Nice view, easy access and good transport link even at mountain top

Stayed in August 2025

Wonderful friendly staff, good food great location

Stayed in August 2025

Great breakfast and food in the restaurant, very nice staff, great view of the sunset over the lake

Stayed in August 2025

Fantastic view in a nice and quiet location, ideal for walks and hikes in the mountains. Friendly staff and excellent food.

Stayed in July 2025

The staff were excellent, especially the young man who was in charge of breakfast.Everyone was efficient, attentive and friendly. Thank you!

Stayed in August 2025

The stay in the hotel was a wonderful experience - refreshing, welcoming, all very good. Because of a traffic jam, the owner also brought us in his own car to town and saved our day - Already today, we are looking forward to going back to Le CouCou,,,,,, THANK YOU for the experience!

Stayed in July 2025

It would have been nice to see the local train schedule in advance of arrival so we could have planned our day better, but everything worked out and I would choose this location again in a heartbeat.

WOW! The view over Montreux was absolutely breath taking. The location away from the city but with an easy train ride down the mountain into Montreux made this a very special place. The restaurant was outstanding. Many local favorites were on the menu and the staff were excellent.

Stayed in July 2025

Everything’s perfect !!!

Stayed in July 2025

Mattress

Matresses should be replaced. They could be harder.

Stayed in July 2025

We love the Coucou Hotel - our 3rd visit. Fabulous staff, knock-out view over Lac Léman/Geneva, peaceful, excellent buffet breakfast until 10.30. Delicious dinner. Funicular railway down to Montreux and up to mountain top - spectacular and useful. Car useful for late night returns from the Jazz Festival on week days when the last train back is at 23.30, otherwise it's a taxi! :-)

Stayed in July 2025

The views, friendly staff and spacious grounds

Really cute bnb style hotel. I had the room with shared bathrooms which worked well. The hotel has a beautiful view, fantastic yard for lounging, lovely dining area and very friendly staff. It took 30 minutes with the scenic train to get to the hotel so allow yourself some time. The views you have will make the whole trip worthwhile!! Breakfast was included. Many hikes can begin from this location. Highly recommend this hotel!

Stayed in July 2025

The prize is high but that's how it is in Switzerland which is an expensive country

Very nice staff and good breakfast. Ticket for the local transport included in the prize.

Stayed in July 2025

nothing

Very relaxing. Clean. Friendly staff.

Stayed in June 2025

Needed more pillows, ones on bed not enough and very flat No upright shower, had to use handheld for showering Noisy in evenings and can hear others walking up and down staircase and in other rooms

Location Parking Excellent food in the evenings

Stayed in June 2025

Parts of the hotel were scuffed and our room was not serviced on our first night (of a two night stay). Apparently the “please service my room” card has to be left outside the door, servicing the room is not the default. However, there was no card in our room to hang! Resolved when we returned in the evening by asking for two fresh towels, but this required the maitre d’ to leave the restaurant and sort it out - which he did do in a friendly way, with an apology for the inconvenience. So resolution was good, but initial issue frustrating.

The location of Le Coucou is great, albeit one has to travel down to Montreux by train (or car) to access anything. The views are wonderful, and the immediate area is very quiet. The restaurant was very good, with a good selection of food, including “Swiss specialities”.

Stayed in June 2025

amazing view from the room and surroundings. very friendly staff and good food.

Stayed in June 2025

Carpet in the bedroom

The view, the staff, the food, the location

Stayed in June 2025

There was nothing we didn’t like but feel the rooms could maybe be updated to go with the professionalism of the hotel and staff. The rooms were exactly as expected so we were not in anyway disappointed and would stay again in a heartbeat

The location, view, ambiance and atmosphere

Stayed in May 2025

Staff were great, the food was great and the views were better than anything I've ever seen. Even the journey up was stunning

Stayed in May 2025

Highly recommended, we will be staying there again.

Above expectation. We booked 3 rooms, 2 with ensuite and one with shared bathroom. The view over Lake Leman from the restaurant terrace is magical, specially at sunset. All the staffs were super helpful and friendly. Both dinner and breakfast were exceptional. A big 10/10 experience !

Stayed in May 2025

Firstly, during dinner, my partner ordered a chicken dish which unfortunately was served undercooked. Initially, the waiter offered a deduction from the bill, but the item still appeared on the final invoice. Moreover, no alternative meal or other form of compensation was offered, leaving my partner without a proper dinner while I was served mine. This was disappointing and not what one would expect from a restaurant of this caliber. Secondly, the staff appeared consistently overwhelmed. As hotel guests, we experienced significant delays with check-in, check-out, and even basic inquiries, as restaurant service was clearly prioritized over front desk assistance. Lastly, we were not informed at check-in that the Riviera Pass was included in our stay and allowed for free public transport. We only discovered this via a note at the reception desk during check-out—by which time we had already paid unnecessarily for train tickets. We appreciate the efforts of the staff under what seems to be a high-pressure environment, but we believe these areas could benefit from improvement to ensure a more seamless and satisfying guest experience.

Location and the view

Stayed in May 2025

Room facilities can be improved

The food and service

Stayed in May 2025

Dusche auf dem Gang

Cosy

Stayed in May 2025

The shared bathroom, because there are (too) many rooms using only one bathroom. However there are also rooms available with integrated bathroom (unfortunately not available during our stay)

Amazing Restaurant & View!! Also the employees are really friendly, we'd definitely stay there again

Stayed in April 2025