Reviews of Pension Alpina This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Badgässli 3, 3775 Lenk, Switzerland
#9 of 32 hotels in Lenk
Guests' ChoiceReview Score
Based on 22 hotel reviews
8.1Score breakdown
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Cleanliness
8.6
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Comfort
8.4
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Location
8.9
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Facilities
7.7
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Staff
8.7
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Value for money
8.3
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Free Wifi
8.6
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Showing 1 - 22
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Reviewed: August 5, 2025
Marjan
Netherlands93 Reviews4 helpful votes9.0“Nice pension with big rooms good price/quality. Centrally located, fast WiFi and parking.”- • Leisure trip
- • Solo traveler
- • Standard Double Room with Garden View
- • Stayed 1 night
Nothing
Price is good for Swiss standards. The room was big, very clean and with a garden. I loved it. I loved the bathroom very retro. The location is super near the centre and near the cable car. Rooms are not sound proof so it may be noisy but I was lucky I had quiet neighbours. There are no facilities, as tea or coffeemaker. But there is a bakery further in the street which opens early.
Stayed in August 2025
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Reviewed: August 1, 2025
Ajith
India18 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room with Garden View
- • Stayed 1 night
- • Submitted from a mobile device
Amazing location, love the view
Stayed in July 2025
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Reviewed: July 27, 2023
Eva
Switzerland9 Reviews9.0“Very enjoyable, I'd like to come again”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 3 nights
The large private balcony with a view of mountains, pastures and the village. The natural hospitability of the proprietors.
Stayed in June 2023
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Reviewed: December 18, 2024
Jacqueline
Thailand9 Reviews1 helpful vote1.0“ABSOLUTELY THE WORST HOTEL EXPERIENCE IN MY 27 YEARS OF TRAVEL”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
This was one of the worst accommodations I have ever experienced- Switzerland or otherwise. I was meant to stay at Pension Alpina, but when I checked in at Hotel Kreuz as requested, I was told I received an "upgrade with a view." my view in the room was of a construction site. The hairdryer did not work, the TV remote did not belong to the TV, nor did it have batteries and 3 out of the 5 lights in the room did not work, so it was like getting ready to go to dinner in the dark. But the worst part was construction began at 5 AM- 5 freaking AM. NON-WAKING HOURS. When I kindly expressed all the grievances to the front desk, the woman was extremely rude and apathetic, she did not even apologize, more or less told me she couldn't do anything about it and did not authority to refund any portion of the stay- it killed me to be kind towards this staff because they straight up lied about this property being an upgrade. I am both disgusted and displeased with the performance of this property and I would avoid like the plague if you are staying in Lenk. And if I were booking.com, I would remove this property as an option as it is a sheer display of false advertising.
I liked NOTHING about my stay at HOTEL KREUZ-- not the property I booked which was Pension Alpina. Please see comment below.
Stayed in December 2024
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Reviewed: August 26, 2024
Gregory
Switzerland59 Reviews7 helpful votes6.0“Adequate but not perfect”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
I expected to have an electric kettle in the room for tea but it did not have one, nor was it possible to get one. It is an amenity that I find very helpful.
The room was fine: very clean, good bathroom, comfortable beds
Stayed in August 2024
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Reviewed: June 30, 2024
Elenir
Portugal28 Reviews2 helpful votes10Exceptional- • Couple
- • Standard Double Room with Garden View
- • Stayed 1 night
- • Submitted from a mobile device
The staffs is very kind and discreet. Very good location. The room was confortable and had enough space. The water in the shower was not so easy to balance between cold and hot, but that was not a problem. The balcony is excellent for relaxing, . The restaurant is very good, dinner was served quickly and the food was excellent. This is a hotel to repeat in Lenk👏🏻👏🏻
Stayed in June 2024
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Reviewed: March 22, 2024
Marie
Ireland9 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Standard Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Warm friendly hosts
Stayed in March 2024
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Reviewed: March 19, 2024
Siobhan
Ireland4 Reviews1 helpful vote10“Outstanding family-run hotel, exceptional value.”- • Leisure trip
- • Group
- • Standard Double Room with Garden View
- • Stayed 3 nights
Fabulous and charming family-run Swiss hotel, wonderful hosts who go out of their way to make the guests feel at home. Delicious break with local produce and home-made bread on Sundays, lovely to be able to use the dining room for complimentary teas or relaxing in the evenings. Spotless and roomy rooms with gorgeous views, super beds, super-quiet location. Very flexible check-out times. Simply wonderful!
