Once again, we had chosen the hotel because there was a restaurant. The restaurant wasn't open. This was the third time in our trip that this occurred. I blame this on Booking .com's inability to keep up with the current situation in each hotel and reflect the actual position.

Very clean. Friendly host.

Stayed in August 2025

The WiFi was very slow in our bedroom.

1. Comfortable bed and great duvets. 2. Allowing us to store and charge our e-bikes in the garage 3. Large en-suite 4. Good value restaurant within easy walking distance.

Stayed in August 2025

We have stayed at this hotel before but not on a Saturday and the church bells rang every 3 hours during the night so we had a poor nights sleep which was not helpful when we had a long drive ahead of us .

Very convenient stop on route . Comfy beds super clean and a reasonable breakfast.

Stayed in June 2025

Great breakfast. Warm room. Good shower. Very comfortable bed and pillows Hotel owner was very kind and chatted a lot about the area. Still have Christmas decorations out!😊

Stayed in March 2025

Unable to keep the window open at night, which made the room feel stuffy. The interior design is very dated and could use a refresh. The towels showed signs of wear and could be replaced with new ones. Cleanliness needs more attention, as we found a dirty glass in the bathroom.

The staff were very friendly and helpful. The room size was adequate for a family of four, with comfortable beds. The bathroom is functional, and there's sufficient storage space for belongings.

Stayed in January 2025

I know Switzerland is expensive but this hotel is not great value for money. The decor is dated and furniture in the room is pretty tired. The carpet in the room that allows pets was quite dirty. No provision of any teas or coffees in the room although the host offered to bring some to us at check-in.

The room was large and warm. The hotel is very easy to reach from the motorway and conveniently located just outside the Gotthard Tunnel. The town is very quiet but nice. Breakfast table was well stocked.

Stayed in January 2025

Host was very informative but it's advertised as having a bar and restaurant and has neither!

Stayed in September 2024

No lift and too many stairs for my husband, also no restaurant

In the right place for us

Stayed in September 2024

Very welcoming and accommodating host!

Stayed in September 2024

Beds were waaaaaay too soft to sleep on. There was no gluten free option for breakfast and also nothing warm. The room was just enough for 4 people for one night but I wouldn't stay here for a week.

Perfect location for trains and hikes. Nice old house. The owner was helpful with directions for hikes.

Stayed in August 2024

We don’t like carpets in hotel rooms

Friendly staff,

Stayed in August 2024

Nothing

Staff is very friendly and helpful. Location is excellent just a few miles from the Gotthard pass. Excellent stop over from Holland to Italy. Parking next to hotel. Very good breakfast

Stayed in July 2024

Perfect location for a stop whilst you're travelling to /from Italy. The village is just at the entrance of the tunnel. Quiet. Breakfast is good. The owner is very helpful.

Stayed in May 2024

It actually wasn't not to like. Rather concerning. We arrived to breakfast at 7.30, along with a couple of skiers. To a closed restaurant area. We tried calling/messaging and using the front doorbell to contact him, all to no avail. The skiers were on a time scale and were being collected by a pre paid taxi, and left without breakfast. We prepared to leave, and did so at about 8.15-8.30, similarly leaving without a breakfast. We left, and subsequently got lost. Coming back past the hotel, as we were told by a local at Andermatt, we called in; as we had to pass by it en route. I stopped by, and was greeted by a staff member initially, and then the owner. he had a bad night and was unable to open the breakfast area as he would have wanted to, due to illness. His colleauge gave us a few bits for the journey and asked us if we wanted a drink, or indeed food. We declined, as we needed to press on. They couldn't have been more accommodating in adversity.

The owner! Although this was a double edged sword. He told us all we needed to know upon arrival. Explaining in person how to use everything in the room, including the connection to the wi-fi. Even bringing us easter eggs. Then we asked about our next destination, and we agreed that he would let us know at breakfast. He told us where to eat for the evening, and local beauty site locations.

Stayed in April 2024

N/A

The location is not far from Andermatt. The room was spacious and clean. The owner was kind and helpful. The actual room looked much better than in website.

Stayed in March 2024

Nothing!

Really friendly service... the owner arranged transportation for us into Andermatt for much less than the cost of the train! Nothing was too much trouble.

Stayed in January 2024

This was, for us, self check in. Good bed and good breakfast, although no gluten free as requested. Otherwise a good variety for breakfast. This is an older building.

Stayed in September 2023

unfortunately the restaurant was not open due to staff holidays, this is understandable, but it was not mentioned anywhere on booking.com. so after a long day travelling we had to "go out to find food" instead of just relaxing in the advertised restaurant

very kind proprietor, comfortable bed and the room was very clean. excellent breakfast,

Stayed in August 2023

The host was very welcoming and helpful. Gave us tips on where to eat and what to see.

Stayed in August 2023

Rural location (expected given its geographical location I guess) We arrived on a weekend so many places were closed.

Rustic feel, comfortable beds, friendly and clean. Good breakfast! Scenic views and historic buildings

Stayed in May 2023

it is basic arranged facility

the kindness of the employee

Stayed in February 2023

Older property so could hear people walking about which woke me at early hours so couldn’t go back to sleep. No lift but owner did carry my bag upstairs for me.

The owner was charming, so very helpful and couldn’t do enough for you, very nice man to talk to. Our bed was comfortable, the room was spotless and breakfast had huge array of choice. Huge bathroom with good, large shower.

Stayed in January 2023

very hot and thin walls

great location and nice service from William

Stayed in December 2022

Walls are quite thin so you hear people on the hallway quite well.

Very helpful and friendly staff. Beds were very comfortable and good breakfast.

Stayed in December 2022