Opiniones del Hotel Hirschen 3 estrellas

Dear Guest, we are sorry that we could not meet at all your expectations and regret that you have not told us anything during your 3 days stay. Before booking, anyone can see in the description that we do not have air conditioning – the listed building is not permitted to have this – nor do we have safes in the rooms. We have guests from all over the world and speak a variety of languages; all our employees speak at least three languages. But with such a small team, we can't always have someone on hand who speaks Spanish. We are disappointed that you have given our employees such a poor rating as a result. If guests are travelling with luggage so heavy that they cannot carry it up the stairs themselves, we are always happy to help. However, we do need them to let us know of course.

Dear Guest, we are sorry that we could not meet at all your expectations and regret that you have not told us anything during your 3 days stay. Before booking, anyone can see in the description that we do not have air conditioning – the lis… Mostrar más

Dear Guest, We thank you for your visit and your review. We regret that we could not meet your expectations. When you would have let us know that you are not happy with your room we would have find a different room for you which may did not have this nice view but which was more spacious and located on the shadier side. We take great care not to waste any food. Once most of the guests have had breakfast, we don't fill up the plates completely. However, there should always be enough of all the dishes available. If this was not the case for you, we apologise. We will check this internally that this will not happen again. You should always seek dialogue with employees if you are dissatisfied. Every hotel is happy to receive tips on where it can improve to ensure guest satisfaction. This will help to make your stay and that of future guests more pleasant

Dear Guest, We thank you for your visit and your review. We regret that we could not meet your expectations. When you would have let us know that you are not happy with your room we would have find a different room for you which may did no… Mostrar más

Dear Guest, we thank you for your visit and your review. We regret that the exterior appearance did not meet your expectations. Our wooden door is several hundred years old and is not unkempt, but is a listed building so we are not able to change anything. We are sorry that you have not been aware that you have booked in one of the oldest Hotels in Zurich. Providing our guests with a pleasant stay is our daily goal and our friendliness and personal service are usually highly emphasised. We are very sorry that you had a contrary experience and will discuss this with the relevant front office staff.

Dear Guest, we thank you for your visit and your review. We regret that the exterior appearance did not meet your expectations. Our wooden door is several hundred years old and is not unkempt, but is a listed building so we are not able to … Mostrar más

Dear Guest, we thank you for your visit and regret that we could not meet your expectations. We are very sorry that you have not been aware that in a historic building which is several hundred years old you have to expect smaller rooms. The category you have chosen is called "double room with small double bed", we have other room catgories with larger or two beds.

Dear Guest, we thank you for your visit and regret that we could not meet your expectations. We are very sorry that you have not been aware that in a historic building which is several hundred years old you have to expect smaller rooms. The… Mostrar más