Zum Steg 3, 3920 Zermatt, Switzerland
#71 of 494 hotels in Zermatt
Guests' ChoiceBased on 61 apartment reviews
9.4Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.4
Staff
9.3
Value for money
8.8
Free Wifi
9.0
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Showing 1 - 25
Reviewed: July 4, 2025
Douglas
United StatesNothing to dislike
Judith was outstanding. While our unit wasn’t cleaned by 5pm, she pivoted and got us a very suitable alternative in the same building. Was very clean, well appointed. Great location and outstanding view
Stayed in June 2025
Reviewed: May 21, 2025
Wai
SingaporeLimited Toiletries – Some guests expected more bathroom amenities (like shampoo or soap)
Amazing Matterhorn Views – love the view from the balcony. Great Location – Close to the town center, shops, restaurants, and lifts, yet quiet. Clean and Comfortable – Spacious, spotless apartments with cozy living areas. Family Friendly – Board games for kids, baby gates, and a homey feel. Fantastic Host – Judith, the host, is friendly, helpful, and quick to respond.
Stayed in May 2025
Reviewed: April 21, 2025
David
United KingdomEverything went very smoothly despite being snowed in for a couple of days which obviously nobody can control.
Excellent location, you can walk to the Sunnega lift (with boots on), with Gornergrat and Matterhorn being a simple bus ride with stops close to the apartment. Shops and central station as well as restaurants etc. are also an easy walk. Judith was an excellent host, we were snowed in for a couple of days and Judith kept us informed of any transport updates and provided great advice on making our transfer easier. The apartment has a proper 3 bedrooms, no cupboards acting as bedrooms here.
Stayed in April 2025
Reviewed: February 26, 2025
Irina
United KingdomConvenient location, spacious and clean apartment, well equipped kitchen, friendly owner. Thank you Judith.
Stayed in February 2025
Reviewed: February 24, 2025
Nicole
AustraliaCutlery and glassware was limited in the kitchen. Washing machine was in basement. I would prefer my own in the apartment. 2nd bathroom was narrow.
View of Matterhown from main bedroom & living area was special. Location was excellent. Close to centre of town, bus, train, supermarket, shops, restaurants. Judith was a great host who answered all of my queries/questions promptly and was eager to make our stay special.
Stayed in January 2025
Reviewed: December 16, 2024
Cathryn
AustraliaIt was a wonderful apartment for a family of 5. The view of the Matterhorn was incredible. The apartment was spotless, comfortable, warm, close to everything and easy to find. Definitely book this one! ❤️
Stayed in December 2024
Reviewed: November 4, 2024
Chee
SingaporeWe are required to remove all bedsheets, pillow covers etc before checking out. This is my first such experience as I have been to quite a number of countries without having to do that.
Can easily reach by foot. Mainly road surfaces so no problem with luggage. Fantastic view of the Matterhorn at the main balcony. Able to take some awesome photos of the Matterhorn here. My wife loved it.
Stayed in October 2024
Reviewed: October 3, 2024
Kah
Malaysiano toiletries provided like shower gel, shampoo .
proximity to transport hub, which leads to major attractions.
Stayed in October 2024
Reviewed: July 29, 2024
Marzena
United Statesnothing!
This is a gorgeous apartment with a great location for whatever you plan to do in Zermatt and Judith is an amazing host! She went out of her way to make our stay comfortable and memorable. I really recommend this place if you are traveling to the beautiful Zermatt!
Stayed in June 2024
Reviewed: July 20, 2024
Keli
United StatesSlightly loud with windows open.
Great location!
Stayed in July 2024
Reviewed: July 8, 2024
Amy
United StatesThe apartment was large and very well appointed. Very convenient location. Our host Judith was easy to reach and very helpful for any questions about Zermatt or the property. We loved our stay.
Stayed in July 2024
Reviewed: June 16, 2024
Derek
United StatesI thought the washing machine was supposed to be in the apartment, not in a laundry room on the bottom level. Glad there was still access, just a minor inconvenience.
Great location and view. The home provided plenty of room and comfort for our family of four.
Stayed in June 2024
Reviewed: May 22, 2024
Bc
United StatesSomewhat involved check-out procedure. Got some judgmental remarks from the janitor who cleans the stairwell and common spaces.
Generally pretty great. Great kitchen and bathrooms. Wonderful view of the Matterhorn.
Stayed in May 2024
Reviewed: May 22, 2024
Jovlow
SingaporeInsufficient trash bags for the number of days stay No mention if pay washer and dryer in the listing
The location Staying in the OST unit provides a view of Matterhorn and beauty sunrise lit view
Stayed in May 2024
Reviewed: May 4, 2024
Elizabeth
AustraliaWould have liked a few of the essentials in the kitchen and bathroom . Renovations downstairs started early
Good location, well equipped, comfortable and clean . Excellent feedback from host who made us very welcome and went out of her way to fix a few issues
Stayed in May 2024
Reviewed: April 14, 2024
Meiske
IndonesiaNothing :)
Everything was perfect!!
Stayed in April 2024
Reviewed: December 16, 2023
Shiling
SingaporeLayout was a little confusing.
Fantastic location. It's a home away from home.
Stayed in December 2023
Reviewed: December 7, 2023
Mihaela
RomaniaEverything is exactly like in the photos. We enjoyed and we were sad we had to leave so early the appartment.
Stayed in December 2023
Reviewed: October 20, 2023
Serene
SingaporeInitially a little confused over the unit number and key, and the floor apartment was located. Needed to bring trash outside the building.
Apartment is well decorated and cosy. Kitchen well equipped. Good view of Matterhorn from the balcony. Owner Judith was very prompt in answering messages. Convenient location, walking distance to main street and Migros supermarket, yet away from the noise.
Stayed in October 2023
Reviewed: October 14, 2023
Lim
SingaporeNothing.
Everything was better than expected.
Stayed in October 2023
Reviewed: October 6, 2023
Matthew
AustraliaGreat apartment layout and finish. Great bathrooms and ensuite. Great location close to the train and with an amazing view over the Matterhorn
Stayed in October 2023
Reviewed: September 22, 2023
Andrew
United KingdomNothing
Fantastic apartment in a great location. Amazing views of the Matterhorn. Great facilities. Booking was very friendly and efficient.
Stayed in September 2023
Reviewed: September 20, 2023
Janene
AustraliaThere is nothing to not like…. Simply superb
Absolutely everything was outstanding! From the moment we arrived, it felt like home. Incredible decor, superb facilities in the whole apartment. The location was perfect!
Stayed in September 2023
Reviewed: August 9, 2023
I-yun
NetherlandsModern, clean, close proximity to everything, amazing view of the Matterhorn, well equipped with everything.
Stayed in August 2023
Showing 1 - 25
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