (hopefully there is an elevator).
Dear Gautier Thank you so much for your positive feedback, we are happy to hear that you enjoyed your stay with us. In fact, our 500-year-old house has a lift so that all rooms can be reached easily. Best wishes from Rapperswil The Jakob Team
Dear Gautier Thank you so much for your positive feedback, we are happy to hear that you enjoyed your stay with us. In fact, our 500-year-old house has a lift so that all rooms can be reached easily. Best wishes from Rapperswil The Jakob T… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewDear Alex Thank you very much for your feedback. We are happy that you enjoyed your stay with us in Rapperswil so much. The Hotel Jakob Team
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewLocation to station and village sights. Staff friendly and helpful. Breakfast options and dinner options good. Room clean and roomy for what I needed
NA
Dear Janet Thank you so much for your message. We are happy to hear that you enjoyed your stay with us and travelling in Switzerland so much. We wish you all the best and we are happy to count you to our guests. The Team from Hotel Jakob
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in March 2025
Verified reviewLocation was great. Food tasty in the restaurant. Excellent breakfast. Great staff. Family run and friendly.
Dear Rachel Thank you so much for taking your time to write this review. We are very happy to hear, that you enjoyed your stay with us. Kind regards from Rapperswil Hotel Jakob & Team
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewVery friendly and helpful stuff. Decent breakfast with amazing croissants. Room was very clean and comfortable.
Bear in mind that there’s a city clock with a bell ringing every 15 min. If you are a sensitive sleeper, it’s gonna be hard
Dear Viktor Thank you for your kind message on Booking and thank you for choosing the Hotel Jakob. Nestled in the historic old town, with a view of the castle, the hotel captivates with its special charm. We are aware that due to its location in the centre of the old town, you can hear the church bells from some of the rooms. Your team from the Jakob
Dear Viktor Thank you for your kind message on Booking and thank you for choosing the Hotel Jakob. Nestled in the historic old town, with a view of the castle, the hotel captivates with its special charm. We are aware that due to its locat… Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewThe hotel is very well situated and, despite being very central, the room was quiet (no street noise or any other for that matter). The bed was comfortable. Breakfast was good, a decent selection. The coffee was excellent for hotel breakfast standards, much appreciated.
Given that the room was not huge and that we had a separate bathroom, the cost of the room was on the high side. But I guess this can be attributed to the location and the fact that everything else was fine.
Dear Lawrence Thank you very much for your positive feedback. The hotel is located in the centre of the old town and is very quiet. We are very pleased to hear that you enjoyed the coffee and the breakfast so much. The two rooms we have with shared bathroom outside the room are often very welcome for families or sharing with friends. The Jakob - Team
Dear Lawrence Thank you very much for your positive feedback. The hotel is located in the centre of the old town and is very quiet. We are very pleased to hear that you enjoyed the coffee and the breakfast so much. The two rooms we have w… Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewThe opposite bell tower kept on going at night and kept us awake.
Good day Manuela Thank you for your reservation at the Hotel Jakob, located directly in the historic old town of Rapperswil. Traditionally in Switzerland, the church bell, in our case that of the castle church, also rings at night. We are very sorry that you did not have a good night's sleep as a result. We can offer Earplugs if needed at reception. The team from Hotel Jakob
Good day Manuela Thank you for your reservation at the Hotel Jakob, located directly in the historic old town of Rapperswil. Traditionally in Switzerland, the church bell, in our case that of the castle church, also rings at night. We are… Show more
Reviewed: 15 January 2025 · Stayed in December 2024
Verified reviewReviewed: 15 January 2025 · Stayed in October 2024
Verified reviewThe location is fantastic, right in the center of the old town square, walking distance to the train station, lake and small shops. Big rooms!
Dear Stefanie Thank you very much for your positive feedback. We are happy to hear that you enjoyed your stay with us in Rapperswil. The Hotel Jakob Team
Reviewed: 1 January 2025 · Stayed in November 2024
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewEverything was excellent. We will prefer this hotel again. Thanks for the wonderful hospitality 😊❤️
Dear Polin Thank you very much for your kind message. We are very happy to hear, that you enjoyed your stay with us so much and will come back again. Kind regards from Rapperswil The Hotel Jakob Team