Reviews of Haus Allegra 4 stars
Haltenstrasse 9, 3906 Saas-Fee, Switzerland
Loading
Guests also reviewed these properties:
Palmanova, Italy
Bangkok, Thailand
Parres de Llanes, Spain
Kuta, Indonesia
Berlin, Germany
Ravello, Italy
Omiš, Croatia
Shkodër, Albania
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe kitchen was well equipped and the lounge/dining area spacious and light, if the net curtains were drawn back. The location was convenient/central though see point below re noise.
The bath/shower/toilet all poor and in need of a refit. Bath fittings rusty and not clean. Toilet tiny, with a bizarre arrangement of two doors, one into bedroom and one to lounge. Party below in village square played very loud music until 2am on the Saturday night. Balcony only gets morning sun, not afternoon or evening. Lounge floor tiles badly cracked in many places. Toilet floor tiles had odd holes in them. Towels were grey and thin, only 1 large bath towel provided along with a smaller one for the second person. No heated towel rail to dry damp towels on a wet day. The washing machine is not in the apartment but on the ground floor, shared with other apartments. Not all of the photos are representative of the current appearance of the property eg the sinks in the bathroom are different. We were very disappointed and have no idea how the apartment merits a 'superb' score on booking.com, the one we left behind in Zermatt was just so much better every way. There were a lot of hidden costs compared with the advertised price, cleaning fee, service fee and guest tax on top, adds 20%. All apartments need cleaning, that should be part of the standard fee and this was not as clean as it should have been with grime along the floor/skirting board line, as well as the bath fittings.
Dear Carter, Thank you for taking the time to share such detailed feedback about your stay. We're very sorry to hear that the apartment did not meet your expectations. Your comments regarding cleanliness, the bathroom fittings, floor condition, and general maintenance are taken seriously and will be reviewed with our team. We also appreciate your input about the photos, towel quality, and the additional fees – we understand how this can affect the overall impression and will work on making our listings clearer. It’s unfortunate that your experience was not as positive as it should have been, and we truly regret the disappointment caused. Nevertheless, your honest feedback is valuable and will help us improve. Best regards Haus Allegra
Dear Carter, Thank you for taking the time to share such detailed feedback about your stay. We're very sorry to hear that the apartment did not meet your expectations. Your comments regarding cleanliness, the bathroom fittings, floor c… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewEverything! Location, facilities, clean and comfortable. The view!
Thank you, Anya, for your wonderful review! We’re thrilled to hear your stay was magical and that you enjoyed our location, facilities, and the stunning view. Your kind words mean so much to our team. We’re delighted everything met your expectations and made your experience special. We can’t wait to welcome you back for another unforgettable stay Haus Allegra
Thank you, Anya, for your wonderful review! We’re thrilled to hear your stay was magical and that you enjoyed our location, facilities, and the stunning view. Your kind words mean so much to our team. We’re delighted everything met your exp… Show more
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewClean, full of amenities, great views!
Nothing
Dear Luqman, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the cleanliness, amenities, and beautiful views during your stay. It means a lot to us that we could provide a memorable experience for you. We sincerely hope to welcome you back for even better stays. Kind regards Haus Allegra
Dear Luqman, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the cleanliness, amenities, and beautiful views during your stay. It means a lot to us that we could provide a memorable experience for y… Show more
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewFantastic location close to village centre. Spotlessly clean
Nothing
Dear Louise, Thank you for your wonderful review! We’re delighted that you enjoyed your stay, especially our fantastic location and spotless cleanliness. It’s great to hear you’re already looking forward to returning. We can’t wait to welcome you back soon! Best regards Haus Allegra
Dear Louise, Thank you for your wonderful review! We’re delighted that you enjoyed your stay, especially our fantastic location and spotless cleanliness. It’s great to hear you’re already looking forward to returning. We can’t wait to welc… Show more
Reviewed: 23 April 2024 · Stayed in April 2024
Verified reviewThe apartment was clean, with a well equipped kitchen and centrally located, within walking distance to shops and restaurants. The apartment has large windows to enjoy a fantastic view of the mountains.
The toilet was too small.
Dear Sabrina, Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed your stay and found our apartment clean and well-equipped with a fantastic view of the mountains. We appreciate your feedback regarding the size of the toilet and will certainly look into ways to improve this aspect for our guests' comfort. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future. Best regards Haus Allegra
Dear Sabrina, Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed your stay and found our apartment clean and well-equipped with a fantastic view of the mountains. We appreciate your feed… Show more
Reviewed: 23 December 2023 · Stayed in December 2023
Verified reviewHad everything we needed!! Comfortable, amazing Mountain views, close to the slopes, restaurants. Lovely stay x we wanted to stayed more time xx
Dear Angelica, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our great location and found everything you needed for a comfortable stay, along with the amazing mountain views. Your kind words mean a lot to us, and we're delighted that you had such a lovely time with us. We would have loved for you to stay longer too! We hope to welcome you back for another fantastic stay soon. Best regards Haus Allegra
Dear Angelica, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our great location and found everything you needed for a comfortable stay, along with the amazing mountain views. Your kind words mean … Show more
Reviewed: 19 November 2023 · Stayed in November 2023
Verified reviewVery clean and spacious apartment with stunning views of the mountains. There are large windows all around and a balcony to enjoy the view :)
Reviewed: 14 July 2023 · Stayed in June 2023
Verified reviewThe views, the confort, centrally located close to stores and restaurants.
Missing bottle drinking water for the first night
Dear Guest, Thank you for taking the time to review your stay at our hotel. We're thrilled to hear that you enjoyed the amazing mountain views and found our location convenient, with close proximity to stores and restaurants. Your feedback about the comfort of your stay is much appreciated. We apologize for the inconvenience of not having a bottle of drinking water available on your first night. Your comments help us improve, and we'll ensure this oversight is addressed for a smoother experience in the future. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay. Warm regards
Dear Guest, Thank you for taking the time to review your stay at our hotel. We're thrilled to hear that you enjoyed the amazing mountain views and found our location convenient, with close proximity to stores and restaurants. Your feed… Show more
Reviewed: 30 May 2023 · Stayed in May 2023
Verified reviewvaried choices, replenished regulary.
Reviewed: 29 May 2023 · Stayed in May 2023
Verified reviewIt would have been nice if the apartment could prepare one official trashbag for us because we realized too late that we needed to purchase from the supermarket.
Reviewed: 7 December 2022 · Stayed in December 2022
Verified reviewVery cozy house, whit spectacular view on the mountain.
Reviewed: 28 November 2022 · Stayed in November 2022
Verified reviewReviewed: 27 October 2022 · Stayed in October 2022
Verified review