Untere Tuftra 3, 3920 Zermatt, Switzerland
#10 of 494 hotels in Zermatt
Guests' ChoiceBased on 39 apartment reviews
9.6Cleanliness
9.7
Comfort
9.9
Location
9.4
Facilities
9.9
Staff
9.7
Value for money
8.9
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: September 1, 2025
Stuart
United KingdomNothing
Wonderful well appointed and located properly.
Stayed in September 2025
Reviewed: August 17, 2025
Auger
SwitzerlandQuiet location, clean modern apt with smart layout and design. Peaceful garden/terrace with view of Matterhorn. Perfect for a family of 3 and pet.
Stayed in August 2025
Reviewed: June 22, 2025
Laurent
FranceExcellent, I just couldn’t get enough of the view, Everything that you need is on spot, I felt like at home
Stayed in June 2025
Reviewed: February 28, 2025
Dan
United KingdomFantastic Property, very clean and modern with all the facilities needed. The view of the matterhorn was amazing !
Stayed in February 2025
Reviewed: December 22, 2024
Brooke
AustraliaThe apartment was spacious and had everything we needed for our stay. The beds were super comfortable and the view from our balcony of the Matterhorn and surrounds was spectacular.
Stayed in December 2024
Reviewed: December 20, 2024
Lauren
United StatesThe beds were very firm but otherwise it was a very lovely stay.
The property was exceptionally clean. It had everything we needed. The stove worked great. The shower was really hot in a good way. Plenty of space. We are a bit up the hill away from the town, which we liked, because it was quiet and we enjoyed waking.
Stayed in December 2024
Reviewed: September 25, 2024
Chris
CanadaVery bright and clean. Lots of utensils. The kitchen was very well organized. Great views of the Matterhorn.
Stayed in September 2024
Reviewed: August 27, 2024
Camille
FranceGreat appartment in Zermatt - all was perfect ☺️ quiet flat, amazing view on the Matterhorn, comfortable beds and friendly host... We really loved our stay in Zermatt. If I go to Zermatt again, I'll rebook this flat!
Stayed in August 2024
Reviewed: June 24, 2024
Fitzharris-onyon
United StatesThere was no shower gel in the shower so we had to go buy some. I found out by chance where the user manuals for the appliances were, which was very helpful since appliances are so much different than at home. To have the manuals out would be nice in case one needs help with the tricky ultra modern European appliances.
No breakfast which is fine. We enjoyed the quietude and location outside town. We were never disturbed by noise and enjoyed being away from the incessant construction that is ruining Zermatt!
Stayed in June 2024
Reviewed: January 16, 2024
Pavel
United KingdomThe apartment is comfortable, there was enough space for 3 adults. It is close to the bus stop, also has ski storage.
Stayed in January 2024
Reviewed: December 27, 2023
Goro
United KingdomNothing.
Ultra clean, spacious, peace and quiet area, close to Matterhorn gondola, Matterhorn view from balcony, very equipped kitchen, powerful washing machine and dryer, dry space for ski gear, friendly and informative stuff, this place has got everything you could think of.
Stayed in December 2023
Reviewed: October 16, 2023
Chia
TaiwanPerren is a pretty pretty kind lady. The flat is comfortable & scrupulously clean & near the red line e-bus station.Heartily recommended.
Stayed in October 2023
Reviewed: September 6, 2023
Lily
AustraliaSpacious apartment. Everything is new and working. Great views. Very comfortable! We loved our stay and didn't want to leave.
Stayed in September 2023
Reviewed: August 22, 2023
Pin-yen
TaiwanThere is nothing to complain about: the apartment is clean, the kitchen is well-equipped, and the bedroom is very cozy. The view from the backyard is truly exceptional. Every day in the evening, we enjoyed sitting in the backyard, having our after-hike dessert while admiring the Matterhorn. The location (at the edge of Zermatt, a 20-minute walk from the train station) should be seen as an advantage: it gives us the tranquility of a mountain village, with numerous hiking opportunities nearby.
Stayed in July 2023
Reviewed: July 3, 2023
Nancy
United StatesEasy access, host was very helpful in all aspects of stay!
