Reviews of Hotel Restaurant Jungfrau

the food in the restuarant was good

The hotel is old and tired. The room had a terrible odor. The drapes were full of dust. The bedding was dirty. the mattresses were old and uncomfortable. we had to leave a day early because of the poor conditions.

Room had an outstanding view, and was spacious. Very large terrace

Property was perfectly located. Our room had a balcony with an incredible view. Was initially worried based on other reviews but our room was clean and comfortable. It’s an older property but everything was clean.

The main door that is used by guest never seemed to be locked it was cracked open but never felt unsafe

This hotel exceeded expectations. The outside could use a bit of TLC but the room was very nice. Clean, large enough for my family, ideally situated.

The argument I had with my wife when she saw the outside and thought it would not be nice.

Nice

Parking lot

Location was great. Loved the Balcony overlooking the Main Street with a side view of the falls. Room nicely decorated

Check in not until 4 and on arriving a bit early-we were turned away in a very cold way. Water pressure in shower was barely a trickle. Hallway has old carpet. Could use a little updating. Being on the main road, the car noise was loud for light sleepers. The bed was way too soft! Staff members were often smoking right under staircase to enter hotel.

Staff nice and friendly.

Bathroom light flashing and the even though we asked twice to have it fixed they never fixed it.

Surprisingly the mattress was comfortable and the car parking was free, apart from that nothing much. I stayed for second time at this hotel after a gap of 11 years and standard seems to have went downhill. The price that you pay for at this hotel is for the Location, views and the place. If you just plan for crash for the night after a long day of hiking and sightseeing, Go For It.

No vacuuming or thorough cleaning during 4 days of my stay. Had to consistently clean our feats, after walking bare foot in the room for sometime.

Nothing, DO NOT COME HERE.

For the price we paid for 2 days, we really disappointed, Some wires in the bathroom exposed, staff was dedicated to the restaurant and not for the hotel and tries get orders from the restaurant, asked where to park and staff said park other side of the street even when they had enough parking, on street 20chf for one day paid to the food stand and i suspect it belong to the hotel. This month we stayed in 6 hotels and this was by far WORST AND MOST EXPENSIVE hotel. DO NOT COME HERE

I like the location. It is absolutely beautiful. The building itself looks very good and so is the room. It is also conveniently located near the bus stop and is just one stop from the central station.

There was no hot water in the shower. - The staff was not up to the mark and was very welcoming - The room does not have air conditioners for hot days - The toilet was not clean enough.

The property is small but the location is very excellent. Loved the view from the balcony of our room.Station is walking distance from the property which is good.

View and sound of waterfsll

Room and furniture are old and need sn upgrade/renovation ; bathroom could have been cleaner

Perfect location, clean rooms, nice staff

Overpriced, paid 230$ for 1 night. I understand it’s peak tourist season but pretty ridiculous prices

Great position, view of falls from my room. Staff were helpful. Dated property, no frills but fantastic location, quiet at night. Bed comfy. No complaints about my stay.

Location is amazing not because of hotel, but because Lauterbrunnen is amazing village to visit. View from window was amazing

A lot! We had to do late check in because of train delays and once we arrived being so exhausted, the reception lady was so rude, so unprofessional. She didnt even take us to our room, just put the keys to the table and left. Questions were not answered, instead she said “see, your friend understood me, ask her”. The next day we had a evening walk and once we arrived to hotel, doors were locked. So absurd. Thanks God we managed to get the doors open. Hotels must be working 24/7 right? Room has very poor facilities. Besides, we were offered breakfast for 15 CHF each, but it looked funny. I am uploading a video of it. It was basically breakfast for not breaking your fast, lol!