it would be wrong to mention anything here!

absolutely fantastic location and service, every last little space of the hotel is perfectly designed! easily one of the best hotels in Switzerland even though it doesn't come cheap!

Stayed in June 2025

Everything was in excellent shape, but the building / design is starting to feel a little bit dated. Beds are too short for me, but then again I am very tall. Rooms are a bit on the small side.

Location, breakfast and staff were amazing. It is Switzerland so value for money is just not in line with other countries, but nothing much the hotel can do about that.

Stayed in June 2025

Nothing

Exceptional service from a highly professional team.

Stayed in September 2024

- price point a bit high, but overall worth it

- beautiful location - excellent 2 star Michelin with plant based menu option - beautiful pool / garden / view - excellent breakfast, quality

Stayed in August 2024

Shower room was tiny. Couldn’t have two people in at once. Next time we will reserve a room with a full bathroom.

Location

Stayed in August 2024

Everything

Stayed in July 2024

Spa and pool are not bad but just not the rest of the standards - and not as good as other top Swiss hotels

Service was exceptional Great location Great food and breakfast Rooms are pretty

Stayed in July 2024

A hotel stay I won't soon forget. Phenomenal service from start to finish. Breakfast was outstanding, the room and bed comfortable, even with a "bespoke pillow menu" (!) Hotel staff went above and beyond to connect us with a local bike shop to facilitate a specific rental. (Wonderful cycling scenery, to boot) It's a pricey stay obviously, but feel we got what we paid for.

Stayed in May 2024

They have a major problem with sparrows (birds) eating from tables outside and I mean a lots of birds! They are constantly trying to eat, drink anything from your table even whilst you’re eating but as soon as even on of you gets up to leave the sparrows descend in number to grab whatever they can while you try your best the protect your partners food, etc. Be aware it is a major problem as you tend to eat outside more often than inside here!

Fantastic location on the lake with stunning views. This hotel has some of the friendliest staff we have ever encountered, they were just lovely. The suits are very well appointed but then this is not a cheap place to stay so they should be. The food in their lake front restaurant was excellent as was the service. Breakfast was superb too. There is an excellent attention to detail for guests throughout the hotel which is a credit to the hard work team behind it. If your thinking of staying in the area then is should be top of your list!

Stayed in June 2024

Everything i liked!

From the first minute of arriving to the hotel you feel that you are important guest. The staff is friendly and very careful. There is s valet parking. You are here only for relax! We tried some restaurants of the hotel (Marina and Eden Rock): compliments and thanks to the chef’s and staff, they are professional. The breakfast in the hotel is fantastic. Cleaning service received from me high rating too. The room with fantastic view on the lake, with terrace where you can spend romantic evenings with s glass of champagne.

Stayed in May 2024

The pool service doesn't quite match the standards set by other amenities offered at the hotel. We had to go up the bar to order most of the time

Stayed in May 2024

You can see that the hotel is a little tired overall, however threre are efforts to revitalize through some nice design elements. We stayed only one night and when I reserved, I enquired if the swimming pool and spa area were open. It was confirmed, however the swimming pool was not available most of the first day due to some reparation works. When they were over, I tried to enter the water, but it was SUPER cold.. so nobody was enjoying the swimming pool.... Too bad.

A very nice hotel, amazing location, great view and a very good service. The spa area was impressive with a huge hydra pool and a lot of saunas (hammam, dry sauna, nice area of rest). The breakfast was really good and tasty. Overall we liked the stay.

Stayed in January 2024

Sauna area a bit small

Everything Amazing location short walk to town E-bikes included Nice views Nice pools

Stayed in October 2023

Loved everything.

What is there to not like about this hotel. So beautiful, staff is great, the spa was amazing. Ascona was for us a wonderful unexpected gem.

Stayed in October 2023

The swimming pool closes at eight o'clock. If it closes until ten o'clock, I think it is better

Location in front of the lake. The staff are great

Stayed in September 2023

Loved everything about this first class hotel, the staff, the accommodations, the service, the amenities.

Stayed in September 2023

Dinner at one of the hotel restaurants was overpriced.

Excellent facility, location on the lake, and amazing staff. Very Close to town shops and restaurants.

Stayed in August 2023

Excellent

Stayed in July 2023

Can't think of anything

Best hotel I've stayed in. Great service, staff, room, amenities, etc.

Stayed in July 2023

Decoration not to our taste

Quietness Swimming pool Well located Very good breakfast and restaurant

Stayed in July 2023

the hotel's service (pool side food and drink), meals, check-in, valet, etc) as good as it gets. Pools, restaurants beautiful. Experiment perfect. thx!!!

Stayed in June 2023

everything was great

amazing location at the lakeside! the facilities are really welcoming and generous. the staff us very forthcoming and friendly.

Stayed in May 2023

dinner, the quality and prices…

the position, superview, super spa and pool. very good services

Stayed in February 2023

none

hospitality

Stayed in January 2023