Reviews of Eden Hotel und Restaurant
Bahnhofstrasse 31, 7130 Ilanz, Switzerland
#2 of 4 hotels in Ilanz
Guests' ChoiceReview score
Based on 272 hotel reviews
8.6Score breakdown
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Cleanliness
9.1
-
Comfort
9.1
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Location
9.0
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Facilities
8.7
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Staff
8.8
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Value for money
8.6
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Free WiFi
9.0
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Reviewed: 11 August 2025
Towr
Poland84 reviews15 helpful votes9.0“All good, nice place.”- • Leisure trip
- • Family with young children
- • Surselva
- • Stayed 1 night
- • Submitted via mobile
Nothing, the price perhaps, but all Swiss hotels are waaaay overpriced
Clean, friendly, bike storage in the basement...
Stayed in August 2025
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Reviewed: 6 August 2025
Rebecca
United Kingdom3 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
Water pressure in the shower, additional charge for a baby cot, appeared to be limited allocated parking.
View, size of room, breakfast, comfort, friendliness of staff, modern, amenties nearby, comfy bed & pillows
Stayed in August 2025
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Reviewed: 3 August 2025
Karolina
Switzerland14 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Lumnezia superior
- • Stayed 1 night
- • Submitted via mobile
Super nice stuff, very clean and big room with a view and amazing restaurant in the hotel!
Stayed in August 2025
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Reviewed: 18 July 2025
Erik
Netherlands12 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Surselva
- • Stayed 1 night
- • Submitted via mobile
Really nice hotel, very comfortable all together.
Stayed in July 2025
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Reviewed: 30 June 2025
Callum
United Kingdom34 reviews2 helpful votes8.0Very good- • Leisure trip
- • People with friends
- • Lumnezia superior
- • Stayed 1 night
- • Submitted via mobile
Comfortable bedding, coffee machine in the room, decent breakfast included
Stayed in June 2025
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Reviewed: 10 June 2025
Anna
Belgium29 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Lumnezia superior
- • Stayed 1 night
Excellent breakfast, and a very relaxing and renovated spa on the 10th floor with an amazing view!
Stayed in June 2025
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Reviewed: 7 June 2025
James
Singapore72 reviews13 helpful votes9.0“The perfect choice in Ilanz!”- • Leisure trip
- • Solo traveller
- • Surselva
- • Stayed 2 nights
- • Submitted via mobile
It’s a shame the hotel restaurant is closed on a Monday. This is typical of most restaurants in the country but is not something you would expect at a hotel serving international tourists.
The room was very spacious, the bed was very comfortable and the room came with a massive balcony with a sweeping view. I only tried the restaurant for breakfast but the food I tasted was very good. Hotel staff were friendly during my interactions with them. The biggest win for this hotel though is the location. It’s opposite the train station and where all the PTT coaches depart from, making it perfect for doing multiple day trips into the mountains!
Stayed in June 2025
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Reviewed: 20 May 2025
Meeem
United Arab Emirates37 reviews4 helpful votes9.0“The place was truly amazing”- • Leisure trip
- • Family with young children
- • Lumnezia superior
- • Stayed 2 nights
Nothing
Excellent experience, the hotel has a perfect location and outstanding service. highly recommended
Stayed in May 2025
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Reviewed: 24 April 2025
Valery
Switzerland13 reviews9.0“Gorgeous rooms with great Spa facilities”- • Leisure trip
- • Couple
- • Lumnezia superior
- • Stayed 1 night
No ski-lift departing from the town, and there wasn't a lot to do in the town itself. However it's in close distance to other towns.
Luxurious stay in beautiful rooms, with a great Spa on the top floor!
Stayed in March 2025
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Reviewed: 22 March 2025
Álvaro
Switzerland9 reviews9.0“Perfect for dog owners and ski lovers”- • Leisure trip
- • Couple
- • Lumnezia
- • Stayed 3 nights
- • Submitted via mobile
Everything was great
Perfect location for skiing or summer hikes. Pet-friendly. The breakfast is great and the restaurant as well. The rooms are very big with a nice terrace.
Stayed in February 2025
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Reviewed: 21 March 2025
Richard
United Kingdom11 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Lumnezia
- • Stayed 1 night
- • Submitted via mobile
Very close to the station. Staff very helpful and friendly. Lovely view from the bedroom.
Stayed in February 2025
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Reviewed: 19 March 2025
Margaret
United Kingdom11 reviews2 helpful votes9.0“We loved our stay at the Hotel Eden and will definitely come back. Location is just perfect.”- • Leisure trip
- • Couple
- • Lumnezia superior
- • Stayed 10 nights
Our room was generally very good but it was impossible to watch TV while sitting on the sofa which was alongside it (perhaps mount the TV on the wall). The TV had BBC World channel but it would have been nice to have had an additional English-speaking channel eg CNN. The room was very sunny during the day but quite dark in the evenings; it needs an extra light in the middle of the ceiling and one over the mirror. It would be nice if the hotel had a lounge area that guests could access during the day when the reception and bar are closed. Beware the waterfall shower!