Stayed in May 2023
Reviewed: June 25, 2023
Jasmine
United KingdomLocation was perfect for exploring and hiking. 25 minute walk from the train station and easy to walk into Zermatt for shops and dinner. Very clean apartment with well-equipped kitchen. The view was stunning - we had the groundfloor apartment with a spacious garden looking out to the Matterhorn. Would definitely recommend staying here! Tips: Washing machine is in the basement (if wish to use then bring franc coins for the meter). Hand and dishsoap provided but bring your own shampoo/conditioner and body wash.
Stayed in June 2023
Reviewed: June 12, 2023
Janet87
Switzerlandthe apartment has all the comforts, we felt at home. The mountain view was something exceptional.Thanks a lot.😚☺️
Stayed in June 2023
Reviewed: May 22, 2023
Bec
Australian/a
such an amazing stay! the apartment was huge and provided everything we needed - lovely coffee machine, dishwasher, comfy beds, self serve laundry and an amazing view of the Matterhorn right out back. it’s a long uphill walk from town but so worth the quiet and the view you get. The host is lovely too - we would highly recommend!
Stayed in May 2023
Reviewed: May 8, 2023
Sananda
MaltaNA
Everything about the property is WOW !! It is very well maintained. The Perren family are very courteous and helpful. The view from the place is breathtaking. The property is spacious and has very good surroundings. If I go to Zermatt again, I will stay only at Felice.
Stayed in May 2023
Reviewed: May 7, 2023
Juan
NetherlandsTwo things can be improved: 1) The way to find the accommodation is not clear. The way that goes to the place is not tarmac, which can create confusion. Even using Google Maps (or another similar navigation tool), you may get a bit lost. In this respect, some signs/arrows with the name of the place could be of great help (we noticed other accommodations have done so). 2) The place does not include any shower gel/soap (it does include hand soap though), which is fine, but it could be announced explicitly. A last remark, which does not relate to the administration of the place: the bus that goes to the apartment stops working before 20.00. So if you are having fun in town until late, then you will enjoy a good walk (which for us was fine).
Everything. The apartment has a spectacular view to the Matterhorn. That view is from the backyard, where the place is furnished with a table and chairs: perfect to address a bottle of wine while enjoying the Matterhorn at the sunset. The place overall is very well furnished; it has everything you need for a comfortable stay (dishes, cutlery, fridge, dishwasher, coffee machine, etc.); it has even some board games and nice books. The place has a TV that we didn't need to use at all. The bathroom is very modern and functional; it's a pleasure to be there. Something that we loved was the quietness of the area. For some people the location might be inconvenient because is not close to the center of Zermatt (for us that was a plus). In any case, near the apartment there are bus stops where you can catch the red-line buses (for free!).
Stayed in April 2023
Reviewed: February 14, 2023
Bunnell
IrelandLocation and furnishings etc were just right. Our hosts were helpful, friendly and attentive.
Stayed in February 2023
Reviewed: January 1, 2023
Yannick
FranceBeautiful and convenient apartment. Amazing view on the Matterhorn (Cervin). Close from 3 good restaurants and from the Glacier Express. The host is nice, gentle and helpful.
Stayed in January 2023
Reviewed: November 7, 2022
Rui
SwedenNice place to wake up with a view of Matterhorn.
Stayed in November 2022
Reviewed: October 22, 2022
Geannette
CanadaApartment was tricky to find. It would be helpful to inform renters at booking about the free bus line and bus stop to apartment and also a walking map to get there.
Apartment was large and clean with a beautiful view of Matterhorn. Kitchen is clean and well equipped; much appreciated. Location was a bit of a uphill walk from the train station and downtown, so if you have luggage you'll need to take a taxi. However, there is a free bus we found out on own later that takes you within 200m of the apartment.
Stayed in August 2022
Showing 1 - 25
Niagara Falls, Canada
Airlie Beach, Australia
Oludeniz, Turkey
De Panne, Belgium
Bellagio, Italy
Burg, Germany
Singapperumālkovil, India
Khao Tao, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content