Reviews of Esclusivo bilocale centralissimo

The location was good. Early check in was very helpful as we arrived earlier than the normal check-in time.

The sofa bed wasn't any good. It kept falling down. Also, appliances didn't work and owner wasn't helpful either. We had to look around for hours before we could get the power outlets to work. And then there was no sugar for us to take cups of tea!

Spacious and comfortable. Is well equipped and in a great location. Good value. Very clean.

Nothing

The property instructions were inaccurate which resulted us in lugging our big suitcases uphill for nearly one km, given it was raining it was a pleasant trip. The whole complex was dark and the washing machine was not inside the apartment that you have to travel down to a level down again in a dark room. When we checked in there were no soap , body wash or shampoo. We called the host and she did come to supply the hygiene products. However when we left early this morning my son left his air pods in the apartment and we didn’t realise this till the train departed. We requested to have the AirPod posted to us in another hotel and offered to pay the expenses, however we tested the host and tried to call but were ignored. While I recognised it was not her problem we would appreciate some help from the host or at least tried to reply the message. In another note most Airbnb places at St Moritz offer the day passes to the cable cars in the area provided you stay for two nights. I read the reviews and was led to believe it was the case so we booked the apartment but it was not the case. The cable car cost $44 Swiss francs and for three of us it is an expensive trip. After paying $600 per night we feel that we could have found much better value elsewhere. Wish the host to contact us to discuss this.

No passes and no response from the host.

Big spacious apartment and helpful owner.

I could smell cigarettes.

Very clean and nice place.

The small bed was not good.

There were 2 bathrooms, which we liked.

The direction given to us was very confusing- the apartment number (#15) was not mentioned anywhere in the address provided to us, also, there was a clear landmark of Bobby's restaurant but it was not mentioned either, it took us a long time to locate the house. There was no paper towel in the apartment.The window blinds were very difficult to operate.

A comfortable, well equipped and nicely decorated apartment at a fair price.

The only problem, not the host's fault, was simply finding the place walking from the train station. The map provided on line by the host started us in the right direction, but street signs are surprisingly hard to find in St. Moritz, and most doors along our walk showed no numbers. My advice to anyone not already familiar with the city: take a taxi!

Nice location right next to the Schweizerhof hotel. Comfy bed. Big apartment and well equipped. Nice and quiet.

Low ceiling in the hallway to the apartment was a bit claustrophobic, but inside the apartment was fine.

Location, view, apartment , everything was perfect. Must book

Great location

Unable to adjust the heating, was too warm. Could do with thermostat control.

Spacious place with full kitchen facility at your disposal. Place is a bit of a walk from the station, and instructions for check in was clear.

Apartment was not cleaned upon arrival, however the host was prompt to rectify the issue within the hour.

large house, good location, full equapments warm water all the day. very good view sport channel in the tv.

expensive , not comfortable to sleep on sofa bed , we was with 2 children ( honestly we book within one hour and they sending us an eamil that the apartment is ready for two.. unfor. i saw the msg later. in the booking app. was writing that the swimming pool is opening unf. is not it was a big disappoiting for the children. and we fall on sunday every thing their was close it was boring!! ( we ask refund they agree we r waiting yet to get)! its was cold at night we couldnt change tempreture in the room.

Great location

The bed in the lounge was not comfortable and it kept breaking down.

The location was good - near restaurants and shopping...walkable. Host did have coffee and basics provided.

The apartment needed LOTS of maintenance! Most notably (and most dangerous) was the family room glass door to the balcony had no top hinge. I opened the door and it almost fell to the floor! The only hinge holding the door on was the bottom hinge. I had to literally lift the door to get it back in the frame to lock it. Obviously, we did not try to open again. The other balcony door in bedroom did not seem to open at all, therefore we never went out on the balcony. The toilet seat in the master bathroom was broken and we had to be very careful not to fall or knock the seat completely off the toilet! In addition, most of the cabinets were loose and didn't open or shut properly. This was our most expensive accommodation while traveling in Switzerland, and it was by far the worse. It is TOTALLY UNACCEPTABLE to rent a place that has serious and dangerous maintenance problems.

Great location and great property

N/A

Everything