Great location and the staff is very kind and helpful. Our train was running late and they stayed past the check in time to allow us to check in. Very thankful that day!

Stayed in June 2025

Perhaps the distance to the train station - we decided to walk 16mins instead of getting a taxi for £50 as our time of arrival was 7.30pm or 8pm something like that. Perhaps more generous with the toiletries. Maybe foil or baking paper for the oven. However I really have to think here 😁 it was very well equipped.

The view was absolutely stunning!

Stayed in May 2025

Next time I would stay next to lifts as have a small child

Johannes was excellent. So kind and helpful. The apartment has an exceptional view of Matterhorn.

Stayed in December 2024

Nothing

Apartment was very decent and clean.

Stayed in October 2024

N/A

Excellent property in a great location in Zermatt. The apartment is well presented, clean, modern, and equipped with all basic amenities like a cooker, oven, kettle, cutlery, crockery. The only appliance we missed was a microwave but we were able to do without it. There's also a nice and clean bathroom with a great shower enclosure. Although we didn't have a direct view of the Matterhorn it was compensated by a fantastic overlook of Zermatt (especially in the evening when the lights were on) and the surrounding mountains on the eastern side of the valley (keep an eye out for the occasional appearance of Gornergrat train climbing up the hill), also look out for the famous Valais Blacknose sheep as they're sometimes grazing close by below the balcony. Overall great apartment and highly recommended for stay when in the Zermatt area

Stayed in October 2024

Going through the tunnel to reach the lift is an amazing experience. It can be difficult for someone who is claustrophobic.

Stayed in July 2024

Proximity to railway stations , comfort of the Appartement.

Stayed in July 2024

The lift can be a a bit of a wait but that's a pretty trivial thing really - overall everything was great.

Great location for us, close to lift and the ski hire shop and only a 10-15 minute walk from town and the railway station. Lovely balcony to chill on and the apartment itself was super clean and very comfortable. Good communication from the owners and plenty of facilities in the apartment if you wanted to cook for yourself (we didn't) Nice boot/ski storage room and washer/dryer facilities if you need them. We'd definitely stay at the apartments again. In poor weather you would take a taxi or bus to the apartments but if conditions are good then it's an easy walk.

Stayed in April 2024

Could not think of anything.

Great location, with spectacular access via a 100 m tunnel and great views of Zermatt village. The owner, Johannes, went out of his way to make our stay wonderful. The property is also within a short walking distance to the lift from where you can access the entire ski area.

Stayed in January 2024

Very comfortable and convenient. Everything is very well thought out.

Stayed in December 2023

This is just a personal preference, but we found the rooms too hot. Reception turned the heating down as far as they could for us, and we opened the doors and windows before bed to cool it down, but awoke each night because it got so hot.

Beautiful apartment including a balcony with views of the Matterhorn which we didn't expect! 15-20 minutes walk to town which was easy without luggage but we caught the taxi to and from the station on arrival/departure. Staff were very helpful. We recommend the bread delivery in the mornings - very tasty and still warm!

Stayed in December 2023

to get to the hotel you'll need to go through tunnel which is colder than the temperature outside but with jacket its not crucial

We visited Zermatt in September. I enjoyed our stay a lot. The room had an exit to a terrace with a nice view. Area is super silent. The room had everything needed for cooking (plates, cutlery, pan, teapot, coffee machine and even dishwasher). there's no washing machine in the room but you can use one in the hotel for small price.

Stayed in September 2023

Nothing

Very comfortable, clean & nice view..

Stayed in September 2023

Nothing

Everything was exceptionally lovely

Stayed in July 2023

It's a bit tiring dragging our luggage uphill to the location. About 20 mins walk from Zermatt station.

The room is spacious and comfortable. The view is great too.

Stayed in July 2023

Very helpful host. Beautiful finish in the appartment.

Stayed in March 2023

We stayed at the 2 bed apartment, the place was spotless and had everything we needed. Locations was great 200m from ski lift.

Stayed in December 2022

amazing property very clean

Stayed in December 2022

expensive and far from the station

large and comfortable

Stayed in December 2022

everything was quite ok.

the view of matterhorn is amazing from our very spacious balcony.

Stayed in October 2022

None… everything is Perfect!!

The place is full of surprises. we went through a tunnel to the reception. The staff are friendly and helpful.

Stayed in October 2022

Beautiful accomodation in a quiet part of Zermatt, but still close to everything (5 minutes on foot to the centre).

Stayed in August 2022

180m tunnel to get to a lift to the apartment. We were advised that there would be trollies for skis bags etc. There were not. They were at the other end 180m from the entrance by the ski room. The ski room is at the end of the tunnel as is the (slow) lift to the reception, and then again (after you have waited) the lift to your rooms floor. I say room, as, although the room has a well equipped kitchenette, there is little storage for food and if you did cook, you would be sleeping in the food smell etc etc. The room we had was certainly not an apartment, by any stretch of the imagination. There as very little storage - notably no bedside drawers. No safe for valuables. The only window (apart from in the bathroom) is a sliding door to the balcony. You can of course open this for ventilation, but you are in the mountains so this option is not hugely practical. This lack of ventilation is exacerbated, as there is no thermostat to modify the room temperature. You are at over 1600m in very dry air and you cannot turn down the heating. It is very dry and very hot at night - all night, every night. Unless you open the sliding door to your balcony. This may sound like a minor issue, but believe me it isn’t, particularly as these “apartments” are sold as 5* residences. The bathroom is very small - difficult to manoeuvre onto the loo. All good quality fixtures and fittings, just very very small. Skiing requires a lot of “kit” and these rooms are not designed to store it! The towels are less absorbent than your average tea towel, and the robes for the steam sauna area were, quite literally, thred bare. The towels were not changed on one occasion during our stay. Incidentally, there is no drinking water supplied via either tap or dispenser in the sauna / steam area, something if an oddity i felt as rehydration is very important at altitude. The lift takes ages - particularly if anybody else is using it from elsewhere in the property.

View from the balcony Decor

Stayed in March 2024

Very very helpful and friendly staff. A lot of equipments for cooking, amazing experience here.

Stayed in July 2025