11 Unterer Mattenweg, 3920 Zermatt, Switzerland
#399 of 494 hotels in Zermatt
Guests' ChoiceBased on 22 apartment reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
9.3
Facilities
8.0
Staff
8.8
Value for money
7.8
Free Wifi
7.5
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Showing 1 - 22
Reviewed: June 23, 2025
Emily
United StatesVery convenient location close to train station, shopping and grocery store. Staff responded to questions within minutes, excellent communication.
Stayed in June 2025
Reviewed: June 18, 2025
Dave
SingaporeWe had to literally cross train tracks to reach the apartment. Slightly unsafe if you have young children as they tend to run. Was also challenging with the 3 large luggages that we had. However after the first night, we realized that there is actually another route from the train station that could get us to the apartment. Can’t remember if this route was communicated to us when we corresponded with the owner but this is definitely preferred. Another thing is that some of the blankets/quilts have many fur balls/lint balls on them. Although not an issue, my older girl was actually uncomfortable using hers. Lastly, no fans in the apartment but owner did suggest to open the windows which we did.
Location was good. Probably 5mins walk from the main train station in Zermatt. The accommodation also has a modern look which is slightly different from most of the other hotels which are more cottage-like. And as this is more of an apartment, the necessary utensils for cooking and dining are there which made it very convenient for us to cook and dine in.
Stayed in June 2025
Reviewed: June 3, 2025
Angel
TaiwanShampoo and body wash had barely any, we had to contact for more. The outside play area including trampoline was not blocked off saying it was private, so my kids played there by accident. Bathroom air vent was very noisy.
Text replies are super fast. Place is cozy and well organized.
Stayed in June 2025
Reviewed: December 16, 2024
Oliver
SwitzerlandSmall space. Would recommend for a maximum of 3 adults due to the tiny size of the second room. If you are looking to just spend the night it's perfectly fine. For extra comfort or beauty look elsewhere.
Excellent location, clean, accurate apartment description (make sure to check which pictures correspond to your choice of apartment), great communication with the host, easy check-in&out, safe ski room in the basement
Stayed in December 2024
Reviewed: November 30, 2024
June
SingaporeOnly 2 big cups for coffee and tea. Many small cups provided though so not too bad.
The location is excellent, just 3mins walk from the train station, main shopping street and the gornegrat railway station. The apartment is very clean and comfortable. Pleasant surprise from the fantastic host with Highly recommended.
Stayed in November 2024
Reviewed: November 29, 2024
Marz
SingaporeWater pressure at the bathroom is very low Curtain can be see through from outside, no privacy Trash bag provided can given depending on the days rented rather than only 1 even you rent for 3 nights.
Location Quite a short walk from Zermatt train station
Stayed in November 2024
Reviewed: July 19, 2025
Pramod
United StatesThe second bedroom was extremely small. Got pretty claustrophobic the shower was pretty sad. Cold water came with a force. Once you turned on the hot water the water barely dripped.
The location was excellent
Stayed in July 2025
Reviewed: July 19, 2025
Raj
United KingdomThe photos on the site don't clearly indicate which of the two apartments referred to in the booking. The smaller room in the apartment has two single beds (one that can be rolled out).but it was a bit of a right squeeze with both beds open. The host did clarify this when queried prior to arrival. This room would be suitable for children rather than two adults Unfortunately, on this occasion the host was let down by their cleaning company who neglected to clean to a satisfactory standard. Host was however responsive and tried to resolve the issue.
Good location within walking distance to the train station. The apartment is in a residential block. A quiet location and the apartment is well suited for a short stay.
Stayed in July 2025
Reviewed: June 25, 2025
Amanda
AustraliaThe shower was either hot or had decent water pressure but we couldn’t get both. A quiet locationexcept for the suitcases rolling past to the train station
A neat little apartment for our family.
Stayed in June 2025
Reviewed: May 25, 2025
Shikha
GermanyNot exactly what I saw in the pictures. Master bedroom is perfect but kitchen and the other two Beds room was really tight
Location is ideal
Stayed in May 2025
Reviewed: April 7, 2025
Julia
United StatesSmelled like cigarettes.
Stayed in April 2025
Reviewed: March 16, 2025
Stefanie
SwitzerlandNothing
Location, easy entry and communicative staff.
Stayed in March 2025
Reviewed: June 4, 2025
Erma
MalaysiaThere are no comments available for this review
Stayed in April 2025
Reviewed: March 26, 2025
Theofanis
GreeceThere are no comments available for this review
Stayed in March 2025
Reviewed: March 4, 2025
Chichung
United StatesThere are no comments available for this review
Stayed in February 2025
Reviewed: September 1, 2025
Selena
ItalyThere are no comments available for this review
Stayed in July 2025
Reviewed: March 13, 2025
Peter
SwitzerlandThere are no comments available for this review
Stayed in March 2025
Reviewed: January 26, 2025
Robert
SwitzerlandThere are no comments available for this review
Stayed in January 2025
Reviewed: September 29, 2024
Pedro
SwitzerlandThere are no comments available for this review
Stayed in September 2024
Reviewed: September 12, 2024
Wah
SingaporeThere are no comments available for this review
Stayed in September 2024
Reviewed: June 20, 2025
Anonymous
IndiaThere are no comments available for this review
Stayed in May 2025
Showing 1 - 22
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