Reviews of Peanut Medieval Lodge
Rue du 23 Juin 60, 2882 Saint-Ursanne, Switzerland
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewspecial, uncommon
not very well maintained (lamps that don‘t run)… staff friendly but not trained well tv should be possible somewhere
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGreat location, nice decor, the medieval theme not too overdone. Room was spacious…
Bathroom a little cramped and the shower was one of those environmental shower heads that sprays a mist but not water. Slightly frustrating.
Thank you very much for your detailed feedback! We are delighted that you enjoyed the location, the décor, the medieval theme, and the spaciousness of the room. We also appreciate your comment regarding the bathroom and especially the shower. Your input is valuable to us and will help us improve the comfort of our facilities for future stays. We look forward to welcoming you back and offering you an even more pleasant experience.
Thank you very much for your detailed feedback! We are delighted that you enjoyed the location, the décor, the medieval theme, and the spaciousness of the room. We also appreciate your comment regarding the bathroom and especially the showe… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewComfortable and quirky. Excellent breakfast
Menu change in restaurant
Thank you so much for your feedback! We're delighted that you enjoyed the comfort, originality, and the excellent breakfast. Regarding the menu change at the restaurant, we understand that it may have caught you off guard — we aim to offer a seasonal menu that highlights fresh, local ingredients. Your comment is valuable, and we'll make sure to communicate changes more clearly in the future. We hope to welcome you again soon!
Thank you so much for your feedback! We're delighted that you enjoyed the comfort, originality, and the excellent breakfast. Regarding the menu change at the restaurant, we understand that it may have caught you off guard — we aim to of… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewGood food but overpriced
No hanging space. Poor lighting. Internet connection shaky.
ChatGPT a dit : Thank you for your feedback. We're delighted to hear that you enjoyed the cuisine. Regarding the lighting, it is indeed intentionally dimmed to maintain the authentic and warm atmosphere of our medieval-themed hotel. This is an integral part of the immersive experience we aim to offer. We also take note of your other comments, particularly concerning the storage space and internet connection, and will share them with our team for improvement. We look forward to welcoming you again. Have a lovely day, Best regards, Gaëlle
ChatGPT a dit : Thank you for your feedback. We're delighted to hear that you enjoyed the cuisine. Regarding the lighting, it is indeed intentionally dimmed to maintain the authentic and warm atmosphere of our medieval-themed hotel. Thi… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewLarge bedroom:)
Thank you so much for your kind words! 😊 We’re delighted to hear that you enjoyed the location, the easy check-in process, and the friendliness of our team. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, The Team
Thank you so much for your kind words! 😊 We’re delighted to hear that you enjoyed the location, the easy check-in process, and the friendliness of our team. It was a pleasure having you with us, and we hope to welcome you back again soon! … Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewVery good located
Thank you so much for your kind words! 😊 We’re delighted to hear that you enjoyed the location. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, The Team
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewThe breakfast was very good. The location was very good.
Automatic check-in had problems; when I tried to do this, the system kept telling me that my date of birth was invalid, but I wasn't given a means of changing it. Then when I tried a different method, the system required me to verify who I was using a code to my email, but i couldn't access that without coming all the way out of the check-in system, in which case, I lost the progress I had made. The room, and the property generally were quirky. It felt like a new concept that hadn't yet been fully developed or realised. So I had medieval four poster bed, but it was made out of MDF. Not quite sure what use I could make of the swing in my room, and the curtains came off their hooks too easily when I opened and closed them. I ate in the restaurant one night and only when I sat down to order did I find out that there was a discount on certain dishes if I had made a reservation, but it was too late by then - that seemed like a bad bit of marketing.
