Exceptional customer service. Wonderful breakfast lovely terrace to soak up the sun and views

Stayed in August 2025

All of it was superb

Amazing staff and exceptional customer service. Fabulous location and wonderful rooms. Best night sleep ! Brill shower

Stayed in August 2025

No air conditioning

Close your the amenities good car park efficient lift Very friendly staff Very clean

Stayed in August 2025

Nothing

Excellent location, fabulous staff, comfortable room, brilliant breakfast. What more can you ask?

Stayed in August 2025

Nothing! (Maybe a bit less rain next time please!)

We absolutely loved our stay! The hotel staff were just the friendliest and kindest. My kids loved the chess set and the cosy room and I loved the breakfast with views across the mountains. Everyone was so helpful in giving tips for places to go and things to do even in the mixed weather. The hotel felt completely comfortable, homely and (as a solo parent travelling with 2 kids), very safe. Thank you so much for a wonderful stay.

Stayed in July 2025

WiFi signal on my room on the 4th floor worked, but was quite weak, so websites loaded slowly or were incompletely rendered. It worked however perfectly on the ground floor.

I initially just wanted a hotel to sleep on the way home from France and Italy, but didn't find any good offers in the region of Martigny, so I found this place. I can only recommend this hotel, the little detour is more than worth it, and I regret it was the last day of my holiday so I couldn't stay longer. Hotel Suisse - behind that ordinary hotel name I encountered indeed swiss quality. Apparently, the hotel has been renovated recently, and my sleeping room and bathroom with new wooden walls created a warm and modern atmosphere. The bedlinen and mattress looked brand new and were very comfortable. It's not exaggerated to say I had the most relaxing sleep there in my two-week holidays, also because it was very silent during the night. In the morning I opened the balcony door, let in the fresh alpine air after a summer rain and hearing the birds' twittering on the trees outside, it was just so nice. I was quite late for breakfast, but there was still a rich offer, with freshly made juices, crispy baked bread and an espresso that tasted like in Italy. The restaurant manager was very courteous and I felt really welcome there. Also the surroundings of Champéry are very nice. I drove to the alp plateau of "Barme" which is located nearby and where I enjoyed an extraordinary lunch. I think Champéry is also paradise for hikers, unfortunately I didn't have more time.

Stayed in July 2025

Absolutely nothing!

First and foremost- the staff, so friendly and helpful. Beautiful property, typical wooden chalet. Bedrooms so nicely appointed - spotlessly clean, amazing views over the mountains. Beds so comfortable. Fantastic location on main street through village. Good continental breakfast.

Stayed in June 2025

Nice hotel clean and very friendly staff.

Stayed in March 2025

Really lovely hotel. All the staff were super nice. Breakfast was great and afternoon tea is so nice to come home to at the end of the afternoon - a highlight after a day on the slopes.

Stayed in February 2025

Lovely hotel, everything great. The staff is wonderful, always with a smile on and ready to help with any request. The tea time at the hotel was a lovely surprise for our apres-ski. We really hope we may come back to Hotel Suisse soon.

Stayed in February 2025

The noisy floorboards upstairs from people walking woke us up a few times.

Staff were fantastic - very friendly and helpful. Its location is great. Afternoon tea after skiing was an unexpected pleasure!

Stayed in February 2025

This was the best hotel i have stayed at in all my travels over the last 40 years. The service was so far above and beyond any I have experience. The Room was perfect, the pillows and bedding exceptional...all in all it was amazing!

Stayed in February 2025

The price at CHF326 for a small twin room was a bit excessive. It would be helpful to have the lift go down to the level of the car park, as there are a lot of stairs up to Reception when carrying luggage from the carpark up into the hotel. The car park was very slippery, so would be helpful if salt were put down early morning when icy.

Breakfast, and the tea and cakes were lovely, as were the staff who were very friendly. The locations and views are excellent too.

Stayed in January 2025

Nothing.

What a quaint and gorgeous chalet style hotel in the middle of the main Street. It’s quite spacious and warm.

Stayed in September 2024

If you are looking for view, you are in for a treat! The Mountains View room is just breathtaking. The staff cannot make you feel more welcome and taken care of. The breakfast is amazing as well full of local produce and fresh fruit. We will for sure come back again many times!

Stayed in August 2024

There wasn’t anything I didn’t like.

I liked everything. It is in a great location, the hotel has the feel of a cozy guesthouse, the couple who run the hotel at delightful - so friendly and helpful, the breakfast is quite extensive, it is easy to park one’s car at the hotel, good value for money … and I could go on.

Stayed in August 2024

There was nothing to dislike.

Best stay of my recent trip to Switzerland. Loved the views across the valley from my room. Breakfast was good and plentiful. I appreciated not being asked on checkin what time I wanted my breakfast (as happened elsewhere). I’d been travelling all day and all I wanted was to sit down, relax, and enjoy a glass of wine overlooking the picturesque valley. Staff were so helpful. They were quick to answer my questions via email with plenty of helpful information. Then while I was there, they helped with booking a table for dinner.

Stayed in May 2024

Nothing

Very welcoming family run business with masses of knowledge about the village. Look forward to going back

Stayed in April 2024

Nothing

Located in the center of the village. Quaint hotel, has been well renovated. Staff is very welcoming, the rooms well appointed. There is no restaurant but a few excellent ones very close. Breakfast was very good. They had an afternoon tea with cakes that very appreciated. The hotel felt very homey

Stayed in March 2024

Breakfast, atmosphere and convenience

Stayed in March 2024

The sleeping pillows were not very comfortable.

Hotel Suisse is located very central and isn't far away from the main gondola. It has a very friendly Staff and a very delicious breakfast.

Stayed in February 2024

Nothing

The Suisse Hotel is full of Charm with beautiful scenic views

Stayed in February 2024

The staff were incredibly helpful and friendly

Stayed in February 2024

Wifi did not reach my room A bit of a trek (10 mins) to the cable car and station - but i knew this when i booked!

Staff very helpful and friendly. Breakfast was good, afternoon teas were excellent with home made pies and cakes. Room was a good size, and was clean and tidy every day Ski room was large with boot warmers.

Stayed in January 2024