Reviews of Hotel Europa Guest House 2 stars
Hannigstrasse 41, 3906 Saas-Fee, Switzerland

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Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in February 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewLocation and nice clean room.
Mattresses were old and had a hollow in the center. The guy at the reception when we arrived, and the waitress at breakfast were friendly and helpful. The reception fellow in the morning was barely answering questions and certainly not a great example of Swiss hospitality...
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 December 2024 · Stayed in November 2024
Verified reviewGood location, well organized transport from/to the parking, convenient ski room, good choice for breakfast. Friendly staff (with one exception)
Big contrast in friendliness of the morning receptionist with respect to all the other staff (evening receptionist and drivers).
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewGreat price, amazing spa.
Reviewed: 8 April 2024 · Stayed in April 2024
Verified reviewBreakfast ok, no croissant, no much fruits, no vegetables like tomato
Reviewed: 28 February 2024 · Stayed in February 2024
Verified reviewReviewed: 18 February 2024 · Stayed in February 2024
Verified reviewComfort and breakfast
Rather expensive
Reviewed: 10 January 2024 · Stayed in January 2024
Verified reviewReviewed: 31 December 2023 · Stayed in December 2023
Verified reviewVery clean apartment with a fantastic breakfast. Great location in Saas-fee, the staff were also very helpful. Spa was super.
The bed pillows could be better, very flat even with 2.
Reviewed: 27 November 2023 · Stayed in November 2023
Verified reviewExceeded our expectations on every account. Hotel Europa offers many perks worthy of a 4 or 5*, at a vey reasonable price. The spa is fabulous, there is a beautiful restaurant, and there even is a free taxi service to go around town. The staff was friendly and attentive too. Highly recommended.
Nothing!!
Reviewed: 20 May 2023 · Stayed in April 2023
Verified reviewReviewed: 3 April 2023 · Stayed in April 2023
Verified reviewvery friendly staff. The day lifts were all shut it was good to have a good Spa. We all enjoyed breakfast and dinner at the restaurant.
Bed wasn't comfortable.
Reviewed: 30 March 2023 · Stayed in March 2023
Verified reviewThe family room set up was great. The kids room has a sliding door and it’s own bathroom for privacy. There was no fridge but we put our beverages on the porch so no issue. They had a nice breakfast and the spa was lovely (except the hot tub wasn’t very hot but that seems to be a Swiss thing). The ski storage room near the lifts was a nice perk. We brought our border collies and the dog fee was very reasonable and they had plenty of room.
To get to our room from the main hotel we had to walk through and unfinished basement. Not a big deal though and there were multiple entrances to our building anyway. I wish they ran a shuttle more frequently to the lift but it was a short enough walk.
Reviewed: 13 March 2023 · Stayed in March 2023
Verified reviewEverything was perfect except for the bed. Breakfast was good and the staff very friendly and helpful.
The bed mattresses were a little dated, sunken in the middle.
Reviewed: 13 March 2023 · Stayed in March 2023
Verified reviewReviewed: 28 February 2023 · Stayed in February 2023
Verified reviewGreat breakfast. Great spa. Kids were allowed to use the spa. We had a family room, with two bedrooms and two bathrooms, and a balcony. We enjoyed our stay very much. The ski lifts are not very close, but the ski equipment can be left in the lockers closer to the slopes.
Reviewed: 22 January 2023 · Stayed in January 2023
Verified reviewexcellent
everything
Reviewed: 7 January 2023 · Stayed in December 2022
Verified reviewshuttle service spa and pools good breakfast easy access to everything
Reviewed: 2 January 2023 · Stayed in January 2023
Verified reviewspa taxi local ski emplacement
Reviewed: 29 December 2022 · Stayed in December 2022
Verified reviewGreat staff. Nice and modern rooms. Very clean and quiet. Wonderful breakfast. Nice spa area. Good shuttle service from/to parking and ski room close to the slopes.
Not directly at the ski slopes but good shuttle service snd ski room.