Recensioni su H+ Hotel & SPA Engelberg 4 stelle

Dear Lara, Thank you for taking the time to write a review. We are delighted that you mentioned our quiet location, the pool area, and especially the breakfast so positively. Our kitchen team will be delighted. We are all the more sorry that your room wasn't ready upon arrival as expected and that the first impression was marred by wet floors. Please excuse the delay and the resulting inconvenience; this is clearly not our standard. We also take your comment about the parking costs seriously. We try to offer the best possible value for money in terms of location and amenities, but we regularly review any improvements. We thank you for your feedback and would be delighted to welcome you back to Engelberg, hopefully without any restrictions from the start. Best regards, Your H-Hotels Team Nicole Krötz - Online Reputation Manager

Dear Lara, Thank you for taking the time to write a review. We are delighted that you mentioned our quiet location, the pool area, and especially the breakfast so positively. Our kitchen team will be delighted. We are all the more sorry th… Mostra altro

Dear Elena, Thank you for your good rating and kind feedback. We are happy that you enjoyed your stay at our hotel in convenient location and appreciated the amenities. Please come back again someday and allow us to even improve your impressions. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Elena, Thank you for your good rating and kind feedback. We are happy that you enjoyed your stay at our hotel in convenient location and appreciated the amenities. Please come back again someday and allow us to even improve your impre… Mostra altro

Dear Cinzia, Many thanks for your recent stay and for giving us nice feedback. We are grateful for your kind words as they confirm your appreciation for our warm hospitality and great service features. Hopefully we can welcome you back again someday for another pleasant time. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Cinzia, Many thanks for your recent stay and for giving us nice feedback. We are grateful for your kind words as they confirm your appreciation for our warm hospitality and great service features. Hopefully we can welcome you back aga… Mostra altro

Dear Pinna, Thank you for taking the time to review your stay with us. We are delighted that you have positively commented on our amenities and comprehensive range of services. Regarding the fee for your dog, we understand your feedback. The fee includes the final cleaning as well as our small welcome pack for four-legged friends. We apologize if this wasn't clearly communicated on the booking platform – we are happy to review it and are also in contact with the respective providers. We hope you and your four-legged friend still had a pleasant stay – and we would be delighted to welcome you back! Best regards, Your H-Hotels Team Sergej Rosenberg – Online Reputation Manager

Dear Pinna, Thank you for taking the time to review your stay with us. We are delighted that you have positively commented on our amenities and comprehensive range of services. Regarding the fee for your dog, we understand your feedback. … Mostra altro

Dear Carlo Maria, Thank you for your review and positive feedback. We are very pleased that you enjoyed the location and service. We regret that the sofa bed did not meet your expectations, but we are pleased that we were able to quickly resolve the issue to your satisfaction. Your feedback helps us to further improve our service. We hope to welcome you back soon. Best regards, Your H-Hotels Team Sergej Rosenberg – Online Reputation Manager

Dear Carlo Maria, Thank you for your review and positive feedback. We are very pleased that you enjoyed the location and service. We regret that the sofa bed did not meet your expectations, but we are pleased that we were able to quickly … Mostra altro

Dear Mr. Aktham Faisal Kadhim, Thank you for your feedback! We are pleased that you liked the room and appreciated the central location of our hotel and the proximity to the ski areas. We would like to sincerely apologize that your stay did not meet your expectations in some areas. The sauna is intended for nude use for hygiene reasons, which is common in many wellness areas. However, we understand that this is not comfortable for everyone and we take your feedback seriously. We are sorry that the cleaning of the room and the service at breakfast were not satisfactory. This is by no means in line with our standards and we will discuss your comments with the team to avoid such incidents in the future. We will also work on the organization of breakfast and the care provided by our staff to resolve these issues. We hope that despite the challenges, you were still able to take something positive away from your stay overall and would be happy if you would give us a second chance. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Mr. Aktham Faisal Kadhim, Thank you for your feedback! We are pleased that you liked the room and appreciated the central location of our hotel and the proximity to the ski areas. We would like to sincerely apologize that your stay d… Mostra altro

Dear Ms. Manuelq, Thank you for your review and constructive feedback! We are very pleased that you liked our hotel and the location. We are sorry to hear that the third bed was not sufficient for your 14-year-old son. We understand that, especially for taller people, the mattresses or bed size are sometimes not optimal. We will take this into account in our considerations to ensure that all beds offer our guests the best possible comfort in the future. As for breakfast, thank you for pointing this out. We attach great importance to a balanced selection and it is a shame that it did not quite meet your expectations. We will take your request for a larger selection of sweet options, such as cakes or pastries, into account when planning future offers. We very much hope to welcome you back soon and wish you all the best until then! Best regards and best wishes for the New Year, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Ms. Manuelq, Thank you for your review and constructive feedback! We are very pleased that you liked our hotel and the location. We are sorry to hear that the third bed was not sufficient for your 14-year-old son. We understand that,… Mostra altro

Dear Francesca, Thank you for taking the time to share your experience with us. We are glad that you enjoyed the location of the hotel. However, we would like to sincerely apologize for the inconvenience you experienced regarding the cleanliness of the bathtub. This does not meet our standards and we have already spoken to our cleaning team to ensure that this does not happen again. We hope you will give us the opportunity to meet your expectations on a future stay. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Francesca, Thank you for taking the time to share your experience with us. We are glad that you enjoyed the location of the hotel. However, we would like to sincerely apologize for the inconvenience you experienced regarding the clea… Mostra altro

Dear Christian, Thank you for your review. We are pleased to hear that you were satisfied with the location of the hotel and the attentive staff. We take your comments on the cleanliness of the public areas seriously and will work to improve this. We hope to be able to convince you of our improvements on a future stay. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Christian, Thank you for your review. We are pleased to hear that you were satisfied with the location of the hotel and the attentive staff. We take your comments on the cleanliness of the public areas seriously and will work to impro… Mostra altro

Dear Roberto, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our offers. We hope to welcome you back very soon. Greetings from Engelberg. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Roberto, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our offers. We hope to welcome you back very soon. Gre… Mostra altro

Dear Tommaso, Thank you for the positive description of your stay in our hotel. How nice that you were able to be convinced by our offers. It is very important for us to know what impressions our guests have of our hotel. We are happy to take on board your suggestion for improvement, because your satisfaction is very important to us! We would be delighted if you would visit us again in the future and wish you a good time until then! King regards, Your team from the H-Hotels Sergej Rosenberg - Online Reputation Manager

Dear Tommaso, Thank you for the positive description of your stay in our hotel. How nice that you were able to be convinced by our offers. It is very important for us to know what impressions our guests have of our hotel. We are happy to … Mostra altro

Dear Angela, Thank you for sharing your experience at our H+ Hotel. We are pleased to hear that you enjoyed our great location and breakfast. Our hotel is committed to providing you with comfortable accommodations and we apologize if you had any issues with the room. Your feedback will help us improve our service to all of our guests. We hope to welcome you back in the future. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Angela, Thank you for sharing your experience at our H+ Hotel. We are pleased to hear that you enjoyed our great location and breakfast. Our hotel is committed to providing you with comfortable accommodations and we apologize if you h… Mostra altro