Opiniones del Ibis Lugano Paradiso 3 estrellas

Estimado Jonathan, Agradecemos sus comentarios positivos sobre la ubicación y el desayuno. Lamentamos los inconvenientes con las alfombras y la falta de toallas y vasos. Su experiencia es importante para nosotros y tomaremos en cuenta sus observaciones. Atentamente, Equipo de Recepción

Estimado Jonathan, Agradecemos sus comentarios positivos sobre la ubicación y el desayuno. Lamentamos los inconvenientes con las alfombras y la falta de toallas y vasos. Su experiencia es importante para nosotros y tomaremos en cuenta sus … Mostrar más

Estimada Miriam, Agradecemos sinceramente sus comentarios positivos sobre la limpieza y comodidad de nuestro hotel. Tomamos nota de su percepción sobre el precio y consideraremos su opinión para seguir mejorando nuestros servicios. Atentamente, El equipo de recepción

Estimada Miriam, Agradecemos sinceramente sus comentarios positivos sobre la limpieza y comodidad de nuestro hotel. Tomamos nota de su percepción sobre el precio y consideraremos su opinión para seguir mejorando nuestros servicios. Atenta… Mostrar más

Muchas gracias por su comentario. Nos alegra saber que su estancia fue perfecta y que disfrutó de la comodidad de la cama y de la tranquilidad de la zona. También agradecemos que haya destacado las cafeterías cercanas. Lamentamos que el paseo principal del centro le pareciera un poco lejano, aunque nos complace que, en general, haya tenido una buena experiencia. Esperamos poder darle la bienvenida nuevamente en su próxima visita a Lugano. Saludos cordiales,

Muchas gracias por su comentario. Nos alegra saber que su estancia fue perfecta y que disfrutó de la comodidad de la cama y de la tranquilidad de la zona. También agradecemos que haya destacado las cafeterías cercanas. Lamentamos que el pa… Mostrar más

Dear Christian, Thank you for your positive review. We appreciate your feedback regarding the comfortable room and spacious parking. We will address the issue you mentioned in the bathroom promptly. We hope to welcome you back soon! Giorgia, Ibis team

Dear Christian, Thank you for your positive review. We appreciate your feedback regarding the comfortable room and spacious parking. We will address the issue you mentioned in the bathroom promptly. We hope to welcome you back soon! Giorg… Mostrar más

Dear David, Thank you for highlighting our great location, proximity to the lake, and parking facilities. We appreciate your feedback regarding the pricing, and we will take it into consideration. Your input is valuable to us. Giorgia, Ibis Team

Dear David, Thank you for highlighting our great location, proximity to the lake, and parking facilities. We appreciate your feedback regarding the pricing, and we will take it into consideration. Your input is valuable to us. Giorgia, I… Mostrar más

Dear Belkys, Thank you for sharing your experience. We are delighted to hear that you could rest and relax peacefully at our hotel. Your feedback on the quiet location is truly appreciated. We look forward to welcoming you again soon. Ileana Front Office Manager

Dear Belkys, Thank you for sharing your experience. We are delighted to hear that you could rest and relax peacefully at our hotel. Your feedback on the quiet location is truly appreciated. We look forward to welcoming you again soon. Ile… Mostrar más

Dear Victor Thank you for taking the time to share your impressions! I am very sorry for your experience, but it is thanks to comments like yours that we can understand how and what to improve. We work intensely to guarantee the best possible experience for our guests, but evidently this time things didn't go right. If you give us the opportunity to regain your trust, I guarantee that we will do our best to offer you the quality and service already appreciated by so many of our guests.

Dear Victor Thank you for taking the time to share your impressions! I am very sorry for your experience, but it is thanks to comments like yours that we can understand how and what to improve. We work intensely to guarantee the best possib… Mostrar más

Dear Ortiz, thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Lugano. We are looking forward to see you again in our Hotel. Giorgia, Hotel Ibis Lugano Paradiso

Dear Ortiz, thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Lugano. We are looking forward to see you again in our Hotel. Giorgi… Mostrar más

Dear Alejandro, Thank you for taking the time to tell us about your experience at the ibis Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ileana Front Office Team

Dear Alejandro, Thank you for taking the time to tell us about your experience at the ibis Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we st… Mostrar más

Dear Daniela, thank you for choosing Ibis and for sharing your experience at our hotel on booking We are very happy to hear that you had a wonderful stay at our property and that you appreciated our central location. We look forward to hosting you again! Ibis Family- Danusia.S

Dear Daniela, thank you for choosing Ibis and for sharing your experience at our hotel on booking We are very happy to hear that you had a wonderful stay at our property and that you appreciated our central location. We look forward to ho… Mostrar más