Röven 53, 7530 Zernez, Switzerland
#2 of 10 hotels in Zernez
Guests' ChoiceBased on 153 hotel reviews
9.2Cleanliness
9.7
Comfort
9.5
Location
8.9
Facilities
9.4
Staff
9.5
Value for money
8.6
Free Wifi
10.0
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End of dialog contentReviewed: August 18, 2025
Ernst
SwitzerlandSpacey rooms Very clean Variety of food Excellent food Breakfast Meets standards of 5 star hotel
Stayed in August 2025
Reviewed: August 14, 2025
Virginia
Spainthe room was a bit hot
The best part, hands down, was the food. Really good experience with very tasty local dishes.
Stayed in August 2025
Reviewed: July 28, 2025
Fred
MalaysiaThe hotel is closed between 12 and 3pm. You can not even drop your luggage if you are a bit early !
The room was absolutely super. The bed was the best I had in 2 weeks traveling around !
Stayed in July 2025
Reviewed: July 25, 2025
Malcolm
South AfricaLocation, staff, and food.
Stayed in July 2025
Reviewed: July 16, 2025
Antoinette
United KingdomThere was no sitting room for guests and the bar was literally a few stools at a bar in a room where guests were dining.
A very comfortable room, very friendly and attentive staff. Good breakfast. Dinner was very good but somewhat costly. We would have appreciated the option of having house/open wine at a more reasonable price.
Stayed in July 2025
Reviewed: July 13, 2025
Ionut
RomaniaThe food and the room decoration.
Stayed in July 2025
Reviewed: July 12, 2025
Terry
United KingdomEverything about this hotel is good
Stayed in June 2025
Reviewed: July 7, 2025
Sleepwellgoodnight
SwitzerlandThe tone of the host feels a bit rude at times and could be a little less ironic. During peak season, I find the prices too high compared to the offer - and it's the reason I wouldn't come back despite all qualities unless I had to sleep in Zernez again for proximity to an event.
Breakfast has lots of interesting options (even though I don't understand why fruit pieces are individually put into small glasses, which makes it cumbersome to even eat a full kiwi), including some freshly prepared add-ons from the kitchen. Rooms are very stylish - a beautiful blend of old and new Alpine styles. It's our favorite ambiance. Spacious bike parking, ample car parking, flexibility and help in finding spots. Breakfast was offered earlier in connection with the Engadin Radmarathon.
Stayed in July 2025
Reviewed: July 4, 2025
Nelly
United KingdomNext to a busy street Our rooms were facing the away from the street but onto the parking lot (also the mountains). It wasn’t too noisy in the night but during the day there was plenty of cars and deliveries
Nice, modern rooms Clean and spacious Good breakfast and nice restaurant Lovely and friendly staff
Stayed in July 2025
Reviewed: June 28, 2025
Hans
Switzerland-
Excellent, newly renovated rooms with a lovely view into the garden and the valley. Nice restaurant with local dishes. The rooms facing the valley are very quiet.
Stayed in June 2025
Reviewed: June 27, 2025
Miba1954
SwitzerlandExcellent breakfast Very nice dinner
Stayed in June 2025
Reviewed: June 11, 2025
Urs
SwitzerlandNothing - all perfect!
Super friendly, beautiful rooms, great location!
Stayed in June 2025
Reviewed: March 2, 2025
Richard
SwitzerlandThe only negative thing was the lack of a usable outlet for overnight charging of electronic devices. The main room, exclusive of the bathroom, had only a single 3 outlet block that was switched by the main switch for the room, which also controlled a number of lights that could not be switched off separately, so not really usable for overnight re-charging of phones, computers, cameras, etc.
The staff was welcoming and friendly, and the breakfast buffet was very good. As someone who loves to get out and about in nature early I do wish the breakfast was available earlier than 7:30, but I suppose the later start is amenable to many or most. The location is excellent, close enough to the center of the village and also the train/bus station to make it usable for exploring the area.
Stayed in March 2025
Reviewed: February 25, 2025
Pirau
SwitzerlandRoom comfort level
Stayed in February 2025
Reviewed: February 8, 2025
Roald
SwitzerlandThe staff was very friendly and helpful, the interior is nicely renovated and cosy. The breakfast was also on another level : lots on self service quality local produce with extra (free of charge) on demand food such as omelettes, waffles, selections of local meat and salmon, etc. Bonus point for having actual lactose free milk on top of other vegetal alternatives!
Stayed in February 2025
Reviewed: January 31, 2025
Rob
SwitzerlandNo complaints at all
Super comfortable, great restaurant, really friendly and helpful staff
Stayed in January 2025
Reviewed: January 20, 2025
Caroline
Switzerlanda lot of refurbishing in the last months or in the last year. all very new. alpin chic style. beautiful the food was great: taste, freshness, graubunden specialities, products from the region. interesting idea concerning the breakfast : tiny portions in glasses to avoid food waste
Stayed in January 2025
Reviewed: January 15, 2025
Jonathan
United StatesNothing I would change.
Exceptionally well done rooms, great location, onsite restaurant is amazing, tge trout and house salad were incredible.
Stayed in January 2025
Reviewed: January 12, 2025
Elena
ItalyNothing
Everything Delicious food
Stayed in January 2025
Reviewed: January 3, 2025
Vanessa
PhilippinesEasy to locate. Very clean and good smelling rooms. Fantastic view. Excellent breakfast.
Stayed in December 2024
Reviewed: January 2, 2025
Chrisa
GreeceWe don't like the uncommon service of breakfast, which nobody explained to us. Also, the pillows weren't so comfortable.
Cozy and clean room with wonderful mountain view
Stayed in January 2025
Reviewed: December 30, 2024
Antonino
ItalyEverything was fine!
Stayed in December 2024
Reviewed: December 29, 2024
Bryan
GuatemalaComfortable roms, delicious breakfast, staff very kind and proactive. Highly recommended!
Stayed in December 2024
Reviewed: September 24, 2024
Nigel
United KingdomFabulous bedrooms Amazing dinner menu- incredible breakfast Outstanding staff
Stayed in September 2024
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