Check in was tedious.

The location, the view and the food were all fabulous.

Stayed in August 2025

This is not hotel-specific: if you can, I’d suggest avoiding an overnight stay inside the Gruyères enclave. Parking is limited to paid lots outside the village, prices are high, and there isn’t much to do that you couldn’t enjoy just as well on a day visit. As for the hotel itself, my only real criticism is the breakfast. The selection was very limited and the quality left something to be desired. You’re probably better off spending your euros on breakfast elsewhere.

Nice enough: The hotel is located in the heart of the Gruyères enclave, which can be both a blessing and a drawback (more on that below). The staff were friendly, the hotel was clean, and the beds were comfortable, no issues there. What follows is more advice for future tourists than criticism of the hotel itself:

Stayed in August 2025

Great spot Great personnel

Stayed in August 2025

Be prepared to drag your luggage over the cobblestones in front of all the tourists to the hotel - cars not allowed into the town even to drop bags off…

Great location, rooms nicely fitted out, four-poster bed was a nice touch. Hotel is smack in the centre of the village.

Stayed in August 2025

There was some confusion about the restaurant. Apparently, they don't run a tab to pay at the end of stay. Staff were confused about the protocol.

Fantastic location and views, we had a studio apartment. It was lovely and spacious.

Stayed in July 2025

My fondue for dinner was not the best I ever had. Not sure what kind of cheese was for Moite-Moite. There was not a single piece of garlic inside, nor a little Kirsch. Ok but could be improved.

When we arrived in the afternoon the hotel restaurant and terrace was packed with tourists and the staff was extremely busy. Despite this Jasmin and Victoria found time to welcome us and to have us checked in eventually. Our rooms was extremely large, locaed on the third floor with view of the inner part and the fountain of Gruyere. Water pressure and hot water supply was excellent. There is even a lift to the third floor, which makes for a very comfortable stay.. We can recommend this hotel for one night stay to experience this quaint village after all the tourists have gone.

Stayed in July 2025

Nothing to report

Excellent location and great bed. Staff was also very friendly

Stayed in July 2025

The bed squeaked badly. It appeared to be the cross beams that the mattress rests on. Had we stayed more than one night, we would have asked for another room. It also would have been nice to have fans in the room.

The location was in the main square. It wasn't noisy as the place isn't very big and it appeared some groups came for the day.

Stayed in June 2025

Breakfast could be better.

An experience to stay here, an amazing historic town, and the place is right by the old fort walls. The food was phenomenal.

Stayed in June 2025

The only mistake made was not to provide any lighting in the sitting area of the apartment so impossible to read there. Should be easy to fix

We had the new apartment next to the hotel, well equipped and laid out with a good terrace with a lovely view. Friendly staff. We parked in P2 as P1 was full about 4pm but were able to move up to P1 at 6pm - not a long walk.

Stayed in June 2025

Breakfast not worth the €15 wish we'd eaten elsewhere. Wasn't replenished thoughout the service, so ended up picking at scraps after 9am. Had to ask for butter, had to wait to be able to ask for a coffee, staff unavailable. One lady with blonde curly hair was great, the day she wasn't there seemed chaotic.

Large room, amazing views, reduced price for parking in village available. Clean and comfortable. Perfect location for all of Gruyères. Restaurant was nice.

Stayed in June 2025

It’s getting a bit outdated

The staff was very nice and helpful

Stayed in June 2025

Small bathroom and weak internett

The location is magical. The rusty room with authentic wooden furniture.

Stayed in June 2025

Breakfast options for vegetarians were very limited. The bread was hard. A few more options (that we have seen in other hotels in Swiss) would have helped.

The location is right on the castle premises. The room is amazing with nice views of the pastures and mountains.

Stayed in May 2025

Unfortunately the lift was broken and they are trying to repair it.

The breakfast Was good

Stayed in May 2025

Miss air conditioner. I think can be a problem in a hot day in the summer.

Comfortable and best location

Stayed in May 2025

Location

Stayed in April 2025

Limited choice for breakfast. Very friendly staff.

Stayed in April 2025

Nice and comfortable hotel, friendly staff

Stayed in March 2025

A great place and great location

Stayed in March 2025

The staff was incredibly nice and helpful. We arrived 15min before the kitchen closed but the chef prepared us dishes from scratch with no reservations. The apartment is lovely and in the center of the castle walls in a very nice medieval town.

Stayed in March 2025

Hotel with beautiful views and well located. Room with rustic style but lovely, extremely comfortable bed. Friendly staff.

Stayed in January 2025

Very relaxed, friendly staff. Excellent breakfast. Warm bedroom with comfortable bedding and pleasant rustic look.

Stayed in February 2025

The room was impeccably clean and comfortable. But with no charm. The entrance, stairs etc are really not attractive.

The food provided was ok. But on the table there was a fork and a knife. No spoon for my boiled egg and no eggcups . There was pepper but no salt. I had to ask for what was missing. They did not even ask me if I wanted milk for my coffee.

Stayed in January 2025