Reviews of Hotel Beaulac 4 stars
Esplanade Leopold Robert 2, 2000 Neuchâtel, Switzerland
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location, view to the marina, cozy and well equipped rooms
Modest food assortment for breakfast
Dear guest, We appreciate your positive feedback about our location, views and well-equipped rooms. We also note your comment about our breakfast assortment. We strive to provide a variety of choices and we will consider your feedback as we continuously seek to enhance our offerings. Thank you for staying with us at Hôtel Beaulac and we hope to welcome you back in the future. Kind regards, Hôtel Beaulac Team
Dear guest, We appreciate your positive feedback about our location, views and well-equipped rooms. We also note your comment about our breakfast assortment. We strive to provide a variety of choices and we will consider your feedback as w… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewLocation , value for money
Dear guest, We are delighted to hear that you found our location convenient and our rates reasonable. Your positive feedback is greatly appreciated. We look forward to welcoming you back to Hôtel Beaulac in the future. Kind regards, Hôtel Beaulac Team
Dear guest, We are delighted to hear that you found our location convenient and our rates reasonable. Your positive feedback is greatly appreciated. We look forward to welcoming you back to Hôtel Beaulac in the future. Kind regards, Hôtel… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLarge comfortable room for our family of 4.
No parking available, but we found street parking so it worked out. They forgot to make up the couch bed for my kids but did bring linens quickly and it wasn’t a problem.
Dear guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found the room comfortable for your family. We do apologize for any inconvenience regarding the parking and the couch bed, and appreciate your understanding. We hope for the opportunity to serve you again in the future. Kind regards, Hôtel Beaulac Team
Dear guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found the room comfortable for your family. We do apologize for any inconvenience regarding the parking and the couch bed, and appreciate you… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewWe were visiting Switzerland for our 40th wedding anniversary so I had requested a room with a bed overlooking the lake. We were given exactly the room I had requested/hoped for and it had a wonderful view and balcony - although the large television did obscur this view from one side of the bed, which was rather a shame. The bed was extremely comfortable and the room immaculately clean. It was great to have a separate shower and WC - with basin and mirror - as this meant I could get ready while my husband took his shower and he didn't have to wait for me to finish in the bathroom. The Reception staff were excellent - friendly and polite. Most of the restaurant/bar staff were great, but we did have an issue with being 'forgotten' after ordering on the roof terrace. I realise that it was busy and so we wouldn't have minded if the server hadn't tried to cover up with some excuse rather than just owning up and aplogising. It was obvious that this was the case, as I not only saw him hastily enter our order after I'd queried it, but he then had to come and tell us that they'd run out of what I'd ordered. He hurriedly made me an alternative, rather than the bar staff doing so, which I had to drink very quickly as we'd gone up to the bar for an aperitif before our anniversary dinner in the restaurant. This didn't really start our special evening off in the best way, but a lovely meal overlooking the lake soon got our celebration back on track. Neuchâtel was a delightful place to visit with the hotel being situated right next to the Musée des Beaux-Arts which we really enjoyed. The benefit of the tourist card giving free public transport (including a 90 minute boat trip on the lake and the funicular) as well as entrance to museums and some attractions is a definite bonus so make sure to register for this and get the app.
It wasn't clear whether hotel residents were able to go up to the rooftop bar, with priority over outside visitors, and there didn't seem to be any way to pre-book which we hadn't realised.
Dear guest, Thank you for taking the time to write a detailed review of your stay at Hôtel Beaulac. We appreciate your kind words about our location, the comfort and cleanliness of your room, and our friendly reception staff. We are glad that you enjoyed your anniversary dinner and the delightful area of Neuchâtel. We regret to hear about the issues you encountered at our rooftop bar. We apologize for any inconvenience caused and we are grateful for your understanding. We also acknowledge your feedback on the clarity of the booking process for the rooftop bar. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to Hôtel Beaulac and provide you with an even better experience. Kind regards, Hôtel Beaulac Team
Dear guest, Thank you for taking the time to write a detailed review of your stay at Hôtel Beaulac. We appreciate your kind words about our location, the comfort and cleanliness of your room, and our friendly reception staff. We are glad t… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewEverything
Dear guest, We are thrilled to hear that you enjoyed everything about your stay at Hôtel Beaulac. Thank you for your positive feedback. We look forward to welcoming you back in the future. Kind regards, Hôtel Beaulac Team
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewcomfortable beds silence
n.a.
Dear guest, We are glad to hear that you found our beds comfortable and the environment peaceful. Providing a serene and relaxing stay is one of our top priorities at Hôtel Beaulac. Your positive feedback motivates us to continue enhancing our services to meet your expectations. We hope to have the opportunity to welcome you back to Hôtel Beaulac in the future. Kind regards, Hôtel Beaulac Team
Dear guest, We are glad to hear that you found our beds comfortable and the environment peaceful. Providing a serene and relaxing stay is one of our top priorities at Hôtel Beaulac. Your positive feedback motivates us to continue enhancing… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewIt was a great place to stay and the location was perfect for Neuchâtel. It was easy to get to and from the train station too. The rooms were ultra clean and the breakfast buffet was incredible.
It definitely has the feel of a big corporate hotel. The price is high.
Dear guest, We are pleased to hear that you enjoyed our location, cleanliness, and breakfast buffet. Your feedback is important to us and we appreciate your thoughts on our atmosphere and pricing. Thank you for choosing Hôtel Beaulac and we hope to have the pleasure of welcoming you back in the future. Kind regards, Hôtel Beaulac Team
Dear guest, We are pleased to hear that you enjoyed our location, cleanliness, and breakfast buffet. Your feedback is important to us and we appreciate your thoughts on our atmosphere and pricing. Thank you for choosing Hôtel Beaulac and w… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewIt was a wonderful stay! Ana was a first person that I met in the hotel. She likes a gentle breeze to set me so comfortable although the room was not ready! With her arrangement that my room was so wonderful! Only problem was I didn’t arrange myself to stay more! Definitely I will return to this hotel! It makes me so fantastic felling and my mind is so soft! Goodbye my nice hotel! Goodbye my nice city! Goodbye Ana! Definitely I will return to stay in my room and see you Ana!
Nothing!
Dear guest, Thank you for sharing your wonderful experience at Hôtel Beaulac. We are delighted to hear how Ana made your stay comfortable and memorable. Your kind words and intention to return are greatly appreciated. We look forward to welcoming you back and offering you another fantastic stay. Kind regards, Hôtel Beaulac Team
Dear guest, Thank you for sharing your wonderful experience at Hôtel Beaulac. We are delighted to hear how Ana made your stay comfortable and memorable. Your kind words and intention to return are greatly appreciated. We look forward to we… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewloved it all.
Dear guest, We are thrilled to hear that you loved your stay at Hôtel Beaulac. Your positive feedback is greatly appreciated and serves as a great motivator for our team. We look forward to welcoming you back in the future. Kind regards, Hôtel Beaulac Team
Dear guest, We are thrilled to hear that you loved your stay at Hôtel Beaulac. Your positive feedback is greatly appreciated and serves as a great motivator for our team. We look forward to welcoming you back in the future. Kind regards, … Show more
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewHotel Beaulac is a typical large city hotel in a good, central location on the lakes edge. Our lake view room was well sized, clean and thankfully air conditioned because it was very hot during our stay. Although we had a lake facing room the view of the lake was obstructed unless we stood right next to the window due to a concrete facade which was about a metre away from the actual building. Our first floor room also had a "view" of a flat sheet metal roof which was very unattractive so would suggest asking for a room on one of the higher floors. Hotel parking is limited but there is a public car park very close by. If you are arriving by train you will need to take a taxi as the station is too far from the hotel if you have luggage. The staff were friendly, the breakfast was plentiful and more than adequate. We did not use any of the other facilities except for a drink at the the rooftop bar which had a lovely view of the lake in the evening.
The bathroom are very small (poor design) but worked for our short stay
Dear guest, Thank you for taking the time to share your detailed feedback. We are glad to hear that you enjoyed your stay at Hôtel Beaulac, found our location convenient and our staff friendly. It is pleasing to note that you appreciated our breakfast offerings and the view from our rooftop bar. We acknowledge your comments regarding the room view and the bathroom design. We appreciate your understanding and will take your feedback into consideration. We look forward to potentially welcoming you back to Hôtel Beaulac in the future. Kind regards, Hôtel Beaulac Team
Dear guest, Thank you for taking the time to share your detailed feedback. We are glad to hear that you enjoyed your stay at Hôtel Beaulac, found our location convenient and our staff friendly. It is pleasing to note that you appreciated o… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewHigh level
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewModern, beautifully furnished, very centrally located next to a marina and close by old town. Just excellent!
I liked everything
Dear guest, Thank you for your positive review of Hôtel Beaulac. We're delighted to know that you appreciated our modern furnishing, central location, and proximity to the marina and old town. Your satisfaction is our greatest reward. We look forward to welcoming you back in the future. Kind regards, Hôtel Beaulac Team
Dear guest, Thank you for your positive review of Hôtel Beaulac. We're delighted to know that you appreciated our modern furnishing, central location, and proximity to the marina and old town. Your satisfaction is our greatest reward. We l… Show more