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Reviews of Hotel Etoile & Alpenperle Residences 3 stars

Wildistrasse, 3906 Saas-Fee, Switzerland

#57 of 178 hotels in Saas-Fee

Guests' Choice

Review score

Based on 82 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night

    The work of reception staff was very professional The shuttle to the parking slot was ready immediately The planning of the room was excellent The recommendations of restaurants were extremely good

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Great service and worked really well for us as overnight stop walking Tour Monte Rosa
    • Leisure trip
    • Couple
    • Standard Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    All good.

    Great location. Easy to find. We were upgraded to a room in the main hotel. Staff were very responsive and proactive. Restaurant was great - Spanish tapas and pizza were great for us. Very flexible about us needing early departure - packed lunch provided. We were walking Tour Monte Rosa.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Lovely clean apartment and fantastic Mountain View’s
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    All was fine. The only issue really was that it was right at the north end of the village so quite far to walk up and down to the main part of the village to the shops if have to do it 2 or 3 times daily in the heat though probably not a major issue for most people

    The rooms were exceptionally clean and very comfortable beds and good quality bed linen. I never had a fridge in my room so the host kindly allowed me to change to another room with a kitchenette. The first apartment had a lovely large balcony with amazing mountain views.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Fabulous hotel after long walk from Italy we will return for longer stay .clean friendly helpful staff
    • Leisure trip
    • Family with young children
    • Standard Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Nothing Wish we had stayed longer

    In quiet area of saas fee . Excellent staff very friendly helpful Excellent facilities sauna and hot tub provided dressing gowns Plentiful breakfast Lovely gesture for daughters birthday Buggy lift to bus station Very clean room and hotel area Excellent communication re arrival and saas fee city pass We will return

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Family Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    We couldn't stay longer! Everything was great, we will come back next summer!

    The staff was very accommodating and friendly. Super helpful in coordinating pickup from parking lot and with fun activities.

    Stayed in July 2025

  • Reviewed: 13 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Rooms were quite noisy, we could hear everything the neighbours said.

    Friendly staff, clean room, good breakfast, good location.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    Staff excellent, Miriam and Italian lady whose name escapes me, sorry, looked after us very well. Very warm welcome.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Twin Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Dinner was a bit minimal; they have tapas but not very much choice. Location is a bit far away from the lifts but that also means its very quiet.

    Very nice staff, very helpful. Great view from balcony

    Stayed in July 2025

  • Reviewed: 1 August 2025

    9.0
    A charming hotel in a truly unique village.
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 1 night

    The hotel is located quite a distance from the parking area – be prepared to drag your luggage for about 500 meters. :) The parking is paid and not exactly cheap.

    The town itself is very unique – keep in mind that it’s not accessible by car. There is a paid parking area just outside the town, and it’s about a 500-meter walk to the hotel. This surprised us at first, but also added to the charm. The hotel is very clean and well-maintained, with a cozy common room where guests can meet, play board games, and relax together. The rooms are small but include a balcony, a mini-fridge, and – most importantly – a radiator and heated bathroom floors. The sun doesn’t always shine in Switzerland, so having the option to dry clothes is a real plus. The breakfast was tasty, with a good variety of options, and the staff were friendly and helpful. P.s. Free cable car included (summer period).

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Standard Double Room - Annex
    • Stayed 5 nights
    • Submitted via mobile

    Impossible to take a shower without flooding the floor of the bathroom. Breakfast in another building 5 min away on foot (we were in Alpenperle Residences) but we didn’t mind.

    Quiet and spacious room, tea making facilities in the room. Great breakfast with fresh local bread, ham, cheese and a good selection of fruit, vegetables, scrambled and self-boiled eggs - everything we need for a good start of the day in the mountains.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    10
    A perfect spot for a relaxing and fun getaway with friends.
    • Leisure trip
    • People with friends
    • Standard Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Great stay with friends! Tasty breakfast, comfy rooms, friendly staff, and a relaxing outdoor jacuzzi. Perfect location near the city center.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    10
    Good recovery down from mountains
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The staff were extremely friendly and helpful. The breakfast was good and the room was excellent for the price.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Room with Balcony
    • Stayed 3 nights

    We had a wonderful stay at Hotel Etoile. The hotel is in a lovely, quiet part of the village but still with easy access to everything you might need. The staff were very friendly and attentive throughout our stay, and communication before our arrival was excellent too. A special thanks to Frederica, who was exceptional — always with a warm smile and a nice chat that made us feel truly welcome. Our room was cute and tidy, with breathtaking view of the mountains from the balcony. The included breakfast was a perfect start to each day, with a good variety to choose from. Highly recommended — we’d love to come back!

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Family Room - Annex
    • Stayed 5 nights

    Tapas was good

    fantastic Staff.

    Stayed in April 2025

  • Reviewed: 4 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Friendliness of staff and comfortable stay

    Stayed in July 2025

  • Reviewed: 28 June 2025

    10
    Nice hotel .
    • Leisure trip
    • Solo traveller
    • Superior Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Stuff cooperative

    Nice place and nice stuff..

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Family Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Sauna and jacuzzi included in price

    Staff was super helpful and friendly

    Stayed in June 2025

  • Reviewed: 19 May 2025

    8.0
    Nest Experience
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Excellent

    Stayed in April 2025

  • Reviewed: 14 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room - Annex
    • Stayed 4 nights
    • Submitted via mobile

    The staff were amazing...superb in fact.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    9.0
    Comfortable and very nice friendly, helpful Staff
    • Leisure trip
    • Group
    • Standard Family Room - Annex
    • Stayed 2 nights

    The Staff were really great and helpful, and the breakfast was very good.

    Stayed in April 2025

  • Reviewed: 31 March 2025

    9.0
    Great value for money-Nice and clean and friendly staff
    • Leisure trip
    • Family with young children
    • Standard Family Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast, very friendly staff and the jacuzzi and sauna were a bonus The hotel is a little further from town but ski storage near the slopes and free shuttle are super helpful

    Stayed in March 2025

  • Reviewed: 30 March 2025

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 3 nights

    nothing comes to mind!

    Breakfast was very good, ample choice. But the best feature was the staff. Very professional, warm and friendly.

    Stayed in March 2025

  • Reviewed: 29 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in March 2025

  • Reviewed: 20 March 2025

    8.0
    Great staff
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Billard ne marchait pas, jacuzzi un peu froid

    Salle de jeu

    Stayed in February 2025

Showing 1 – 25

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