Unterer Mattenweg 54, 3920 Zermatt, Switzerland
#226 of 494 hotels in Zermatt
Guests' ChoiceBased on 15 hotel reviews
9.9Cleanliness
9.9
Comfort
9.9
Location
9.5
Facilities
9.9
Staff
9.9
Value for money
9.5
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Showing 1 - 15
Reviewed: August 10, 2025
Susan
United StatesWhile our dislikes are greatly outweighed by our likes and the amazing quality of the property, I will note that the upstairs rooms were hot and hard to cool off at night with the small window openings. Those sleeping upstairs found it hard to get a good night of sleep. They kindly provided fans, but unfortunately it was not enough to get the cool air outside to flow inside.
The penthouse unit was beautifully and tastefully decorated, and the kitchen was well appointed. The beds were comfortable and linens were in line with high-end luxury accommodations. The deck was large and beautiful, and the view of the Matterhorn was amazing. We loved the relaxing spa area, which our unit had direct access to, being on the same level. And the breakfast was such a luxurious plus- so delicious, made to order and promptly delivered at the time requested. Joel and Magdalena were very responsive and took care of our every need. It felt like we were staying at a Four Seasons property.
Stayed in August 2025
Reviewed: July 31, 2025
Sejal
United StatesThis is a piece if luxury in the gorgeous Swiss Alps. Its so clean, so spacious, so luxurious, and so welcoming.
Stayed in July 2025
Reviewed: June 11, 2025
Heather
United KingdomNothing it’s beautiful
The property was absolutely amazing Very new and glitzy with all the up to date appliances you’d come to expect from a high end property
Stayed in June 2025
Reviewed: April 18, 2025
Romaine
United KingdomAbsolutely amazing apartment! So spacious and well equipment. The owners were so hospitable! We got an upgrade to our room with such a beautiful view of the mountains.
Stayed in April 2025
Reviewed: April 2, 2025
Hariharan
MalaysiaPerfect location and the views from the stay were amazing. The place was spotless and the cleaning services each day were spot on. Breakfast was superb and service of it was on time. If I’m visiting Zermatt again, I will definitely be back to stay here again.
Stayed in March 2025
Reviewed: March 23, 2025
Svetlana
SwitzerlandOur stay at Face d’Or was absolutely exceptional! The entire facility is stunning – every detail is thoughtfully designed, and the atmosphere is both elegant and cozy. The wellness area is remarkable – a true haven of relaxation and beauty. But what truly made our stay unforgettable was Magdalena, the owner – the sweetest person on Earth! She made us feel so welcome and cared for from the moment we arrived. We genuinely enjoyed every minute of our time there and will definitely be coming back again. Highly recommended!
Stayed in March 2025
Reviewed: February 9, 2025
Liz
United StatesEverything
Stayed in February 2025
Reviewed: February 2, 2025
Murtagh
United KingdomThis new apartment in Zermatt was exceptional, from the moment we arrived until the moment we left. On arrival, the host met us at the apartment. It was a lovely modern twist apartment, with your luxury elements. It had a spacious balcony with a view of the Matterhorn and each morning breakfast arrived at your chosen time, which was amazing and freshly made to order. The host was exceptionally great and lovely, anything we needed or recommendations we asked for, was great help. Highly recommended stay for Zermatt, only a 5min walk to train station/town and great location for skiing.
Stayed in February 2025
Reviewed: January 27, 2025
Chiara
ItalyThe spa and wellness area on the 4th floor with Matterhorn view The delicious breakfast The availability and kindness of the host
Stayed in January 2025
Reviewed: January 22, 2025
Rokvaldas
LithuaniaWe had amazing stay in this new apartment in Zermatt! Everything inside is really top quality - the furniture, the kitchen, everything. The terrace is very big and perfect for sitting outside. What I liked most was that you get wide array of services like in room breakfast, can ask for a nanny or babysitter, professional laundry (not just normal washing machine), and more. The wellness area on the rooftop was really nice for relaxing at the end of a day. I must also say about the host - very kind person who helped with everything we needed. For us, it was perfect combination of luxury apartment with hotel services. Much better than staying in normal hotel room! Everything was new and working perfectly. The location in Zermatt is also very good. By the way a convenient access with a stroller straight to apartment door. I can definitely recommend this place if you want to have special holiday in Swiss Alps!
Stayed in January 2025
Reviewed: January 18, 2025
Laura
United StatesBeautiful and comfortable apartment with a great view of the matterhorn. Nice location just a 5-10 min walk to the center of town and the ski lifts. The breakfast each morning in the condo was a great way to start the day.
Stayed in December 2024
Reviewed: August 29, 2025
Anonymous
United StatesAll was great.
The breakfast was very good. Arrived on time on all 3 mornings. Serving portions provided were just perfect and the croissants were very fresh and tasty.
Stayed in August 2025
Reviewed: August 24, 2025
Fran
United StatesThere are no comments available for this review
Stayed in August 2025
Reviewed: February 4, 2025
Dionis
MoldovaThere are no comments available for this review
Stayed in February 2025
Showing 1 - 15
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