Reviews of Hotel an der Reuss 3 stars

Location, staff

Nothing

Very well renovated hotel, rooms are comfortable, almost all have a river view so not much noise from the roads. It takes 8 min walk via a nice forest road to the train station. Pay attention: at the station you need to go to the tunnel in the photo and then you get to the forest road by stairs. Do not go along the highway as google suggests.

The train to Lucerne goes every 30 mins so sometimes interchanges take a bit too long.

Position

I arrived late , announced, and turns out there are absolutely no towers in the room and nobody to ask. Next morning a very kind employee caring for the bar somehow found two mini towels and I could have a shower. I late discovered that my colleague did not have the same issue in his room. Not a good experience of swiss quality.

Staff were very friendly and helpful. Hotel was very neat and organized. My room overlooked the Reuss river, which was very nice. Ate dinner at the restaurant a few times, and would highly recommend!

There were no washcloths in the bathroom and only a handheld sprayer for the shower, which took some getting used to. The breakfast option at the restaurant was the same every day, and there was no option to order differently.

Dinner and breakfast good, staff very helpful and nice

Too warm in the rooms, noisy outside due to close roads and train line

Trash can in the room was not empty.

I was caught off guard by heavy snow and had to make an unexpected stop here. What stood out the most was the incredible kindness of the staff, they were extremely welcoming and helpful. The food at the restaurant was really good, making my unplanned stop a truly pleasant experience. Overall, I had a wonderful time and would highly recommend this place.

There was truly nothing I didn’t like, so I would definitely recommend it!

Good location in terms of access. Very friendly staff and nice onside restaurant.

Train comes close by

toilet bathroom so smelly

the hotel is clean, the restaurant us nice and they out nice music.

the sound proofing of the room is poor. I could hear everyone in the hall at night.

The staff were nice and so helpful

Without your own transport it's quite expensive to catch public transport while staying there

Cleanness, friendly staff, free parking

No fridge in room

We booked a nonsmoking room but the room was still smelling like smoke not very pleasant for a nonsmoking person