Thank you so much for your detailed and constructive feedback. We’re glad to hear that you enjoyed the quality of the breakfast and our location. We sincerely apologize for the issues you encountered during the self-check-in process. We understand how frustrating this must have been, and we will investigate the issue immediately to ensure it doesn’t happen again. Please don’t hesitate to contact us directly if you need assistance in the future — we’re always happy to help. Regarding the room and the overall concept, we’re pleased you appreciated the originality, but we take note of your comments about the furniture and the curtains. Your feedback is invaluable in helping us improve the guest experience. As for the restaurant discount offer, we apologize if this was not clearly communicated. We understand how that could have been disappointing, and we will work on improving the way we present such offers to avoid confusion in the future. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an even better experience. Best regards, The Team
Thank you so much for your detailed and constructive feedback. We’re glad to hear that you enjoyed the quality of the breakfast and our location. We sincerely apologize for the issues you encountered during the self-check-in process. We un… Show more
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified reviewThe location was great. Not too far from the station. Variety of food for breakfast. The bed were comfortable.
The tap in the shower was not working properly. Didn't particularly like the dinner at the restaurant.
Thank you for your detailed feedback! We are pleased that the location, the comfort of the bed and the variety of the breakfast met your expectations. However, we apologise for the inconvenience with the shower tap and that the dinner was not to your liking. We take note of your comments to improve your experience, and hope to have the opportunity to offer you an even more pleasant stay in the future. Reception
Thank you for your detailed feedback! We are pleased that the location, the comfort of the bed and the variety of the breakfast met your expectations. However, we apologise for the inconvenience with the shower tap and that the dinner was n… Show more
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 16 October 2024 · Stayed in August 2024
Verified reviewReviewed: 24 August 2024 · Stayed in August 2024
Verified reviewWe liked the town that this hotel was located in.
- bathroom outside of the room - this was not mentioned beforehand. - very hot in room and no fan. - unfriendly lady in restaurant was very unhelpful when we arrived and when we were trying to ask to eat in the restaurant (which was half empty). We had to ask another member of staff for help and only then were we given a table to eat at. - food was extremely expensive and portions small. Service was slow and general unfriendly attitude toward us was upsetting. - hotel room was far too expensive for what it was.
Thank you for your detailed feedback. We are sorry that some aspects of your stay did not meet your expectations. Concerning the separate bathroom, we regret if this was not clear enough before your arrival, however it is explicitly displayed on booking and our website. We also take into account your comments on the heat in the room, a fan is available on request. We are particularly sorry for the experience you had in the restaurant, both in terms of welcome and service. This is not the level of service we wish to offer, and we will do what is necessary to improve this. Finally, we understand your feelings about prices and portion sizes. Your feedback is valuable and will help us make improvements to provide a more satisfying experience in the future. We look forward to serving you better on your next visit.
Thank you for your detailed feedback. We are sorry that some aspects of your stay did not meet your expectations. Concerning the separate bathroom, we regret if this was not clear enough before your arrival, however it is explicitly display… Show more
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 6 August 2024 · Stayed in August 2024
Verified reviewQuirky hotel with lovely rooms full of character, right in the middle of town. Very helpful and friendly staff and decent meals. Definitely a destination for lovers of all things medieval and people who need a place to stay to explore this beautiful part of Switzerland.
We had a room under the roof and we were lucky the temperatures got down during the night. This is an old house and there is no lift - big suitcases need to be carried up the quite narrow spiral staircase.
