We were on very hot days, and when we wanted to take a shower and opened the shower window, a lot of insects came into the bathroom through the window

The service, location, cleanliness and equipment of the apartment - TOP!

Stayed in August 2025

Nothing.

The apartment was very clean, large and very comfortable. The bed is HUGE and there was plenty of space for our high energy 4 year old to run around. The kitchen is well stocked and the toiletries were greatly appreciated. The cleaning service was also appreciated as we stayed for 5 days. The location was also fantastic. Easy access to the center, food, parks and the train station (10-15 minutes walk).

Stayed in July 2025

Nothing — everything was great!

The apartment is spacious, clean, very comfortable, and well-equipped. The location is perfect — close to everything but still quiet. The staff was friendly and helpful, and I loved the little touches like the coffee machine and the wash sets. And the kitchen is perfect for a short stay where we can cook for a simple dinner and enjoy the football game. Love it!

Stayed in July 2025

Nothing to say here.

Excellent accommodation very close to Zurich attractions. Clean superb Apartment very well serviced. The service desk is in a Hotel in the street behind called EMA House Hotel Suites. The area feels very safe and there are several restaurants withing walking distance. We had a great experience.

Stayed in July 2025

Didn’t like that there was no central AC, so we were a bit hot in the apartment given the time a year we were traveling in the summer. Also our apartment faces the Main Street and the traffic was noisy at night, also because we had to keep our windows open due to lack of AC.

Excellent apartment. Great kitchen, even had washer and dryer. Location walking distance to train and center and even a big grocery shop. Right across the limit river where people are swimming! It’s very safe!

Stayed in June 2025

Everything fantastic apartment

Stayed in June 2025

Wish if they put airconditioning

Staff very friendly, they have fan

Stayed in May 2025

No A/C. Not having air conditioning is probably not an issue for the vast majority of time in Zürich but for the few day we were there with the temperature getting over 90 degrees and our unit having southwest facing windows it was very uncomfortable. The staff did bring us a second fan which helped and we appreciate their efforts.

Clean, spacious, in a good location.

Stayed in June 2025

Location was perfect. There are a few grocery stores in the train station to get some groceries (open everyday of the week). Looks just like the pictures. Really nice that there are two separate toilets especially when traveling with a group of 5. No AC but they do provide two portable fans to cool off the rooms.

Stayed in June 2025

-

Staff!!! Cleaness!

Stayed in June 2025

No A/C in the unit, though I am thankful for the 2 portable units in the bedrooms. The windows were wide open upon our arrival, probably to let fresh air in the unit since no A/C, but then there were a few bugs also in our bedroom (probably because the windows were wide open when we arrived). Closed the windows, killed the few bugs and no more bugs to be found :) Also, the beds were a little too hard, but that is a personal taste. Having 2 Bathrooms was nice for 4 adults, but there is only 1 shower in 1 of the bathrooms, so a shower schedule is needed among the travelers. Location was very convenient to walk to everything, but the website shows great views (which we did not have) and there is a lot of construction in the area, so I felt like my walk always involved construction zones.

Location was close enough to walk to train station, bus terminal, Old Town, etc., so we could walk to everything! Close enough to the airport as well for a short Taxi/Uber ride to airport. Unit is well maintained and very clean. Very large private outdoor patio with plenty of seating was nice to relax in or entertain. Unit is very spacious with tons of storage if anyone is in need of a lot of storage. (Seems more suitable for a long term stay situation.)

Stayed in May 2025

Nothing

Location was close to the train station and the city center. Apartment was very well maintained, with easy access. The beds were very comfortable. Would highly recommend

Stayed in April 2025

Very clean apartment, new furniture, perfect location and perfect service. My highest recommendations.

Stayed in May 2025

Almost nothing, may be they need to increase the frequent.of apartment cleaning

Very nice apartment, spacious area, nice kitchen, available car parking , finishing is very nice and good location Reception staff are amazing and very helpful Recommended to stay in

Stayed in April 2025

Pillows were too soft for us, but this was only a minor issue

Beautiful, well equipped apartment, conveniently located. We loved having access to quality appliances (dishwasher, washing machine and tumble dryer). Beds were comfortable, overall a delightful place to stay. Would definitely stay there again.

Stayed in April 2025

I wouldn't say I didn't like anything about this property, but maybe one thing would have been nice which is replacing current generation tv with smart tv that has access to netflix, YouTube and other streaming apps out there.

This is not my first stay at EMA properties and particularly at this location, which is just 2 min walk from the main train station. The apartment is super clean and has all amenities one would need for a comfortable stay from a fully equipped kitchen to washing and drying machine. A nice and comfortable living area with a good size tv. Very comfortable bed and linen that are fresh and mighty clean for a good night sleep.

Stayed in April 2025

Awesome experience! Wifi speed and connectivity issues needs to be resolved.

Stayed in March 2025

Only a minor thing but you can hear at times road noise and the trams but it’s very infrequent and didn’t bother us.

Location is excellent, being on the top floor meant it was pretty quiet with good views. Very comfortable and spacious. Recommended for a stay in Zurich.

Stayed in February 2025

The kitchen is very nice

The house is big and nice. It’s great for family trip!

Stayed in December 2024

Very prompt and excellent service

Stayed in December 2024

Everything was perfect, big apartment, super comfortable and near for Zurich HB, I really recommend!

Stayed in December 2024

Could do with the living room area having a few more chairs/sofa for 6 people.

Good location, clean & spacious

Stayed in November 2024

Very clean and comfortable!

Stayed in November 2024

Needed more info on use of appliances and heating systems

Full service cleaning every two days

Stayed in November 2024