Kastanienbaumstrasse 91, 6048 Horw, Switzerland
Based on 397 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
8.7
Facilities
8.9
Staff
9.7
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 26 August 2025
Laimeee
IrelandNothing
Lovely staff. Loads of car parking just across from hotel. There was a bus stop right beside hotel that brought you into centre of lucern. It was free with visitor pass. Lovely selection of food for breakfast.
Stayed in August 2025
Reviewed: 26 August 2025
Nozar
SwitzerlandAll good
Location, price, free parking and staff. Single room and bed comfortable. On-suite facility including shower were perfect.
Stayed in August 2025
Reviewed: 20 August 2025
Suzenne
SingaporeNothing
Very clean, very comfortable.
Stayed in August 2025
Reviewed: 20 August 2025
Richard8899
ChinaThe room is clean and staff very friendly
Stayed in August 2025
Reviewed: 18 August 2025
Serap
United KingdomEverything was so clean and comfortable
Stayed in August 2025
Reviewed: 8 August 2025
Mohamed
EgyptNothing at all.
Really great place to stay, our stay in Felmis in July 2025. Staff are really nice, breakfast was super. Reserved electric car charging station was really appreciated. I'd definitely go there again.
Stayed in July 2025
Reviewed: 7 August 2025
Begonia
France10min drive from center
Confortable room with nice views, only 10min drive to center. Free parking onsite
Stayed in August 2025
Reviewed: 6 August 2025
Ahmed
SwitzerlandGood hotel good value for the money
Stayed in August 2025
Reviewed: 4 August 2025
Marieke
NetherlandsThe bathroom is very small and lacked hooks to hang things. Also in the room there weren't enough hooks to hang your clothes, towels, etc. Also, the room really needs mosquito screens in front of the window. But the manager, a very kind and accommodating man, by the way, told us they have already been ordered, so next time that should all be fine!
Nice hotel in the outskirts of Luzern. Bathroom is small, but the shower jet was great! We were also glad that there were 2 separate matrasses, because they were a bit on the soft side. But we slept well. Breakfast was great: fresh fruits, cheeses, good bread, etc. We especially appreciated the kindness and attentiveness of the lady from Venezuela who works the breakfast shift. We visited Luzern from here by bus, because we preferred to stay in a quieter place than in the city. The bus stop is right in front of the hotel entrance. It's free of charge, with the tourist pass that you get from the hotel. Super convenient, because parking is expensive in Switzerland. Parking at this hotel is free of charge.
Stayed in July 2025
Reviewed: 3 August 2025
Allensteiner
PolandLong distance from the Lucern centre Ugly bathroom
Friendly staff, very nice view from the room Fridge in the room Free parking, free transport city ticket ( bus stop near the hotel)
Stayed in May 2025
Reviewed: 1 August 2025
Mary
IrelandNothing
From the moment we arrived and were greeted by Patrick we knew we were in a well run hotel. We loved everything about this hotel.
Stayed in July 2025
Reviewed: 29 July 2025
Julie
FranceWe had a great stay. We were looking to have easy nature access and this hotel was perfectly located. We had a long walk near the lake and the landscapes were super nice. A bus stop is just in front, so you can reach town in 20 minutes. The hotel also has a restaurant but there's also a small city center 15minutes away. Everything went super smoothly.
Stayed in July 2025
Reviewed: 27 July 2025
Amrut
United StatesEverything! And more! It is an exceptional in all aspects of what hotel should be offering. Cleanliness, convenience, and quality earn my superlatives. Staff was courteous and helpful. High quality breakfast was very impressive and satisfying.
Stayed in July 2025
Reviewed: 26 July 2025
Vicki
United KingdomFantastic breakfast. Lots of choice. Staff were extremely helpful and attentive. Free transport into Lucerne a bonus. Buses were frequent, with the bus stop just opposite the hotel.
Stayed in July 2025
Reviewed: 26 July 2025
Edward
DenmarkThe breakfast was very nice. We did not try the restaurant in the evening but from the look of it I expect it would have been very nice. It feels like the restaurant is the main business of the place. It was very nice to have parking just across the street. They also have a charger where we could have charged our Tesla, but we had enough battery so we've chosen not to. They've also had free electric scooters that the guests could use, but in our case it was not possible since it was a bit rainy and was not the best weather for scooters.
Stayed in July 2025
Reviewed: 20 July 2025
Peter
United KingdomNo downsides really.
Good location. Great view of the mountains from our room.
Stayed in May 2025
Reviewed: 20 July 2025
Neil
United KingdomWhat a lovely hotel this was, very friendly & helpful staff members, room was very clean & comfortable. Excellent shower, amazing views from our room & 1st class breakfast.. location is in a quiet village just a bus ride away from the main tourist areas. Buses are frequent & free with the tourist ticket supplied by the hotel Highly Recommend This Hotel
Stayed in July 2025
Reviewed: 15 July 2025
Darwin
United StatesEveything. Staff very nice. Rooms are very clean and roomy. Large shower. You control the air consitioning i like other hotels in switzerland. The location is a little away from the center but the hotel provides a pass so u dont pay for transportation within the city during the stay. The bus stops right in front of the hotel.
Stayed in July 2025
Reviewed: 14 July 2025
Julie
United StatesNothing
Very nice hotel. Very friendly and helpful staff. Very good restaurant. Nice that they have air conditioning. First hotel on our European trip that had washclothes! Also have some English speaking TV stations. They also give you free bus passes to Lucerne and the bus stop is across the street.
Stayed in June 2025
Reviewed: 14 July 2025
Serena
United KingdomNil
Amazing breakfast. Helpful staff and lovely location out of town with regular bus link
Stayed in July 2025
Reviewed: 12 July 2025
Abdulaziz
Saudi ArabiaNo sleepers. Little bit expensive .
There is free bus to Lucerne Cozy hotel Clean Bed is comfortable Stuff is great and friendly Near everything by car 10min max Free parking AC AVAILABLE Nice setting area on the room
Stayed in July 2025
Reviewed: 12 July 2025
Peter
AustraliaGood breakfast, we used the free bus from outside the hotel into Luzern, didn't use the car while we ere there. The small coin laundry in the hotel was welcome.
Stayed in June 2025
Reviewed: 10 July 2025
Anthony
United StatesNothing we disliked. Some may find lack of shops and other restaurants in immediate area to be disappointing but we were happy with location.
The room was very comfortable and quiet. Small sitting area was nice and surprising to find skylight with shades that were power controlled. Staff were very welcoming and friendly. Breakfast offerings were delicious, plentiful and fresh. Tried restaurant for dinner on first night and were blown away, so we ate there the next night too. Parking lot is across street, easily accessible and plenty of space. Location worked well for getting into town. Bus stop in front of hotel. Easy drive into town.
Stayed in June 2025
Reviewed: 2 July 2025
Rochelle
United StatesNothing
The air conditioning was amazing, the room was a great size and clean, and the food at the restaurant was great. The staff went above and beyond!
Stayed in July 2025
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