Rathausgasse 72, Old City of Bern, 3011 Bern, Switzerland
#34 of 44 hotels in Bern
Guests' ChoiceBased on 583 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
9.5
Facilities
7.7
Staff
8.9
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 5 September 2025
Lewis
United StatesRooms are small but clean. Efficient use of space.
Location was excellent - right neatr the historical clock and Einstein house
Stayed in September 2025
Reviewed: 28 August 2025
Lai
United StatesGreat location in the old town, breakfast is good and substantial. We enjoyed the beautiful city of Bern.
Stayed in August 2025
Reviewed: 25 August 2025
Sarah
SwitzerlandVery hot but the fan helped, and a very musty smell
Location was super, easy room, shower pressure fantastic
Stayed in August 2025
Reviewed: 23 August 2025
Lukáš
Czech RepublicNo AC, breakfasts could be better
Location in Altstadt
Stayed in August 2025
Reviewed: 21 August 2025
Suzanne
AustraliaThe room was quite warm at night without air conditioning but a fan was provided however it was noisy. This is to be expected in Switzerland in summer.
For a single room it was a clean, modernised and a reasonable size. Enough room for my bag and to walk around it. For a quiet room ask for a room at the back of the property. Tea/ coffee was also available in the room. Breakfast was more than adequate and quite a few choices cereals, fruit, cold cuts breads and croissants but no hot food except boiled eggs. The hotel was in an ideal location. 10 minutes from the train station and in the middle of the old town and was perfect for seeing the city. I’d stay here again.
Stayed in August 2025
Reviewed: 18 August 2025
Elena
ItalyExcellent location, friendly staff
Stayed in August 2025
Reviewed: 16 August 2025
Tracy
CanadaRooms were so hot, the fans did not cool the room.
Location and breakfast was good.
Stayed in August 2025
Reviewed: 16 August 2025
Cooper
GermanyMy room was very small at the top of hotel but probably because it was a single. I would book a double the next time.
Great location in the middle of downtown Old Bern. Very friendly staff and good breakfast included. Traditional Swiss hotel.
Stayed in August 2025
Reviewed: 14 August 2025
Angel
United KingdomThe room can be quite hot in the summer. The only tiny fan does not help. There is a sharp climb on steps on the only quick way from car park to the hotel (other routes will take you longer than 15 minutes), so could be an issue if one’s luggage is heavy.
It’s located in one of the most popular street in the old town. Our room is actually bigger than we expected, and you can feel that the hotel has tried to renovate such an old building to a modern standard. We cannot hear any noise from the street below. The staff has been very helpful in telling us where to go for sightseeing and sorting out our discounted parking ticket.
Stayed in August 2025
Reviewed: 10 August 2025
Jack
United KingdomDamage to part of shower area which originally looked like dirt / muck. Whilst staff were very willing to see if they could clean it to me shows poor maintenance procedures. Very noisy street outside, I had thought Switzerland had a noise curfew after 10pm but both nights we were kept awake until 4am with music outside. Lastly breakfast options limited and service slow.
Clean. Friendly staff.
Stayed in August 2025
Reviewed: 9 August 2025
Tim
United KingdomPaper thin walls allowed us to fully appreciate the nuances of the bloke next door having a piss in the middle of the night. Average breakfast.
Excellent location
Stayed in August 2025
Reviewed: 2 August 2025
Li
United StatesThe day we stayed was national day of Switzerland, there are a lot of people eating/chatting on the street making a little harder to sleep
The room is big enough for a family of 4 , like the location a lot
Stayed in August 2025
Reviewed: 2 August 2025
Ann
SwedenI would like to have known how noisy the street outside the hotel is. The bars are open untill 4am!
The room and bathroom were bery good as was the food in the restaurant.
Stayed in August 2025
Reviewed: 28 July 2025
Georgina
United KingdomVery noisy street (in a good way the place came alive in the evening and was buzzing) but we couldn’t sleep with the window open, and it was very warm. But we were there at the weekend so it may not always be like that.
Friendly staff, central location, clean room, comfy bed & ear plugs & plug in fan available. Parking is not far way.
Stayed in July 2025
Reviewed: 26 July 2025
Jiri
United KingdomThe acoustics. The street somewhat carries sound and with an open window, you’d say you’re sitting in one of the restaurants, not on the third floor. Closing the window cuts the noise to a surprisingly low level, but Summer nights could mean warm nights. This however comes with the location and that makes the tradeoff well worth it.
Fantastic location, decent breakfast, friendly and accommodating staff, pillow menu! Would recommend.
Stayed in July 2025
Reviewed: 15 July 2025
Eleni
GreeceThere could be a nespresso machine with capsules in the room . I also missed having water in the room and had to go out at night to find a bar that could sell me tap water !
The room was very simple but I liked the bed and the good quality linen .
Stayed in July 2025
Reviewed: 9 July 2025
Zohar
United StatesNo AC in the rooms and no screens in the windows. Was a little hot at night (mid-July). We slept with the window open and it was ok.
Location, location, location..
Stayed in July 2025
Reviewed: 8 July 2025
Jenny
United KingdomAll good
Location and amenities
Stayed in July 2025
Reviewed: 2 July 2025
Marlena
United StatesNothing in the hotels control. No AC but provided a fan. There was a metal band playing which could be heard but ended relatively early.
Right in center of old town. Also had a flat fee for public parking. Staff, especially man who greeted me were exceptionally nice.
Stayed in July 2025
Reviewed: 1 July 2025
Inna
United StatesLocation, friendly staff, having elevator in hotel
Stayed in June 2025
Reviewed: 27 June 2025
Stephen
United StatesNo air conditioning.
Perfect location, easily accessible by car with nearby parking garage. Excellent clean and modernized rooms and a wonderful restaurant. Elevator made baggage handling easy.
Stayed in June 2025
Reviewed: 27 June 2025
Chan
SingaporeThere is no aircon in the room
Breakfast is great! location is convenient. Free transportation QR code.
Stayed in June 2025
Reviewed: 24 June 2025
Maradi
GeorgiaInstead of the room I had booked, they gave me a small room with 1 bed. There were 2 of us. They changed me soon after.
Location is perfect, room was normal
Stayed in May 2025
Reviewed: 21 June 2025
Michael
CanadaHeavy blankets. It was too hot for this. Pillows were extremely thin.
Bed and room were nice.
Stayed in June 2025
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