Dear Antoinette, Thank you for your detailed comments following your stay. We are delighted to hear that you enjoyed your stay in Saint-Ursanne. Thank you for your warm comments about our team. Our building is historical and dates from the beginning of the 18th century, which did not allow us to install an elevator. In addition, we have chosen not to equip our rooms with air conditioning for environmental reasons. We thank you again for your comment and hope to welcome you again soon. Yours sincerely The Peanut Medieval Lodge team
Dear Antoinette, Thank you for your detailed comments following your stay. We are delighted to hear that you enjoyed your stay in Saint-Ursanne. Thank you for your warm comments about our team. Our building is historical and dates from the … Show more
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewThey use vinegar to clean the bathrooms and it smelled pungent for hours
Dear Alexa, Thank you for taking the time to write to us and we are delighted that you enjoyed the medieval atmosphere of our hotel. We understand that the smell of vinegar used for the shower glass during cleaning can be disturbing, we will make sure to find an alternative. We look forward to seeing you again in St-Ursanne, The Peanut Medieval Lodge team
Dear Alexa, Thank you for taking the time to write to us and we are delighted that you enjoyed the medieval atmosphere of our hotel. We understand that the smell of vinegar used for the shower glass during cleaning can be disturbing, we w… Show more
Reviewed: 8 May 2024 · Stayed in May 2024
Verified reviewThe staff has been very helpful. The breakfast has been somewhat different to a standard breakfast offering other types of food compared to others. They have a brand new room dedicated to the cycles. This is definitely a added value
Sir, We are delighted that our medieval hotel has given you the opportunity to travel differently. We are happy that you enjoyed our breakfast and our bicycle storage. We are looking forward to welcoming you again, Have a lovely day Reception
Sir, We are delighted that our medieval hotel has given you the opportunity to travel differently. We are happy that you enjoyed our breakfast and our bicycle storage. We are looking forward to welcoming you again, Have a lovely day Recepti… Show more
Reviewed: 31 March 2024 · Stayed in February 2024
Verified reviewGreat location. Nice room. Well decorated and original style.
Says there is a spa and has signs for a spa but there is no spa and never had been. Ridiculous! The voice for breakfast was very limited and croissants were two days old and very dry! Staff were rude when we had problems with self-checkout machine.
Dear Madam, Thank you very much for your comment. We are delighted that you enjoyed your stay with us. Unfortunately, there is no SPA at the Peanut, but we invite you to go to the Hôtel de la Cigogne located 150 meters away. It offers a SPA with sauna, hot tub, cold tub and outdoor shower. Access is available on reservation for 30Fr per person (75min circuit). We're sorry to hear of your disappointment with the choice of breakfast and take good note of your comments, which help us to improve. We look forward to welcoming you again, Yours sincerely,
Dear Madam, Thank you very much for your comment. We are delighted that you enjoyed your stay with us. Unfortunately, there is no SPA at the Peanut, but we invite you to go to the Hôtel de la Cigogne located 150 meters away. It offers a SP… Show more
Reviewed: 28 December 2023 · Stayed in December 2023
Verified reviewReviewed: 3 December 2023 · Stayed in December 2023
Verified reviewThe personnel was nice
That they charge 30 chf per night for a dog is really outrageous!
Dear Guest, Thank you for your comment. We charge 30CHF per stay and not per night for the presence of a pet. Please understand that this requires more cleaning time for our housekeeping teams. We look forward to welcoming you for your next medieval stay. Sincerely, The Peanut medieval team.
Dear Guest, Thank you for your comment. We charge 30CHF per stay and not per night for the presence of a pet. Please understand that this requires more cleaning time for our housekeeping teams. We look forward to welcoming you for your next… Show more
Reviewed: 14 October 2023 · Stayed in October 2023
Verified reviewNo toilet in the room, although allocated one to the room on same floor. It was actually fine. No medieval theme ...but kids liked it anyway.
Hello, Thank you for taking the time to share your feedback. We are glad that despite some minor inconveniences, you enjoyed your stay with us. Regarding the lack of a toilet in the room, we understand this can be uncomfortable. Please note that the architecture of our establishment imposes certain limitations that sometimes make it difficult to install toilets in every room. However, we strive to compensate for this by ensuring that sanitary facilities on the same floor are easily accessible to enhance our guests' comfort. We apologize if our medieval theme did not fully meet your expectations. Nevertheless, we are pleased that your children still enjoyed their stay. Our aim is to create a welcoming and pleasant atmosphere for all our visitors, and we are happy your children could enjoy the experience. We take all guest suggestions seriously, and your comments are valuable in helping us continuously improve our services. We hope to welcome you back in the future and provide you with an even more satisfying experience. Best regards, Peanut Medieval Lodge
Hello, Thank you for taking the time to share your feedback. We are glad that despite some minor inconveniences, you enjoyed your stay with us. Regarding the lack of a toilet in the room, we understand this can be uncomfortable. Please note… Show more