The breakfast selection could be wider, including some fish. The room is not equipped with air conditioning, which may be inconvenient in hot weather.

In my case, the experience exceeded my expectations, as I had booked a single room, but ended up staying in a double room. Overall, everything was of high quality.

Stayed in August 2025

A bit old fashion, but it’s very well maintain, so I can not really take it as disadvantage.

All works! Stuff is helpful and friendly. They proposed me event discount for City Parking, which works fine! Very good breakfast!

Stayed in August 2025

Room was a bit hot at night with only presence of a fan.

Great location, clean and large bathroom, good service at the reception.

Stayed in August 2025

Rooms and in particular bathrooms have no ventilation other than windows in the main room on to a sometimes noisy street. No air conditioning.

Location and breakfast were good. The hotel has access to an excellent secure bicycle storage room nearby (2 minutes walk) which includes charging for e-bikes.

Stayed in July 2025

It would be fantastic if there was air-conditioning. I do realise that this just isn't possible everywhere. In this room, the fan was the best functioning one I've seen, so that's good.

The staff were wonderful. The sheets were so soft. The coffee maker was great, as was the shower. The location, right in the heart of Neuchâtel is perfect. A short walk and you are at the lake - perfect for a refreshing swim. Merci.

Stayed in June 2025

Location, close to the center of town, and train station

Stayed in June 2025

The keychains are a bit bulky to carry around, and I am not sure that it is the safest thing to indicate both hotel name and room number on them, since it might invite abuse by a finder, if the key should get lost.

Simple, but fully functional, very nice, and spacious room that even had a little terrace. Very nice and polite staff. And to add to this, the hotel is in the perfect location, being so incredibly close to the Jeunes Rives lakefront park. The hotel thus offers incredible value for money, and I think, I will make this my preferred hotel for any future stays in Neuchâtel.

Stayed in May 2025

Could hear noise from street and other rooms (I have light sleep)

Staff, location, cleanliness, size of room (large)

Stayed in April 2025

It was freezing cold during the night, and there is no extra covert in the room

Stayed in February 2025

The pillows were bad, big but providing no support. The breakfast was ok but the coffee was very bad — luckily there was an espresso machine in the room. The ventilation also wasn’t great, so got stuffy over night.

Great location, friendly and helpful staff, spacious room.

Stayed in February 2025

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Super spacious room, all very clean, quiet but central location, wonderful breakfast. Staff was friendly and helpful.

Stayed in November 2024

Lounge consisted of a very small seating area at reception.

We really liked the central location of this hotel. Friendly staff. Large comfortable room at the back (therefore quiet), with a small balcony. Breakfast seemed expensive, but was excellent.

Stayed in September 2024

Not much.

The initial welcome by the staff was very thorough. Although there was no parking at the hotel itself the large car park at the end of the street was available and only 10 Swiss francs for the two days. The room was a very good size and well equipped. The hotel was convenient for the town centre and the train station. The cost was on the high side, breakfast being another 16 sfr pppn. The bar/restaurant next door B'art was really good but either get there before 7pm or book.

Stayed in October 2024

Only thing missing is Air Conditioning…a must in the summer

Excellent price and quality for breakfast, great service and customer attention

Stayed in July 2024

It was a bit too warm in the room.

It was conveniently located near the city center, and well connected to HB and other buses. It offered a guest ticket that allowed for many free activities (including the travel to and from).

Stayed in August 2024

The bath was dangerous getting in and out of if short.

The location. Was very clean and modern

Stayed in May 2024

Fairly long walk to city centre.

Beautiful apartment. Quiet, comfortable and very well equipped.

Stayed in July 2024

My room was under the roof. Appreciated the presence of a portable air conditioner, but window had to remain open with significant noise coming from the street.

Rooms are clean and well furnished. I appreciated the Nespresso coffee machine and overall the good level of the room. The staff is very friendly and open to help. The hotel is in a strategic position, close to city centre of Neuchatel.

Stayed in June 2024

Breakfast was too expensive for what was offered. Quite noisy. I could hear everything outside my room and also noise on the street.

Convenient location. Walking distance to the center of town. Large room and clean. Easy parking nearby for chf10/day.

Stayed in May 2024

Clean spacious room and bathroom and very good value for money compared to many places in Switzerland. Staff were friendly and helpful.

Stayed in June 2024

When we came into the room there was a noisy dehumidifier/aircon running (which had a large tube sticking out of the window.) This was room 607. At night when we returned to the room, it was late. So, we decided to turn it off as it was too noisy we couldn't sleep. However the wind kept moving the sealant (around the tube) and despite using the earplugs provided, it was very noisy.

The bathroom in the attic room 607 was amazing. The staff were really kind and helpful. The room was nice and clean too. Great location, close to the Lake, the boats, a short walk to the Funicular (+ therefore the train station) and the town. Nice and quiet too.

Stayed in June 2024

Quiet location within easy reach of the railway station (via the funicular). Spacious rooms. Well chosen art on the walls.

Stayed in June 2024

There were people driving cars very fast late at night and it made a lot of noise, but that is not the fault of the hotel.

The room was a good size and very clean. There could have been a little bit more choice at breakfast.

Stayed in May 2024

could have been some creme for the coffee I the room.

Friendly desk staff, clean, good bed (not soft ), decent breakfast.

Stayed in April 2024