In common with other hotels in Switzerland, no aircon and summer heat were not a great combination. Given elevation of Lucerne we particularly struggled with the overnight heat, even given the fans. Dined one evening, and meal was ok. However the soup for starter was quite bland and expected a little more.

Superb location and charming courtyard. Hotel full of character. Great breakfast

Stayed in August 2025

Bath towels could have been a bigger The room had a portable AC which is good if you need it …it was a little loud though

Location was near 2 bus stops and a short walk to the old section of town Breakfast was included and it was perfect for us- eggs, bacon, home made bread ( that was amazing), yogurt, fruit, cheeses, juices and the BEST coffee!! We also ate dinner there 2 nights - our pastas and risotto were very good as well as the desserts! Dining area over looked the cute court yard with large windows- eating out is an option but it was coolish when we were there so we didn’t eat out there . Offered free water bottles Staff was very helpful with bus and train info and advising us on our trip up to Pilatus Mountain and Gutsch Castle . They Also helped with bringing our luggage up to and down from our room- as there were many steps! Very lovely place to stay if you like quaint smaller boutique hotels !!

Stayed in August 2025

Nothing

Comfortable beds, very clean, staff very attentive for our requests, they even took care of our car parking (for additional pay). The location is a winner - close to almost everything especially the boardwalk. Suitable for Sabbath observers

Stayed in August 2025

Hotel is well maintained with friendly staff, location is convenient with a bus stop right in front of the hotel. Complimentary breakfast was very nice to have. No A/C but our room had many fans

Stayed in July 2025

A bit pricey and can use some upgrades.

It had the essentials which was okay. Now the pillows were hard and not comfy. We asked for a king or queen but got two twin beds together instead. The AC was mobile and the shower had water running on the bathroom floor, the wifi signal was weak but we managed. It worked for the time we were there. Breakfast was descent as well and the staff was nice. Not sure how relevant this information might be for your stay but I hope you find this useful.

Stayed in August 2025

Nothing important to mention here. Almost everything was just perfect. .. Maybe only the temperature inside the room, due to the high temperature outside and the fact the mobile AC unit was not the perfect way to fight with... But, wasn't so hard to manage!... So, ...big thanks and hugs to the staff. I would come back in this hotel, any single occasion I will have.

It is a very-very good variant to visit Lucerne, for a short or a long stay. Very good position, very good facilities, nice personal, good breakfast, perfect cleanliness. Very good restaurant, with a very nice garden and an ... more than interesting menu. So, in a nut shell formulation: best value for the price!...

Stayed in August 2025

Hotel with comfortable rooms, centrally located, very convenient for getting around on foot or taking the bus (free for tourists staying overnight in the city). The garden, where breakfast and other meals are served, is also very pleasant. The paid garage is convenient, as parking and pick-up are handled by the hotel staff. The entire staff was very welcoming and courteous. An excellent stay, highly recommended and worth repeating.

Stayed in August 2025

No AC, nowhere to charge phones, on a busy road and bells ring on the hour from 5am

Location and staff

Stayed in August 2025

Nothing

Terrific location. In a vibrant and beautiful part of Lucerne. Close to the heart of Lucerne and the lake. Also close to the train station. Lots to do nearby. The hotel is also lovely. While it doesn’t have air conditioning, you can ask for a portable air conditioner. I messaged asking for one before I arrived and they had it set up and running in our room. It worked great. Nice breakfast buffet too. They even had washcloths, shampoo and conditioner, lotion, etc!

Stayed in August 2025

Staff were very helpful and the rooms were bigger than we expected. Enjoyed the location, was just perfect for our needs. Would def stay there again!! We had dinner there one night and food was delicious.

Stayed in August 2025

Nothing

Absolutely loved our stay in this hotel

Stayed in July 2025

Excellent Breakfast Staff were extremely serviceminded

Stayed in July 2025

Very loud & shaking from traffic, Shower was odd. No AC in most rooms. Small tvs.

Customer service was outstanding and location was so very good!

Stayed in July 2025

Location, friendly staff, design

Stayed in July 2025

Non — no elevator

This beautifully designed hotel blends classic exterior charm with a sleek, modern interior. The stylish upgrade creates a perfect balance of elegance and contemporary comfort. The breakfast was excellent, adding to the overall great experience.

Stayed in July 2025

Old building with lots of history, but the inside is renovated with taste and to a comfortable standard. Nice outside area to enjoy excellent breakfast.

Stayed in July 2025

Staff, room and location and good value

Stayed in July 2025

Very very noisy

The location , the room , the breakfast in a garden

Stayed in July 2025

Being an old building, the floor levels were inconsistent. This would be a challenge with someone with mobility issues. Other than that, it is hard to find anything else that would have had a negative impact on our stay.

This hotel was exceptionally friendly and the staff went out of their way to make us feel valued. You didn’t to ask for assistance because they anticipated your needs before you could ask. Kathrin was outstanding as she served breakfast and quickly knew what you might ask for. The reception staff also were efficient and attentive.

Stayed in July 2025

During the summer, the room was very warm and stuffy as there was no air conditioning. The portable AC device was fine for temporarily cooling down the room, but too noisy to leave on for sleeping. The windows can't be left open either, as there is a lot of street noise coming in along with church bells from across the street.

The room was nice and the hotel is in a very comfortable location. The breakfast buffet has a good selection. The staff was friendly and helpful.

Stayed in July 2025

Nothing

Everything

Stayed in July 2025

Excellent accommodations. Very comfortable. Nice location, about 12 minute walk from the train station, 10 minutes from the famous Chapel Bridge and the surrounding views. Great breakfast.

Stayed in July 2025

Breakfast was phenomenal. Location was prime. Friendly atmosphere and they let us store our luggage after our visit until that evening when we departed. Cute rooms.

Stayed in July 2025

Very small shower and portable aircon was very loud and bulky in a small room

Breakfast was good and staff was exceptional

Stayed in July 2025