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Reviews of Haus City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Saastalstrasse 372 , 3906 Saas-Grund, Switzerland

#59 of 60 hotels in Saas-Grund

Guests' Choice

Review Score

Based on 14 apartment reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.3

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    8.2

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 14

  • Reviewed: February 16, 2025

    7.0
    Great place for weekend ski get away
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    That dogs are not allowed

    Great location. Value for money. Renovated apartment, clean & comfortable

    Stayed in February 2025

  • Reviewed: January 20, 2025

    9.0
    great location for skiing in saas fee or saas grund. close to bus station.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 2 nights

    We were not allowed to take skis in, but there was no alternative to that. There was no dishwasher detergent or tablet to run the dishwasher. We had to buy one from the supermarket.

    The location was good; it was very close to the supermarket and bus station. support was good too. we called them to ask something in the afternoon and they answered. we also received guest cards to have discounts in the city. the apartment was clean and comfy. it had a coffee machine, raclette, electric kettle, and cooking utilities. a dish washer and dining table and cooking utilities make it easy to cook and eat in the place.

    Stayed in January 2025

  • Reviewed: August 2, 2024

    9.0
    a nice small apartment in Saas-Grund
    • Leisure trip
    • Group
    • Studio with Mountain View
    • Stayed 5 nights

    1. There was no microwave even though it was mentioned in the description on booking.com. 2. I had to open the window to keep the air fresh and temperature reasonable -- because the apartment faces the street it becomes a bit noisy because of the traffic after 7am. Also, the church's bell tower is literally 10m away -- so one doesn't need an alarm clock. 3. The bed wasn't too comfortable -- a bit too soft. And, very typically for Swiss properties, the pillows are just tiny.

    A very convenient location very close to the bus stop and a supermarket (Coop). Decent size of the apartment and an outside "balcony" (even thought it's accessible from the street). And of course, the "Saastal" card that is included with the stay and gives free access to buses and cable cars should never be underrated. Additional bonus -- a Nespresso coffee machine. Saas-Grund is a bit quieter compared to Saas-Fee (not too many restaurants / activities) but the local bus can bring you to Saas-Fee in just 10min.

    Stayed in August 2024

  • Reviewed: July 29, 2024

    7.0
    Great facilities, no noise isolation.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Not directly host's fault but really loud neighbors. Noise isolation in the building is non existant. Bring earplugs just in case. Also not directly host's fault: the email of the Saastal guest card (for discount at cable cars) is case sensitive, while it is not case sensitive for the Host's online check in site. This means I got a confirmation for the check-in but never got the guest cards. Eventually the host sent them but it was too late. Also, the guest cards should have been printed on the table, they were not.

    Well equipped, clean, parking included.

    Stayed in July 2024

  • Reviewed: July 9, 2024

    9.0
    Combinience.
    • Leisure trip
    • Solo traveler
    • Apartment - Ground Floor
    • Stayed 7 nights

    Nithing.

    Near the bus stop.

    Stayed in June 2024

  • Reviewed: July 7, 2024

    8.0
    It was nice, lovely and short stay with free travel passes including Cable Cars.
    • Leisure trip
    • Couple
    • Studio with Mountain View
    • Stayed 2 nights

    The apartment lacked basic amenities like hand soap, shampoo and body wash. Even in the kitchen, there was only salt available with no kitchen paper towels or oil, etc. And when asked, they told us that it is not a hotel but a rented apartment where they will not supply basic things. Even we were asked to buy an orange bin bag and replace it with the used one. It wasn't cleared that what do we have to do with the used garbage bag but somehow, we were able to reach to one of their employees and was told to drop the bag in the apartment itself.

    It was a cozy apartment and the location was good. The parking was opposite to the apartment and there were 2 supermarkets close-by. Bus stop was next door.

    Stayed in June 2024

  • Reviewed: March 30, 2025

    10
    Nice time
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice property, i had the top room all was quite. There is a church next door but there was no noise when we were there

    Stayed in March 2025

  • Reviewed: February 8, 2024

    3.0
    Never again
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no key when we arrived. We had to call the janitor who then sent somebody to bring the key. The owner had promised us some guest cards for the local public transport that were supposed to be sent by email. Since we did not receive them, I tried to contact the owner, but the office is closed as of 2pm on Friday until Monday morning. Complaints via messenger were ignored until the second evening, then two cards were sent, one in the name of another unrelated guest. The flat is bare of anything that would make it slightly cosy. No soap was provided for the bathroom. The wardrobe fell apart when trying to pull out any of the drawers. The kitchen spatula and pasta ladle still had traces from the previous guest‘s meal on and the frying pan was so dented, it could have served as a wok. Guests are requested to bring their trash to the recycling station, otherwise a fine might apply, but no information is provided where to find the recycling station. One of the bed side lamps was without bulb. The socket for a razor is in the bedroom. The wiring in the kitchen consisted of a cobbled together wiring solution using a multiplug of questionable safety. The ski room is a little unlocked shack next to the house providing no security at all. The door to the apartment was a flimsy unsealed door that did nothing to stop sound or smell from the hallway. The emergency exit plan on the door seemed not to match the actual floor plan.

    It is close to the bus stop, two supermarkets and a few restaurants. Has floor heating.

    Stayed in February 2024

  • Reviewed: October 5, 2023

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Studio with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Really noisy, one bed was half broken, old furniture and equipment , it smelled mould and the walls were painted on top on some areas.

    Stayed in October 2023

  • Reviewed: April 29, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Apartment with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: January 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: April 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

Showing 1 - 14

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