Reviews of Hotel De la Paix 3 stars
Museggstrasse 2, 6000 Luzern, Switzerland

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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location us short walk to the city center and train station
Dear Karen Thank you very much for you wonderful review. We are delighted to see that you had a fantastic stay with us. It was a pleasure to have you as our guest and hopefully see you soon again. Warm regards Your Hotel De La Paix Team
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice little balcony
Room was in the small side
Dear Rowe Thank you for your feedback and review. We are happy to see that you had a good stay here with us. Hopefully see you soon again. Warm regards Your Hotel De La Paix Team
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe location was excellent right within the Alstadt. Everything was walking distance. The rooms were very quite The breafast was decent for our requirement
Dear Sunil Thank you very much for your fantastic review. We are delighted to see that you had an amazing stay with us. We truly hope to see you soon again in our property. Warm regards Your Hotel De La Paix Team
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation
Breakfast buffet was not great
Dear Julie Thank you for your feedback and review. We are sorry to see that your stay did not meet your expectations. We apologise if our continental breakfast buffet was not up to your expectations. We wishing you all the best. Warm regards Your Hotel De La Paix Team
Dear Julie Thank you for your feedback and review. We are sorry to see that your stay did not meet your expectations. We apologise if our continental breakfast buffet was not up to your expectations. We wishing you all the best. Warm regar… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewCentral location
Dear Gary Thank you for your feedback and review. We are happy to see that you had a great stay here with us. Hopefully see you soon again! Warm regards Your Hotel De La Paix Team
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewNothing
No air-conditioning. The room can't be dark at night as the windows have no curtains (they were about 5 meters up). No mini bar, no chiller, no working desk. Parking at the supermarket.
Reviewed: 24 August 2025 · Stayed in May 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewIt a good breakfast
Not much to choose from and in another hotel
Dear James Thank you for your honest review. We are happy to see that your overall stay with us was good. It was a pleasure to have you as our guest and hopefully see you soon again. Warm regards Your Hotel De La Paix Team
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewCentral hotel with parking in a mall close by. Walking distance to most attractions and lots of restaurants and Coop close by.
Dear Su-Mari Thank you very much for your feedback. We are delighted to read that you had a great stay here with us. We wishing you all the best and hopefully see you soon again. Warm regards Your Hotel De La Paix Team
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation was good and staff were helpful and nice. Good shower.
Room very small. Could not open bathroom door all the way or the room window on other side of bed.
Dear Stephen, Thank you for your honest feedback and we apologise the that our hotel did not meet your expactations. Hopefully you could enjoy your stay here in Lucerne and we are looking forward to welcoming you soon again. Best regards Your De La Paix Team Daniel
Dear Stephen, Thank you for your honest feedback and we apologise the that our hotel did not meet your expactations. Hopefully you could enjoy your stay here in Lucerne and we are looking forward to welcoming you soon again. Best regards Yo… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff was amazing. Location is excellent - in the old city and close to the train station
It should be noted that this hotel is not air conditioned. It was in the 80's during the day and quite uncomfortable until it cooled down at night.
Dear Keith, Thank you for your honest feedback. We apologize for the hot weather conditions at the moment here in Lucerne and we hope to welcome you in another season :) Best regards your De La paix Team Daniel
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation
No A/C
Dear David Thank you for your review and feedback. We are delighted to read that you had a good stay with us. We wishing you all the best and hopefully see you soon again. Warm regards Your Hotel De La Paix Team
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGood breakfast, bed was good.
Noisy room at the front. Room wasn’t a bit small.
Dear Johan Thank you for your feedback and review. We are happy to see that your overall stay with us was good. We truly hope to see you soon again. Warm regards Your Hotel De La Paix Team
Reviewed: 10 August 2025 · Stayed in July 2025
Verified review