Falkensteinerstrasse 1, 4710 Balsthal, Switzerland
#3 of 6 hotels in Balsthal
Guests' ChoiceBased on 133 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
8.9
Facilities
8.5
Staff
9.1
Value for money
8.4
Free WiFi
7.9
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End of dialog contentReviewed: 15 August 2025
Murat
Turkey"The breakfast was quite insufficient compared to the room and other facilities of the hotel."
The hotel is very clean and comfortable.
Stayed in August 2025
Reviewed: 12 August 2025
Anna
GermanyGreat hotel, beautiful interior, polite and friendly staff. Beds and pillows are very comfortable, spacious rooms, private free parking, good internet and great croissants for breakfast!
Stayed in August 2025
Reviewed: 11 August 2025
Stephen
LuxembourgHuge parking, great for motorcycle. In the centre of the little town, their restaurant was great. All the staff were really friendly & welcoming. Room not huge but fine for an overnight. Would stay here again if needed.
Stayed in August 2025
Reviewed: 20 July 2025
Nathalie
SwitzerlandNothing
Very central. Lovely rooms and very comfortable. The restaurant was good too.
Stayed in July 2025
Reviewed: 19 July 2025
Jr
SwitzerlandThe breakfast room can be a bit crowded and hectic. I also remember the breakfast being somewhat better other times when we stayed.
Newly renovated, old town house charm. Excellent location in the center of the old town. We love the restaurant. Even when we don’t stay the night here, we always stop by the restaurant when we’re hiking or bicycling through the area.
Stayed in July 2025
Reviewed: 16 June 2025
Simon
United KingdomVery basic room no air conditioning, we arrived when the temperature was about 30°C. The room had been shut up all day so I was very hot inside there was no air-conditioning so we had to sleep with the window open all night but during the night the room still never cool down. beds uncomfortable
The hotel was in a good location in a nice village. Good breakfast
Stayed in June 2025
Reviewed: 27 May 2025
Alexander
AustriaVery nice and helpful staff at the reception.
Stayed in May 2025
Reviewed: 7 May 2025
Lisa
United StatesThere was nothing we didn't like.
Simple yet modern and clean hotel room with river view. Very comfortable bed. Good breakfast and coffee. There is a good restaurant in the hotel. Staff was attentive and friendly. It was a great stay and we will come back.
Stayed in May 2025
Reviewed: 25 February 2025
Davide
ItalyA bit cold
Breakfast and room
Stayed in December 2024
Reviewed: 2 December 2024
Juan
SwitzerlandAmazing confortable hotel
Stayed in October 2024
Reviewed: 25 November 2024
Geert
NetherlandsNA
All was okay.
Stayed in November 2024
Reviewed: 13 November 2024
Michael
DenmarkBreakfast very poor, we arrived 7.30 (half hour after opening) only one half tomato back in the heat box, scrambled egg was cold and the bacon was burned. Staff don’t checked anything, busy talking internal and not very kind.
Location was fine, room very clean and comfortable, staff in reception was kind and professional. Free parking is s big advantage.
Stayed in November 2024
Reviewed: 7 November 2024
Nathalie
SwitzerlandBreakfast was always understaffed, and the waitresses were extremely rude every single morning, also at dinner the staff were extremely unfriendly.
The only thing I liked about the hotel was the guy working at the reception.
Stayed in October 2024
Reviewed: 26 September 2024
John
United KingdomOur room seemed very tired, although good. Might do with updating
The location and meals were good. staff were very friendly despite being very busy
Stayed in August 2024
Reviewed: 25 August 2024
Chang
TaiwanEverything is perfect. Nothing to complain about.
Balsthal is a peaceful and beautiful small town, perfect for spending a wonderful day. You can hike to the castle and enjoy a panoramic view of the town from the top. The Hotel Balsthal is situated just in the heart to the town. Helpful staff, cozy room, nice breakfast buffet.
Stayed in August 2024
Reviewed: 15 August 2024
Mariza
NetherlandsLovely big family room
Stayed in August 2024
Reviewed: 7 August 2024
Marie-l
IsraelNo mini bar / fridge in the room
Very nice hotel, newly renovated, friendly staff
Stayed in July 2024
Reviewed: 25 July 2024
Margarida
SpainBreakfast can be improved
Room size and decoration, clean, location
Stayed in July 2024
Reviewed: 15 July 2024
Paul
NetherlandsYes the food at the restaurant was quite expensive but this is Switserland
- Great staff - Great breakfast - Great location passing through Switzerland
Stayed in July 2024
Reviewed: 4 July 2024
Sruthanach
United KingdomMiddle of the road three star hotel with pleasant combined restaurant/cafe/bar serving pleasant food. Simple but nicely-appointed room with comfortable bed, ideal for a stopover on the Jura Crest Trail.
Stayed in July 2024
Reviewed: 26 June 2024
Pablo
SwitzerlandThe rooms leading to the street get a bit of traffic early in the weekday morning. Buy with the window closed it should be fine.
Exceeded my expectations. The room was newly renovated, the bathroom was huge, with high end touches and great design. Spacious and confortable
Stayed in June 2024
Reviewed: 23 June 2024
Vanessa
SwitzerlandStaff slightly disorganized (room only made up for 1 person despite having booked for 2, dinner reservation not shared by reception with restaurant staff). Winter bedding in June, made it too hot to sleep
Good value for money (booked via Booking.com with free room upgrade, also free parking and breakfast included). Historic building in central location, Holzweg reachable by foot.
Stayed in June 2024
Reviewed: 20 June 2024
Gillian
United KingdomN/A
Welcoming, friendly, helpful staff. Comfortable, large, well appointed room with great shower. Location perfect for us, plenty of parking with public transport and two supermarkets nearby. Excellent breakfast with a really good choices on offer. We have stayed here several times and look forward to our next visit.
Stayed in May 2024
Reviewed: 10 June 2024
Dimitri
SwitzerlandAmazing people welcoming us, they were fully ready to host us with our bikes and all the mud we brought : water hose for cleaning, a proper area to store the bikes for the night, stacked newspapers to help us dry our shoes and clothes. The heating was accessible inside the room to help dry everything faster. Great experience, thank you!!
Stayed in June 2024
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