Skip to main content
  1. Hotel reviews homepage
  2. Switzerland hotel reviews
  3. Canton of Valais hotel reviews
  4. Zermatt hotel reviews
  5. Reviews of Face d'Or

Reviews of Face d'Or

Unterer Mattenweg 54, 3920 Zermatt, Switzerland

#226 of 494 hotels in Zermatt

Guests' Choice

Review Score

Based on 15 hotel reviews

9.9

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.5

  • Facilities

    9.9

  • Staff

    9.9

  • Value for money

    9.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 15

  • Reviewed: August 10, 2025

    10
    A luxurious stay with amazing views and amenities!
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    While our dislikes are greatly outweighed by our likes and the amazing quality of the property, I will note that the upstairs rooms were hot and hard to cool off at night with the small window openings. Those sleeping upstairs found it hard to get a good night of sleep. They kindly provided fans, but unfortunately it was not enough to get the cool air outside to flow inside.

    The penthouse unit was beautifully and tastefully decorated, and the kitchen was well appointed. The beds were comfortable and linens were in line with high-end luxury accommodations. The deck was large and beautiful, and the view of the Matterhorn was amazing. We loved the relaxing spa area, which our unit had direct access to, being on the same level. And the breakfast was such a luxurious plus- so delicious, made to order and promptly delivered at the time requested. Joel and Magdalena were very responsive and took care of our every need. It felt like we were staying at a Four Seasons property.

    Stayed in August 2025

  • Reviewed: July 31, 2025

    10
    Luxurious and welcoming
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    This is a piece if luxury in the gorgeous Swiss Alps. Its so clean, so spacious, so luxurious, and so welcoming.

    Stayed in July 2025

  • Reviewed: June 11, 2025

    10
    Amazing location with Matterhorn views and the most friendly attentive hosts
    • Leisure trip
    • Group
    • Two-Bedroom Deluxe Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it’s beautiful

    The property was absolutely amazing Very new and glitzy with all the up to date appliances you’d come to expect from a high end property

    Stayed in June 2025

  • Reviewed: April 18, 2025

    10
    Amazing apartment, highly recommend and you won't regret it!
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolutely amazing apartment! So spacious and well equipment. The owners were so hospitable! We got an upgrade to our room with such a beautiful view of the mountains.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    10
    Perfect location and spotless apartment.
    • Leisure trip
    • Group
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location and the views from the stay were amazing. The place was spotless and the cleaning services each day were spot on. Breakfast was superb and service of it was on time. If I’m visiting Zermatt again, I will definitely be back to stay here again.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    A Slice of Heaven in the Heart of Nature
    • Leisure trip
    • Group
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Our stay at Face d’Or was absolutely exceptional! The entire facility is stunning – every detail is thoughtfully designed, and the atmosphere is both elegant and cozy. The wellness area is remarkable – a true haven of relaxation and beauty. But what truly made our stay unforgettable was Magdalena, the owner – the sweetest person on Earth! She made us feel so welcome and cared for from the moment we arrived. We genuinely enjoyed every minute of our time there and will definitely be coming back again. Highly recommended!

    Stayed in March 2025

  • Reviewed: February 9, 2025

    10
    We just felt in love with the confort, beauty and first class atention we got !
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything

    Stayed in February 2025

  • Reviewed: February 2, 2025

    10
    Definitely would stay again:)
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    This new apartment in Zermatt was exceptional, from the moment we arrived until the moment we left. On arrival, the host met us at the apartment. It was a lovely modern twist apartment, with your luxury elements. It had a spacious balcony with a view of the Matterhorn and each morning breakfast arrived at your chosen time, which was amazing and freshly made to order. The host was exceptionally great and lovely, anything we needed or recommendations we asked for, was great help. Highly recommended stay for Zermatt, only a 5min walk to train station/town and great location for skiing.

    Stayed in February 2025

  • Reviewed: January 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    The spa and wellness area on the 4th floor with Matterhorn view The delicious breakfast The availability and kindness of the host

    Stayed in January 2025

  • Reviewed: January 22, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    We had amazing stay in this new apartment in Zermatt! Everything inside is really top quality - the furniture, the kitchen, everything. The terrace is very big and perfect for sitting outside. What I liked most was that you get wide array of services like in room breakfast, can ask for a nanny or babysitter, professional laundry (not just normal washing machine), and more. The wellness area on the rooftop was really nice for relaxing at the end of a day. I must also say about the host - very kind person who helped with everything we needed. For us, it was perfect combination of luxury apartment with hotel services. Much better than staying in normal hotel room! Everything was new and working perfectly. The location in Zermatt is also very good. By the way a convenient access with a stroller straight to apartment door. I can definitely recommend this place if you want to have special holiday in Swiss Alps!

    Stayed in January 2025

  • Reviewed: January 18, 2025

    10
    Loved everything about our stay and hope to return!
    • Business trip
    • Solo traveler
    • Two-Bedroom Deluxe Apartment
    • Stayed 5 nights

    Beautiful and comfortable apartment with a great view of the matterhorn. Nice location just a 5-10 min walk to the center of town and the ski lifts. The breakfast each morning in the condo was a great way to start the day.

    Stayed in December 2024

  • Reviewed: August 29, 2025

    10
    We had a wonderful stay. Views from the apartment of the Matterhorn were beautiful.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Apartment
    • Stayed 3 nights

    All was great.

    The breakfast was very good. Arrived on time on all 3 mornings. Serving portions provided were just perfect and the croissants were very fresh and tasty.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Deluxe Apartment
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: February 4, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Deluxe Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

Showing 1 - 15

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!