The hotel was only a few metres away from the trains, bus to various ski resorts, shops and restaurants. Our room was huge with lovely mountain views and a sunny balcony. Wifi was excellent. Staff were extremely friendly and very helpful. Breakfast was plentiful and available over a long period (07:00 - 10:30). The restaurant was good.
Stayed in March 2025
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Reviewed: 9 March 2025
Arjun
Switzerland23 reviews1 helpful vote9.0“Ideal location, clean hygienic rooms, comfortable beds and fantastic views!”- • Leisure trip
- • Couple
- • Lumnezia
- • Stayed 3 nights
- • Submitted via mobile
The hotel has 5 floors out of 10 in the building but there’s only 1 elevator for the full building. Breakfast is a typical European breakfast (bread, eggs, bacon, cheese muesli)… nothing special. The pillows could be more comfortable if they were smaller in size and were memory foam or just regular pillows.
Freshly renovated rooms, hotel located at the Ilanz train station, very good in house restaurant also popular with town locals, courteous staff.
Stayed in March 2025
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Reviewed: 1 March 2025
Kikiz
Switzerland67 reviews10 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Lumnezia superior
- • Stayed 5 nights
The pillow was not comfortable
The room is spacious and clean. Great value of money especially during ski season
Stayed in January 2025
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Reviewed: 1 March 2025
Kikiz
Switzerland67 reviews10 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Lumnezia superior
- • Stayed 5 nights
The heating wasn't very good during our stay, and the room was a bit cold.
Great value of money, especially during ski season.
Stayed in December 2024
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Reviewed: 26 February 2025
Buk
Netherlands19 reviews4 helpful votes8.0“nice, quite family time hotel in fresh air and environment.”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 7 nights
room service could have been better, I saw unchanged pillowcase which was dirty, and they did not check the soap in wc for refill, I had to inform the stuff.
breakfast was really nice, good koffie and tea, fresh bread everyday.
Stayed in February 2025
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Reviewed: 19 February 2025
Mitch
Switzerland18 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Lumnezia superior
- • Stayed 2 nights
- • Submitted via mobile
Construction noise outside the window very early in the morning
Good breakfast and location
Stayed in February 2025
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Reviewed: 18 February 2025
Hermanas
Switzerland34 reviews4 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Lumnezia
- • Stayed 1 night
Tasty breakfast, fine view.
Stayed in February 2025
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Reviewed: 14 February 2025
Ingvar
Iceland5 reviews10Exceptional- • Business trip
- • Family with young children
- • Lumnezia superior
- • Stayed 7 nights
We loved it. The scrambled eggs were a must to get our day started for examlpe. So good.
Stayed in February 2025
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Reviewed: 9 February 2025
Gisele
Brazil27 reviews2 helpful votes9.0“Super cozy room and excellent location”- • Leisure trip
- • Family with young children
- • Surselva
- • Stayed 1 night
- • Submitted via mobile
Super good location, next to the train station, supermarket and pharmacy. Delicious breakfast, comfortable and cozy room.
Stayed in January 2025
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Reviewed: 9 February 2025
Gisele
Brazil27 reviews2 helpful votes9.0“Excellent location!”- • Leisure trip
- • Solo traveller
- • Lumnezia superior
- • Stayed 1 night
- • Submitted via mobile
Perfect location, next to the train station, supermarket, pharmacy. Delicious breakfast. Cozy and spacious room.
Stayed in January 2025
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Reviewed: 2 February 2025
Louisa
Ireland11 reviews9.0“Perfect base for a ski trip in Laax!”- • Leisure trip
- • Couple
- • Lumnezia superior
- • Stayed 3 nights
- • Submitted via mobile
Spacious and comfortable bedroom with a balcony overlooking the town and mountains, perfect location for a weekend of skiing in Laax - bus connections are right outside and bring you straight to the ski area. Breakfast was delicious, staff were really nice and the spa area was a great addition! Would highly recommend staying here!
Stayed in February 2025
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Reviewed: 2 February 2025
Flavia
Switzerland28 reviews3 helpful votes9.0“Excellent short term stay”- • Leisure trip
- • Group
- • Lumnezia superior
- • Stayed 1 night
Bathroom floor was really cold. Besides that no complains at all.
The breakfast was absolutely sumptuous. The rooms were spacious and well layed out. Nice views over the city.
Stayed in February 2025
-
Reviewed: 26 January 2025
Franz
Switzerland24 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Lumnezia superior
- • Stayed 2 nights
- • Submitted via mobile
The sliding door of the WC
Price, breakfast, location, parking spaces, pets allowed
Stayed in January 2025
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