Via Surpunt, 7018 Flims, Switzerland
#14 of 85 hotels in Flims
Guests' ChoiceBased on 65 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
8.8
Facilities
8.8
Staff
9.6
Value for money
8.6
Free Wifi
10.0
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Showing 1 - 25
Reviewed: August 9, 2025
Liz
SwitzerlandFriendly staff, free parking, dog welcome !
Stayed in August 2025
Reviewed: August 7, 2025
S
SwitzerlandThe check-in experience is not great. Somehow many credit card details are saved on the check-in iPad, and TWINT (option without entering credit card data) was not possible. Maybe a contactless payment option would be great. Unfortunately, the towels were not qualitative, dirty and had hairs in it.
The price is very good for the location, and the personnel was also nice and helpful. The breakfast is especially great. We were very surprised by the good quality and choices that were offered.
Stayed in August 2025
Reviewed: July 28, 2025
Lisa
Germany-the bathroom door was a little damaged so the door wouldn't close properly
-Super easy check in -staff were very friendly -great view of the mountain
Stayed in July 2025
Reviewed: July 3, 2025
Jana
GermanyMy husband missed a tv - laugh - to watch the news, but he survived :-)
What a lovely place - we liked everything minute, we also recommend having a drink and sitting outside to enjoy the feeling of the close mountains and the spirit. Breakfast was also good
Stayed in July 2025
Reviewed: June 18, 2025
Beverly
United StatesX
The friendly greeting by the owners was warm and professional. They upgraded our room request to include a balcony. Since we were only going to be there one night, we didn’t think we’d use it but we certainly did! So lovely. It was all spotlessly clean and new
Stayed in June 2025
Reviewed: March 5, 2025
Tze
JapanWe like the apartment that we stayed in. It has all the basic amenities for a short but comfortable stay. The staff at Flem Mountain Lodge was extremely friendly and helpful, we felt welcomed.
Stayed in March 2025
Reviewed: March 3, 2025
Blanca
United StatesThe property was beautiful, breakfast was great and the staff very nice and helpful. Great spot for a ski trip!
Stayed in March 2025
Reviewed: January 30, 2025
Daria
SwitzerlandDownhill and pretty far from the cable car station, difficult to reach on foot when its icy and slippery. The hotel shuttle is highly required. The town shuttle drives quite often in the morning, but extremely seldom during the day. Sauna is very small. I couldn't use it because it was fully taken by a couple
Various breakfast, amazing view from the window, very clean room and all the zones
Stayed in January 2025
Reviewed: September 7, 2024
Erenik
SwitzerlandHonestly, we enjoyed everything so much.
Location, atmosphere, cleaniness, staff, food, quality of everything. Simply amazing!
Stayed in September 2024
Reviewed: August 18, 2024
Anastasia
LuxembourgNothing really
Great experience overall. Nice clean room, friendly staff,easy to find and quiet place
Stayed in August 2024
Reviewed: August 16, 2024
Mary
United StatesBalcony faces west so hot in the afternoon, didn’t cool down until late at night. Self-check in and digital lock can be a bit challenging but worked out.
Wonderful staff, nice modern room with big shower, balcony, comfortable big bed. Great breakfast.
Stayed in August 2024
Reviewed: August 16, 2024
Susy
United StatesIt’s a delightful hotel: Tanya and staff are very welcoming and made my stay memorable ❤️ My hotel room was very comfortable and clean. I had lunch upon arrival which was delicious; breakfast was fantastic and had all my favorite Swiss dishes and delicacies. Needless to say, I was in heaven🥰
Stayed in August 2024
Reviewed: June 21, 2024
Chelsey
NetherlandsRoom did get a little hot, and there’s no AC, and the street it was on could be loud with the window open. I imagine it’ll just get worse over the summer.
Coffee was great, room was clean and comfortable. The outdoor sitting area was very nice, the staff was very friendly. Yoga / gym room was a welcome addition.
Stayed in June 2024
Reviewed: June 18, 2024
Mafalda
NetherlandsNot so much space to stay in the common area having a drink or chatting with the rest of the group. The restaurant doesn't has many options for dinner.
Everyone was always nice and happy. Everything was with high quality, very confortable, clean and well maintained.
Stayed in June 2024
Reviewed: March 19, 2024
Fabian
SwitzerlandSimple and clean rooms. Breakfast was nice. Staff was friendly and helpful.
Stayed in December 2023
Reviewed: January 8, 2024
Martin
Switzerlandbed should be bigger, was quite small for a double room
nice modern lodge, friendly staff, great breakfast
Stayed in January 2024
Reviewed: January 3, 2024
Wilhelmina
SwitzerlandA place full of love and passion
Stayed in January 2024
Reviewed: August 30, 2023
Yingyi
ChinaVery kind staff
Stayed in August 2023
Reviewed: August 13, 2023
Buky
Czech RepublicThe hotel might be on the pricy end of things, though I can't think of any other negative.
I loved the balcony view of the mountains. Breakfast was exceptional, beds were very comfy. I especially appreciated the keyless management system of the establishment - you can unlock doors just with your phone through their app! The staff was friendly and welcoming. The hotel has its parking places outside - no extra cost.
Stayed in July 2023
Reviewed: August 2, 2023
Alessia
United StatesThe breakfast was absolutely the best! The location is very nice and the managers are super friendly and kind. We got upgraded, they left us a card in the bedroom telling us about this...nice gesture
Stayed in July 2023
Reviewed: July 23, 2023
Brigitte
SwitzerlandFor our purpose nothing, if not all day outside rather small room
Simple but all essentials available, great flexibility for individual wishes. Very quiet
Stayed in July 2023
Reviewed: March 9, 2023
Adam
SwitzerlandIt's a family-owned business and the owners really care about your experience. That really shows. The hotel is very tidy and well run, the communal areas feel welcoming and cozy and whoever is cooking the dinners is doing an amazing job.
Stayed in March 2023
Reviewed: February 27, 2023
Kyle
United KingdomSauna or spa/pool would have made this place the best. Buses didn't run early enough for return to Basel/Zurich via Flims village (start around 8am) but not accomodations fault.
Breakfast was great, interior design and vibe of communal spaces. Looks great for mountainbikers too. Loved the books selection.
Stayed in February 2023
Reviewed: February 20, 2023
Lorenzo
SwitzerlandThe room we had was a bit small for three although it was still functional
Very friendly personell and good breakfast. Room and building are modern and functional. The hotel is well connected to the center of the village by bus or a short walk.
Stayed in February 2023
Showing 1 - 25
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