Stayed in March 2024
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Reviewed: January 24, 2024
Sandra
United Kingdom21 Reviews10“Exceedingly pleasant stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Good location. Very clean. Good breakfast. Helpful hosts who provided any info requested. Good size room and balcony
Stayed in January 2024
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Reviewed: October 20, 2023
Jane
United Kingdom70 Reviews10“Excellent room, lovely welcoming hosts, great location,”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 10 nights
- • Submitted from a mobile device
This was my 4th visit here and I normally go to different areas. This is because the Hotel Alpina is such a gem...lovely welcoming hosts, a traditional Swiss home, very quiet, near the centre for restaurants, station and nearby cafe. Its close to the Betelberg gondola and 2 minutes from the bus stop to Iffigenalp. I had an excellent room, large, with ensuite, balcony and gorgeous view of the Wildstrubel. Excellent breakfast and there is a kettle for making hot drinks in the evening. Every attention is given to detail to make it a lovely, relaxing, memorable stay. I'm always sad when I have to leave! Lenk is a lovely small town with endless beautiful walks to do. Thank you so much to the Konig family for all my lovely stays here.
Stayed in October 2023
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Reviewed: September 5, 2023
Helen
Australia120 Reviews16 helpful votes10“Quiet and Relaxing stay”- • Leisure trip
- • Travelers with friends
- • Standard Double Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
Delightful hosts, and very attentive particularly at breakfast. Tea and coffee making facilities in the dining room for use by the guests during the day. Quiet location not far from the Betelberg gondola. Large rooms, serviced daily. Breakfast plentiful. Strong WiFi signal in the bedrooms.
Stayed in September 2023
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Reviewed: August 27, 2023
Brian2d
United States59 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great staff. Very helpful and flexible.
Stayed in August 2023
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Reviewed: October 12, 2022
Jane
United Kingdom70 Reviews10“Excellent room in lovely quiet traditional Swiss house”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 11 nights
- • Submitted from a mobile device
My third time here as I like it so much. The hosts are very helpful and welcoming and think of everything to make your stay very enjoyable and comfortable. My room was lovely...large, very good bathroom and balcony, window boxes with geraniums, superb view of the Wildstrubel, very comfortable bed, plenty of storage for clothes. Extra little touches like a chocolate in your room each night and you can make a hot drink downstairs in the evening. Wonderful breakfast with local products. It's a lovely quiet location in a traditional Swiss house, extremely relaxing, very close to bus stop, the lovely Cafe Kuhnen and Betelberg gondola. You feel very refreshed and relaxed after staying at the Alpina and Lenk is the best centre for walking that I've been to in Switzerland and I have been to many places! Wonderful staying at the Alpina and excellent value for money. I had 11 nights here..it is delightful.
Stayed in October 2022
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Reviewed: February 10, 2025
Oliver
Switzerland108 Reviews10 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2025
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Reviewed: September 13, 2024
Nikolaos
United Kingdom1 review9.0Wonderful- • Leisure trip
- • Group
- • Standard Double Room with Garden View
- • Stayed 1 night
There are no comments available for this review
Stayed in September 2024
-
Reviewed: April 6, 2024
John
Switzerland19 Reviews10 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 3 nights
There are no comments available for this review
Stayed in March 2024
-
Reviewed: June 18, 2023
Agathe
Switzerland5 Reviews8.0Very Good- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in June 2023
-
Reviewed: September 12, 2024
Modoux
Switzerland8 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in September 2024
-
Reviewed: August 12, 2024
Laurena
Switzerland1 review6.0Pleasant- • Business trip
- • Group
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2024
-
Reviewed: October 1, 2023
Benedikt
Switzerland9 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in October 2023
-
Reviewed: October 4, 2022
Ciara
Switzerland9 Reviews10 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in July 2022
Showing 1 - 22
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