Reviews of Hotel St. Gervais 1 stars
Rue des Corps-Saints 20, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe location is central
Shared bathroom on the floor Strangers sleeping in the hallway!! Feeling somewhat unsafe
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewA nice little room, that was clean and spacious for one person (I had a single room). It came with a free public transport card which was a huge bonus.
Nothing
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe location is truly the only thing to like
The accommodation was shocking. There is no toilet or shower in the room, you have to share with the rest of the rooms on the floor. There was toilet paper constantly on the floor of the bathroom and in the hall. The smell was shocking. Myself and my daughter were booked in for 3 night, we left after 2
Dear Guest, Thank your comments and please note that you reserved the room with sharing bathroom, it was your reservation. It was mentionned in your confirmation that the rooms were with sharing shower. Please note that every day, we clean the toilet and shower. Sometimes customers don't respect that its another customer than use the same W.C. You never mentionned to us the problem, we can propose you a rooms with private shower and .WC We have only 3 rooms per floor, that sharing the shower but in every single floor we have showers. Best regards. HOTEL ST GERVAIS
Dear Guest, Thank your comments and please note that you reserved the room with sharing bathroom, it was your reservation. It was mentionned in your confirmation that the rooms were with sharing shower. Please note that every day, we clean… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewThe hotel is near to the train station and the supermarket. The staff are helpful.
The room and bed are not comfortable. The toilet is smelly.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGreat location and easy self check-in
Cleanliness of the room and the shared bathroom
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewCentral location Comfortable bed Friendly staff
I knew it was a communal bathroom however needed a refresh / deep clean. Very dated.
Reviewed: 24 July 2025 · Stayed in May 2025
Verified reviewGood location and room big enough.
Old appliances.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewAlready explained all the things in google maps reviews
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewA simple and basic hotel in a good location. The rooms are clean and the lift is a lifesaver, especially with luggage.
There's no air conditioning — which can be a bit uncomfortable in the heat.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation was excellent, moments from the Cornavin bus and train station.
No air conditioning, at the price we paid, feels unreasonable. The check-in desk also closed at 4, which felt very early - there were no employees available after this point.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThe Location
The lift is very tight and small
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewVery convenient to Geneva train station and close to #10 bus stop from GVA. Excellent communication from the staff, so we settled in quickly after long flights. Very clean!
Rather small room, but adequate. Electric fan helped with no a/c
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe location of the hotel is excellent, it's within walking distance to many of the city's sights, and there is a tram and bus stop close by. The room was a bit small but serviceable, having a sink in the room is quite helpful when the main bathroom is shared. The attendant at the reception desk was very nice and gave us some good recommendations on where to eat breakfast.
The whole hotel felt quite dingier than the pictures would portray. The hallways also smelled of tobacco, which did not contribute to the feel of the place. The cleanliness of the shared bathroom left quite a lot to be desired; there was toilet paper on the floor, the air extractor was covered in dust(not sure if it was even working), and overall, I could not in any way describe the bathroom as clean. The room was also way too hot and stuffy; there was no air conditioning in the room, but there was a small fan that we kept running the whole time to make being in the room somewhat bearable.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified review