Modest food assortment for breakfast

Great location, view to the marina, cozy and well equipped rooms

Stayed in August 2025

Location , value for money

Stayed in July 2025

It wasn't clear whether hotel residents were able to go up to the rooftop bar, with priority over outside visitors, and there didn't seem to be any way to pre-book which we hadn't realised.

We were visiting Switzerland for our 40th wedding anniversary so I had requested a room with a bed overlooking the lake. We were given exactly the room I had requested/hoped for and it had a wonderful view and balcony - although the large television did obscur this view from one side of the bed, which was rather a shame. The bed was extremely comfortable and the room immaculately clean. It was great to have a separate shower and WC - with basin and mirror - as this meant I could get ready while my husband took his shower and he didn't have to wait for me to finish in the bathroom. The Reception staff were excellent - friendly and polite. Most of the restaurant/bar staff were great, but we did have an issue with being 'forgotten' after ordering on the roof terrace. I realise that it was busy and so we wouldn't have minded if the server hadn't tried to cover up with some excuse rather than just owning up and aplogising. It was obvious that this was the case, as I not only saw him hastily enter our order after I'd queried it, but he then had to come and tell us that they'd run out of what I'd ordered. He hurriedly made me an alternative, rather than the bar staff doing so, which I had to drink very quickly as we'd gone up to the bar for an aperitif before our anniversary dinner in the restaurant. This didn't really start our special evening off in the best way, but a lovely meal overlooking the lake soon got our celebration back on track. Neuchâtel was a delightful place to visit with the hotel being situated right next to the Musée des Beaux-Arts which we really enjoyed. The benefit of the tourist card giving free public transport (including a 90 minute boat trip on the lake and the funicular) as well as entrance to museums and some attractions is a definite bonus so make sure to register for this and get the app.

Stayed in July 2025

n.a.

comfortable beds silence

Stayed in July 2025

It definitely has the feel of a big corporate hotel. The price is high.

It was a great place to stay and the location was perfect for Neuchâtel. It was easy to get to and from the train station too. The rooms were ultra clean and the breakfast buffet was incredible.

Stayed in June 2025

Nothing!

It was a wonderful stay! Ana was a first person that I met in the hotel. She likes a gentle breeze to set me so comfortable although the room was not ready! With her arrangement that my room was so wonderful! Only problem was I didn’t arrange myself to stay more! Definitely I will return to this hotel! It makes me so fantastic felling and my mind is so soft! Goodbye my nice hotel! Goodbye my nice city! Goodbye Ana! Definitely I will return to stay in my room and see you Ana!

Stayed in July 2025

loved it all.

Stayed in June 2025

High level

Stayed in June 2025

I liked everything

Modern, beautifully furnished, very centrally located next to a marina and close by old town. Just excellent!

Stayed in July 2025

Nothing

Modern and everything is beautifully furnished

Stayed in July 2025

Location and facilities

Stayed in June 2025

The only thing I can think of is it would be nice if the hotel had its own car park, but this is a minor criticism. The nearby car park is €1 per hour at the time of writing, but free on Sundays. Do look out for the dropped kerb if you’re driving in front of the hotel!

We had a beautifully well appointed room on the second floor overlooking the lake and looking towards the High Alps and the Jungfrau. The marina is adjacent the hotel so you can sit having lunch as we did while watching the comings and goings of the various yachts and boats. The rooftop terrace is well shaded from the sun and has a range of cocktails and snacks on offer. The art museum is right opposite the hotel and it’s an easy walk to other attractions. Car parking is easy and convenient. I must mention the staff who were all unfailingly pleasant, helpful, polite and obliging. They made us feel incredibly welcome. I hope to return for longer next time!

Stayed in June 2025

Dining in the Lake View Restaurant was very disappointing. 4/10 at a push. Service was good but food preparation was just awful, tasteless and uninteresting

Hotel is lovely and in a great location. We were right next to the Street food Festival, an added bonus

Stayed in June 2025

everything was great, no dislikes

A very comfortable and pleasant stay from start to finish. Love the location on the lake front by the harbour, staff were professional but friendly and the breakfast was exceptional.

Stayed in May 2025

In the roof bar the manager was very rude - he asked his colleague to focus on clean-up, instead of coming to serve us... while I waved at them.

Amazing location, fantastic view at the lake, also over the mountains. Gorgious rooftop bar! Very nice service at the reception desk.

Stayed in April 2025

Bed was too soft, terrace was slightly dirty with bird droppings

Location and the service. Room on ground floor was great. Rooftop bar is super, with great drinks card.

Stayed in June 2025

The restaurant was booked on a Saturday night, so do get reservations.

Wonderful location with a welcoming staff and pleasant atmosphere. A good breakfast to start the day with, and the sites to visit at the doorstep.

Stayed in May 2025

The fact that I was advised not to open the widows because if the potential presence of mosquitoes. I wish they had mosquito screens on the windows

The hotel is strategically located facing the Neuchatel lake, giving the rooms an amazing view over the lake all the way across. It is 5 minutes walk from the centre and one minute to the quay, where at nights there are many bars, restaurants and is lively with locals and tourists.

Stayed in May 2025

Very good location in a few minutes walk from the old town. Excellent breakfast with view at the lake.

Stayed in April 2025

View out cross the lake was amazing; room was comfortable; location is fantastic.

Stayed in March 2025

Everything. The views on the lake were amazing.

Stayed in January 2025

There just for one night. However really appreciated the location comfort, view.

Stayed in January 2025

That I had to leave

Great location, super friendly and helpful check in. Room was clean, very comfortable, and promised Lake View was fabulous. Good range of breakfast

Stayed in October 2024

A external heated swimming pool with inside lounge area to relax which also could be used in the winter would be a great feature and would complement the hotel and it's theme all about water.

Smart, modern, casual hotel, stylish interior and rooms. The check in was smooth and friendly. The rooftop bar trendy with great view of the town an lake.

Stayed in October 2024